Energy & utilities Work, Jobs in Gargrave, Nyk (with Salaries)

Revenue Protection Officer
United Gas and Power —Guiseley
- Monday to Friday
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Annual leave
Quick apply
Projects & Utilities Manager
NewPrinces Group —Bradford
- Engineering
- Analysis skills
- Contracts
- Annual leave
- Work from home
Commercial Plumber
Vital Synergy —Padiham
- £150 - £240 a day
- Full-time
- Plumbing
- Power tools
- In-person
- Free parking
- Annual leave
Quick apply
5d
Project Coordinator
Yorkshire Water —Bradford
- £28,342 - £35,011 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Flexible schedule
11d
Estate / Building Facility Manager
Northlight —Padiham
- £35,000 - £40,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Paid training
Quick apply
2h
Property & Compliance Coordinator
Haus Sales & Lettings —Leeds
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Dual Fuel Smart Meter Engineer
VOCON ENERGY Ltd —Bradford
- £43,000.00 - £65,000.74 a year
- Overtime
- Electrical experience
- IT
- In-person
- Referral programme
Quick apply
1d
Electrical Manager
Vital Synergy —Padiham
- £39,965.20 - £65,000.00 a year
- Full-time
- Plumbing
- Travel
- IT
- Free parking
Quick apply
5d
Performance and Optimisation Analyst
Vital Energi —Blackburn
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
Quick apply
12d
Project Manager
Olympus Power Ltd —Harrogate
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Engineering
- System design
- Microsoft Office
- Sick pay
Quick apply
6d
Assistant Quantity Surveyor (Waste Water)
Avove —Brighouse
- Full-time
- Contracts
- Agile
- Communication skills
- Employee assistance programme
Quick apply
Bookkeeper - Part Time
Uenergy Yorkshire Ltd —Huddersfield
- £26,000 - £31,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Bereavement leave
Quick apply
11d
Money Advice Support Officer
Bradford Citizens Advice Bureau —Bradford
- £24,500 - £25,000 a year
- IT
- Communication skills
14h
Senior Business Development Executive
Parallel Partnerships Ltd —Leeds
- £28,000 - £40,000 a year
- Full-time
- Sales
- Phone etiquette
- Marketing
- Free parking
- Referral programme
Quick apply
13d
Business Support Coordinator/Administrator
Avove —Brighouse
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
Delivery Manager (Clean Water)
Avove —Brighouse
- Full-time
- Organisational skills
- Agile
- Communication skills
- Employee assistance programme
Quick apply
10d
Team Leader (Reinstatement)
Avove —Brighouse
- Full-time
- Agile
- Communication skills
- Employee assistance programme
Quick apply
Pricing Specialist
World Kinect Corporation —Elland
- Full-time
- Sales
- Business development
- Organisational skills
Quantity Surveyor
Avove —Brighouse
- Full-time
- Contracts
- Agile
- Communication skills
- Employee assistance programme
Quick apply
Senior Process Engineer
Avove —Brighouse
- Full-time
- Mentoring
- Agile
- In-person
- Employee assistance programme
Quick apply

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Revenue Protection Officer

United Gas and Power
Guiseley

Quick apply

Job details

Permanent

Benefits

Cycle to work scheme
Annual leave
Company events

Qualifications

Microsoft Office
Analysis skills
IT
Communication skills

Full job description

Overview

As one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking an experienced Revenue Protection Officer to join our team at our Guiseley, Leeds office.

This role is suited to someone who can take ownership of the end to end complex gas and electricity revenue protection cases, applying strong analytical skills and sound judgement to identify energy theft, progress investigations, and deliver compliant results.

At UGP we aim to attract people from diverse backgrounds to build on our inclusive culture. We welcome applications from everyone regardless of age, race, gender, religion or beliefs, disability, gender identity or sexual orientation.

Responsibilities

Lead identification and prioritisation of revenue protection risks using exception reports, smart meter data, consumption trends, meter reads, and account activity.
Complete desktop investigations and evidence collation (e.g., deep dives, read validation, change of tenancy review, meter technical detail analysis).
Partner with metering agents, data collectors, DNO’s, gas transporters, and field revenue protection teams to commission site activity, review outcomes, and agree next steps.
Calculate estimated consumption, back-bills, and billing adjustments in line with internal policy and regulatory/industry requirements; provide peer review and coaching to improve accuracy.
Raise and oversee requests for meter exchanges, safety checks, reads, and investigations via internal workflows and third-party portals; proactively manage third-party responses to meet SLAs.
Handle sensitive customer contact (phone/email/letter) for escalated or disputed cases, explaining outcomes clearly and agreeing resolution and repayment/settlement options.
Identify and support customers in vulnerable circumstances, ensuring appropriate referrals and reasonable adjustments are applied.
Work closely with Billing, Collections, Customer Service, Complaints, and Legal/Fraud functions to resolve complex cases and prevent repeat loss.
Support quality assurance through case audits/checks, identifying root causes of leakage/rework and recommending control/process improvements.
Support onboarding and coaching of colleagues, sharing best practice and contributing to a consistent approach to decision-making.

The Individual

Experience in revenue protection, revenue assurance, billing, collections, fraud prevention, investigations, or regulated utilities operations.
Strong analytical capability, including interpretation of consumption patterns and (where applicable) smart meter/interval data to identify anomalies and evidence leakage.
Proven ability to own complex cases end to end, applying judgement to evidence and documenting decision rationale to an auditable standard.
Excellent attention to detail with demonstrable accuracy in calculations, case notes, and record keeping.
Confident written and verbal communication skills, including ability to explain outcomes clearly and handle escalated customer interactions.
Ability to priorities’ a varied caseload and deliver against SLAs and quality measures with minimal supervision.
Strong integrity and understanding of confidentiality, data protection, and appropriate escalation for suspected fraud/safety concerns.
Competent IT skills, including MS Office (particularly Excel) and comfort using billing/CRM/case management systems.
Advanced DBS check is required for this role

Join The Team

Competitive salary, based on experience.
Regular company social events.
25 days annual leave, plus bank holidays, with the option to purchase up to 5 additional days per year.
Collaborative working environment.
Career progression opportunities.
Opportunity to grow within an expanding business.
Monday to Friday, 9:00am to 5:00pm, with some hybrid working considered.
Health and well-being cashback scheme.
Cycle to Work scheme.

Company Overview

United Gas & Power (UGP), is a business energy supplier based in Yorkshire that truly puts customer service at the heart of its organisation. We supply businesses across the UK and handle the entire end-to-end switching process to make your switch as hassle free as possible.

Quick apply

Refine Your Search

energy & utilities jobs in gargrave, nyk

Revenue Protection Officer

Projects & Utilities Manager

Commercial Plumber

Project Coordinator

Estate / Building Facility Manager

Property & Compliance Coordinator

Dual Fuel Smart Meter Engineer

Electrical Manager

Performance and Optimisation Analyst

Project Manager

Assistant Quantity Surveyor (Waste Water)

Bookkeeper - Part Time

Money Advice Support Officer

Senior Business Development Executive

Business Support Coordinator/Administrator

Delivery Manager (Clean Water)

Team Leader (Reinstatement)

Pricing Specialist

Quantity Surveyor

Senior Process Engineer

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