Accommodation manager Work, Jobs in Gateshead, Twr (with Salaries)

Assistant Accommodation Manager
Cloud Student Homes —Newcastle upon Tyne
- £14,300 a year
- Part-time
- Hospitality
- Customer service
- Annual leave
Quick apply
Senior General Manager
The Auckland Project —Bishop Auckland
- £55,000 - £60,000 a year
- Weekend availability
- English
- Hotel
- In-person
- Free parking
- Store discount
Quick apply
Cluster General Manager - 4 Month Fixed Term Contract
iQ Student Accomodation —Newcastle upon Tyne
- £40,000 - £45,000 a year
- Full-time
- Hotel
- Driving
- Leadership
- Annual leave
Production Manager
The Glasshouse International Centre for Music —Gateshead
- £36,631 a year
- Weekend availability
- Microsoft Powerpoint
- Project management
- Organisational skills
9d
Operational Support Grade - HMP Durham (Prison Support Role)
Ministry of Justice —Durham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
13d
Property Manager
Exchange Residential —Jesmond
- Full-time
- Microsoft Outlook
- Management
- Sales
Quick apply
6d
Hotel General Manager
The Auckland Project —Bishop Auckland
- £40,000 - £45,000 a year
- Weekend availability
- English
- Hotel
- Supervising experience
- Free parking
- Store discount
Quick apply
Executive Assistant to the Head
Royal Grammar School, Newcastle —Newcastle upon Tyne
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Hotel Senior General Manager
The Auckland Project —Bishop Auckland
- £40,000 - £45,000 a year
- Weekend availability
- English
- Hotel
- Supervising experience
- Free parking
- Store discount
Quick apply
Assistant Compliance Officer ( Adult Services)
Jigsaw Recovery Project CIC —Gateshead
- £26,500 - £28,500 a year
- Full-time
- Administrative experience
- Driving
- Mentoring
- Health & wellbeing programme
Quick apply
13d
Head of Security Vetting (Operations)
Department for Work and Pensions —Newcastle upon Tyne
- £57,946 - £74,005 a year
- Overtime
- Presentation skills
- Continuous improvement
- Human resources
- Annual leave
- Employee assistance programme
14d
Duty Supervisor
Homeless Action —Sunderland
- £13.45 an hour
- Overtime
- Microsoft Outlook
- Salesforce
- Organisational skills
Quick apply
Project Coordinator
L3 Optics —Seaham
- Up to £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
7h
Property Manager/Administrator
Murphy Stays LTD/ Murphy Property Investments —Newcastle upon Tyne
- Full-time
- Hybrid work
- Hospitality
- Customer service
- English
Quick apply
3d
Marketing Manager – Residential Lettings & Property
Portland Residential —Newcastle upon Tyne
- £51,000 a year
- Full-time
- Project management
- Organisational skills
- In-person
- Free parking
Quick apply
ICQA Area Manager
Amazon UK Services Ltd. —Gateshead
- Full-time
- Data analysis skills
- SQL
- Bachelor's degree
3d
Event Manager
The Street Diner —Hexham
- £32,000 - £38,000 a year
- Weekend availability
- Hospitality
- Management
- Up to 50% travel
- Free parking
- Relocation assistance
Quick apply
1d
Customer Success Manager
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- Salesforce
- Travel
7d
Pub Manager
D&G pub company ltd —Sunderland
- £30,000 a year
- Full-time
- Hospitality
- Management
- In-person
Quick apply
7d
Delivery Partner Manager, UK/IE Delivery Partner Managers
Amazon UK Services Ltd. —Newcastle upon Tyne
- Weekend availability
- Oracle
- Salesforce
- English

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Assistant Accommodation Manager

Cloud Student Homes -
Newcastle upon Tyne

Quick apply

Job details

Part-time
£14,300 a year

Benefits

Annual leave

Qualifications

Hospitality
Customer service
Facilities management

Full job description

Introduction

Cloud Student Homes is a national provider of Purpose Built Student Accommodation in England. We focus on providing our students with more than ‘just; their accommodation, providing the safety, security and social aspect of University life.

The role of Assistant Accommodation Manager is to assist the Accommodation Manager with the running of the accommodation with the highest safety in mind whilst, ensuring a first class residential and customer experience.

