Documentation manager Work, Jobs in Gateshead, Twr (with Salaries)

Indirect Administration & Objections Coordinator
Tritility Limited —Jarrow
- Up to £28,000 a year
- Full-time
- CRM software
- Microsoft Office
- Databases
- Free parking
- Health & wellbeing programme
Quick apply
3d
Service Delivery Manager
OCS Group —Newcastle upon Tyne
- Team management
- Travel
- Computer skills
Quick apply
Victim & Witness Support Navigator
Northumbria Police —Newcastle upon Tyne
- £26,154 a year
- Full-time
- Leadership
- Communication skills
- Work from home
- Employee discount
4d
Document Controller
Transmission Engineering Services Limited —Hebburn
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Gym membership
- Sick pay
Quick apply
10d
Office Administrator (Part-time)
EuroVA Ltd —Gateshead
- £13.50 - £17.00 an hour
- Part-time
- Microsoft Office
- Databases
- Administrative experience
- Annual leave
Quick apply
Property Manager
Pat Robson & Co —Newcastle upon Tyne
- Up to £34,000 a year
- Weekend availability
- Hybrid work
- Driving
- Accounting
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
9d
Water Hygiene / Legionella Service Desk Coordinator
HLA SERVICES LTD —Boldon Colliery
- £26,000 - £32,000 a year
- Full-time
- CRM software
- English
- Computer skills
- Free parking
- Annual leave
Quick apply
8d
Operational Contract Support
HM Revenue and Customs —Newcastle upon Tyne
- £50,686 - £55,157 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Analysis skills
- Presentation skills
- Work from home
- Flexible schedule
4d
Document Controller
Costain —Newcastle upon Tyne
- Full-time
- Organisational skills
- SharePoint
- Business
11d
Head of Counter Fraud Learning & Development
Cabinet Office —Newcastle upon Tyne
- £69,308 - £80,342 a year
- Full-time
- Presentation skills
- Contracts
- Training & development
- Annual leave
Quality and apprenticeship Co-ordinator – Training Provider
Winnovation Training —Newcastle upon Tyne
- From £35,000 a year
- Full-time
- Up to 50% travel
- Microsoft Office
- Continuous improvement
Quick apply
HR Operations Coordinator
Verisure Services (UK) Limited —Newcastle upon Tyne
- Full-time
- Hybrid work
- Human resources
- Communication skills
Quick apply
Change Manager
Cora Health —Newcastle upon Tyne
- Up to £47,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- No degree
- Employee assistance programme
5h
Assistant Accommodation Manager
Cloud Student Homes —Newcastle upon Tyne
- £14,300 a year
- Part-time
- Hospitality
- Sales
- Team management
- Annual leave
Quick apply
Technical Support Manager
Midea UK —North Shields
- £45,000 a year
- Full-time
- In-person
- Communication skills
- Life insurance
Quick apply
IT Project Manager
Winn Group —Newcastle upon Tyne
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Software development
- Flexible schedule
Quick apply
8d
Accounts Assistant (Purchase Ledger & Expenses)
Net Defence Ltd —Gateshead
- £15,000 - £25,000 a year
- Part-time
- Hybrid work
- Customer service
- QuickBooks
- Organisational skills
- Health & wellbeing programme
- Work from home
Quick apply
3d
EHS (Environment, Health & Safety) & Estates Manager
Low Carbon Materials —Seaham
- £45,000 - £55,000 a year
- Full-time
- Presentation skills
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
3d
Simpler Recycling Projects Coordinator
Gateshead Council —Gateshead
- £41,771 - £45,091 a year
- Full-time
- Hybrid work
- No degree
- Travel
- Organisational skills
- Annual leave
- Employee discount
14d
Quality Manager
Jackson Hogg —Stanhope
- £60,000 - £80,000 a year
- Full-time
- Engineering
- Continuous improvement
- Team management
Quick apply

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Indirect Administration & Objections Coordinator

Tritility Limited -
Jarrow

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
3 days ago

Benefits

Free parking
Health & wellbeing programme
Private dental insurance
Cycle to work scheme
Financial planning services
Annual leave
Company events
Employee assistance programme
Private medical insurance
Gym membership
Transport links
Paid volunteer time
Referral programme
On-site parking
Free fitness classes

Qualifications

CRM software
Contract management
Sales support
Stakeholder liaison
User account provisioning
Administrative support experience
Process improvement
Internal department liaison
Microsoft Office Suite
Microsoft Office
User account management
Databases
Administrative experience
Stakeholder coordination
IT permissions management
Contract renewal support
Organisational skills
Contracts
Communication skills
Contract administration
Stakeholder management

Full job description

Indirect Administration & Objections Coordinator

Salary: Up to £28,000 per annum (DOE)

About the Role

We are looking for a proactive and highly organised Indirect Administration & Objections Coordinator to join our growing Indirect Channel team.

