Sales advisor Work, Jobs in Fylde, Lan (with Salaries)

Customer Service Advisor
EASIPAY MERCHANT SERVICES LTD —Blackpool
- £24,000 - £24,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Sales - Sales Advisor - UK
New Look —Southport
- Part-time
- Microsoft Word
Customer Advisor
Boots —Lytham St. Annes
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
8d
Market Analyst
Inspired —Kirkham
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Life insurance
New Homes Sales Advisor
Farrell Heyworth —Garstang
- £24,500 - £28,000 a year
- Full-time
- Sales
- Customer service
- Contracts
Quick apply
Sales Advisor
AEB EUROPE LTD —Heysham
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
Group Parts Supervisor
Simpsons SKODA —Walton le Dale
- £30,000 - £38,000 a year
- Full-time
- Customer service
- Supervising experience
- Travel
- Annual leave
- Employee discount
Quick apply
Sales Advisor
Uk Energy-Services ltd —Blackpool
- From £13 an hour
- Full-time
- CRM software
- Salesforce
- No experience needed
- Free parking
Quick apply
14d
Mortgage Advisor
The Mortgage Experts —Thornton Cleveleys
- £60,000 - £100,000 a year
- Remote
Quick apply
Customer Experience Advisor
Alsico —Preston
- Up to £28,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Gym membership
Quick apply
5d
Information & Advice Adviser
Age Cymru West Glamorgan —Blackpool
- £26,974 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
8d
Sales Advisor - Thornton
Scrivens Opticians and Hearing Care —Thornton Cleveleys
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Sales Advisor
Halfords —Preston
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
Retail Assistant (Opticians)
Boots —Blackpool
- £16 an hour
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
13d
Sales advisor
Ruby Energy —Thornton Cleveleys
- £23,132.20 - £50,000.00 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Annual leave
7d
Site Performance Assessor
Recycling Lives Services —Preston
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Annual leave
Quick apply
12d
Holiday Home Sales Executive
Haven —Blackpool
- Full-time
- Sales
- Communication skills
- Employee discount
Quick apply
8d
Business Sales Executive
Festive Lights Ltd —Chorley
- £26,500 a year
- Full-time
- CRM software
- Customer service
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
13d
Legal Executive (Sales Progressor)
Keepmoat Homes —Liverpool
- Full-time
- Management
- Sales
- Microsoft Office
- Employee assistance programme
- Employee discount
11d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Preston
- £3,800 a month
- Full-time
- Sales
Quick apply

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Customer Service Advisor

EASIPAY MERCHANT SERVICES LTD
Blackpool

Quick apply

Job details

Permanent | Full-time
£24,000 - £24,500 a year

Benefits

On-site parking

Qualifications

CRM software
Customer service
Complaint handling
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Complaints & Customer Service Advisor

Location: Blackpool
Department: Customer Service
Reports To: Customer Service Manager

About the Role

We are looking for a dedicated and customer-focused Complaints & Customer Service Advisor to join our team. In this role, you will be the first point of contact for customers, handling enquiries, resolving complaints, and delivering an outstanding customer experience.

You will investigate customer concerns thoroughly, communicate professionally across a variety of channels, and work closely with internal teams to ensure issues are resolved fairly, efficiently, and in line with company policies and regulatory requirements.

Key Responsibilities

Respond to customer enquiries via telephone, email, and written correspondence.
Manage customer complaints from initial contact through to resolution.
Investigate complaints by gathering information from customers and internal departments.
Provide clear, accurate, and empathetic communication throughout the complaints process.
Resolve issues within agreed service level agreements (SLAs).
Escalate complex cases where appropriate while maintaining ownership of the customer journey.
Keep accurate and detailed records of all customer interactions using CRM systems.
Identify trends and recurring issues, providing feedback to support continuous service improvement.
Ensure compliance with company procedures, GDPR, and relevant industry regulations.
Meet individual and team performance targets, including quality, productivity, and customer satisfaction measures.

What We're Looking For

Essential Skills & Experience

Previous experience in a customer service or complaints handling role.
Excellent verbal and written communication skills.
Strong problem-solving and decision-making abilities.
Ability to remain calm and professional when dealing with difficult situations.
Excellent listening and empathy skills.
Strong organisational skills with attention to detail.
Good IT skills, including experience using Microsoft Office and CRM systems.
Ability to manage multiple priorities in a fast-paced environment.

Desirable

Experience working within a regulated industry.
Knowledge of complaint handling procedures and customer service best practices.
Experience using customer relationship management (CRM) software.
Understanding of GDPR and data protection requirements.

Personal Attributes

Customer-focused with a genuine desire to help people.
Empathetic and patient.
Resilient and able to handle challenging conversations confidently.
Positive and proactive approach to problem-solving.
Team player with the ability to work independently.
Professional, reliable, and accountable.

Pay: £24,000.00-£24,500.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

sales advisor jobs in fylde, lan

Customer Service Advisor

Sales - Sales Advisor - UK

Customer Advisor

Market Analyst

New Homes Sales Advisor

Sales Advisor

Group Parts Supervisor

Sales Advisor

Mortgage Advisor

Customer Experience Advisor

Information & Advice Adviser

Sales Advisor - Thornton

Customer Sales Advisor

Retail Assistant (Opticians)

Sales advisor

Site Performance Assessor

Holiday Home Sales Executive

Business Sales Executive

Legal Executive (Sales Progressor)

JUNIOR SALES ADVISOR

I want to receive the latest job alerts for sales advisor in fylde, lan

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