Main Responsibilities and functions;

To work with the Accommodation Manager in the management of the residence, ensuring the property is managed and operated in line with our agreed operating principles and supporting the achievement of our company goal to be industry leading in service levels to students, parents and stakeholders
To work with the Accommodation Manager to ensure the facility is maintained to the highest standards and operated in full compliance of all appropriate legislation and industry standards (including ANUK accreditation requirements)
To liaise with and work collaboratively with colleagues in the college to ensure the highest level of collaboration across the facility
Ensure that all statutory requirements in terms of Health and Safety are implemented, monitored and recorded
To lead the sales process to ensure that the building achieves 100% occupancy each year
To assist the Accommodation Manager to recruit, train, manage, motivate and develop staff, student residence assistants and contractors to ensure they embrace the ‘more than just a room’ philosophy of Cloud Student Homes’s student care
Ensure the highest possible standards of student safety and welfare
To promote a vibrant community across the facility

Duties;

Accommodation Operations;

Manage the letting of rooms in accordance with Cloud Student Homes’ agreed protocols
Manage check in and check out procedures ensuring efficient room management procedures are followed
Ensure the highest possible standards of student safety and welfare
Take a lead role in producing and implementing a social activities programme
Manage the communication processes to and from our customers

Building and Facilities Management;

To assist the Accommodation Manager in overseeing all Residence maintenance and housekeeping (reactive, planned and cyclical) to ensure sector leading service levels
Ensure that service contracts are monitored to ensure efficient implementation and compliance

Ensure that all statutory requirements in terms of Health and Safety are implemented, monitored and recorded

Ensure regular inspections of bedrooms, common spaces are undertaken, and records maintained
Contribute to the development and maintenance of Cloud Student Homes’ Policies and Procedures in accordance with legislation and the ANUK Accreditation SchemeFinancial;
Manage rent payments and debt
Ensure guarantor details are recorded

Ensure tenancy / licence agreement are fully executed and stored in accordance with policy

Work with internal and external partners to improve services, value for money and profitability

Marketing and Promotion;

To develop and maintain information/ imagery which may be required for the production of marketing materials and campaigns (printed, online and social media)
To oversee and drive the residences’ social media presence in line with Cloud Student Homes’ policy
Marketing of the property to direct let customers where required (in accordance with Cloud Student Homes’ agreed protocol)
Marketing to existing customers to maximise repeat business (in accordance with Cloud Student Homes’ agreed protocol)
Marketing and management of lettings including short-term contracts and summer lets (in accordance with Cloud Student Homes’ agreed protocol)
When necessary, lead inward visits from agents/ partners/ parentsService Provision;
To ensure that service level agreements with internal and stakeholders are met and that any shortfalls are documented and reported to the National Residence Manager and College’s management team

Compliance;

Ensure adherence to, maintain, and contribute to the development of policies and procedures in accordance with necessary legislation and the ANUK accreditation scheme
To support colleagues with regards to requirements under immigration legislation
Ensure all necessary documentation required to satisfy ‘right to rent’ legislation is checked, recorded and stored in line with policy
Ensure all staff (directly employed and contractors) have the appropriate DBS clearance before starting work within the residenceGeneral;
Any other duties as may be required by the Accommodation Manager

Candidate profile

The successful applicant will be/ have:

A passion for service excellence, customer care and a sensitivity to students’ needs
A team builder
Self-motivated and proactive
Attention to detail
Well organised Creative
A professional client/ colleague/ stakeholder facing manner
Able to offer flexibility in working hours including provision of out of hours support in an emergency if required

Essential skills/ experience

Have experience in customer service, hospitality or student accommodation, ideally in an accommodation

related area

Have experience in facilities management
Experience as a team leader
Experience of working to agreed budgets
Ability to prioritise workload and meet deadlinesJob Types: Part-time, Permanent

* The company does operates an annual leave blackout period from 10th Aug - end of Sept, every year to cover the new academic intake of students into the property.

*This role will involve out of hours cover for emergencies.

Quick apply

Refine Your Search

accommodation manager jobs in gateshead, twr

Assistant Accommodation Manager

Senior General Manager

Cluster General Manager - 4 Month Fixed Term Contract

Production Manager

Operational Support Grade - HMP Durham (Prison Support Role)

Property Manager

Hotel General Manager

Executive Assistant to the Head

Hotel Senior General Manager

Assistant Compliance Officer ( Adult Services)

Head of Security Vetting (Operations)

Duty Supervisor

Project Coordinator

Property Manager/Administrator

Marketing Manager – Residential Lettings & Property

ICQA Area Manager

Event Manager

Customer Success Manager

Pub Manager

Delivery Partner Manager, UK/IE Delivery Partner Managers

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