The successful candidate will play a key role in supporting the day-to-day administration of the channel, managing supplier information requests, progressing objection cases, maintaining accurate contract records, and ensuring a seamless experience for both partners and internal stakeholders.

Working closely with Relationship Managers, Business Development Managers, the Objections Team, Customer Services, and energy suppliers, you'll help ensure contracts are processed efficiently, objections are resolved promptly, and all administrative processes are completed to the highest standard.

Benefits

Competitive salary of up to £28,000 (DOE)
Up to 23 days annual leave plus Bank Holidays
Gifted annual leave over the festive period
Private Health Insurance including optical and dental cover
Fully funded gym membership
24/7 Employee Assistance Programme
Fully expensed social events including nights out and corporate hospitality
Relaxed working environment
Work anniversary and birthday gifts
Weekly recognition
Dress-down Fridays with a 3pm finish
Free on-site parking

Key Responsibilities

Information Requests & Supplier Liaison

Manage incoming information requests from suppliers and internal departments.
Obtain and validate contract information required for processing and renewals.
Liaise with energy suppliers to gather outstanding customer and contract data.
Ensure all information requests are completed accurately and within agreed service levels.
Maintain detailed and accurate records of all requests and supplier interactions.

Objections Management

Manage objection cases from receipt through to resolution.
Investigate objections by gathering information from suppliers and internal stakeholders.
Work closely with the Objections Team to progress and resolve cases efficiently.
Monitor objection workflows and provide updates on outstanding cases.
Ensure all objection records are maintained accurately and compliantly.

Contract Administration

Profile SME and bespoke contracts.
Complete contract checks including contract end dates, debt checks, supporting information, and renewal opportunities.
Maintain accurate and compliant contract records.
Track contract progress and ensure all documentation is complete.
Manage and chase outstanding lock-ins to support contract progression.

TPI & Partner Administration

Set up and maintain TPI partner accounts.
Create and manage user access and permissions.
Keep partner records accurate and up to date.
Provide administrative support to Relationship Managers and the wider channel team.
Assist with onboarding new TPI partners.

Operational Support

Support pricing and commercial administration activities when required.
Assist with supplier quotations and supporting documentation.
Maintain high standards of accuracy across all administration tasks.
Ensure compliance with internal processes and regulatory requirements.
Identify opportunities to improve systems, processes, and efficiencies across the channel.

Job requirements

Skills & Experience

Essential

Strong administration and organisational skills.
Excellent attention to detail and accuracy.
Ability to manage multiple priorities and deadlines.
Strong communication and stakeholder management skills.
Confident using Microsoft Office applications, particularly Excel.
Experience working with CRM systems and internal databases.
Ability to work independently and as part of a team.
Proactive and solution-focused approach to problem-solving.

Desirable

Previous experience in an administrative, operations, or sales support role.
Experience dealing with objections, disputes, complaints, or contract queries.
Knowledge of the energy industry or TPI market.
Experience working with supplier portals and contract processing.
Understanding of sales support and customer service environments.

What Success Looks Like

Information requests are completed accurately and within agreed timescales.
Objection cases are managed efficiently and resolved promptly.
Contract records remain accurate, compliant, and up to date.
Relationships with suppliers and partners are maintained to a high standard.
Administrative processes run smoothly and support the commercial success of the Indirect Channel.

This role is ideal for a candidate who enjoys administration, problem-solving, supplier engagement, and working in a fast-paced environment where attention to detail and organisation are essential.

Pay: Up to £28,000.00 per year

Benefits:

Company events
Cycle to work scheme
Financial planning services
Free fitness classes
Free parking
Gym membership
Health & wellbeing programme
On-site parking
Paid volunteer time
Private dental insurance
Private medical insurance
Referral programme
Transport links

Experience:

Administrative: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

documentation manager jobs in gateshead, twr

Indirect Administration & Objections Coordinator

Service Delivery Manager

Victim & Witness Support Navigator

Document Controller

Office Administrator (Part-time)

Property Manager

Water Hygiene / Legionella Service Desk Coordinator

Operational Contract Support

Document Controller

Head of Counter Fraud Learning & Development

Quality and apprenticeship Co-ordinator – Training Provider

HR Operations Coordinator

Change Manager

Assistant Accommodation Manager

Technical Support Manager

IT Project Manager

Accounts Assistant (Purchase Ledger & Expenses)

EHS (Environment, Health & Safety) & Estates Manager

Simpler Recycling Projects Coordinator

Quality Manager

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