Guest service Work, Jobs in Glasgow, Sct (with Salaries)

Guest Service Assistant
Mercure Glasgow City —Glasgow
- £12.71 an hour
- 8 hour shift
- Bar
- Microsoft Office
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
Director of Guest Experience
Marzoqi Global Travel & Hospitality Ltd —Glasgow
- £4,800 - £8,200 a month
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee stock purchase plan
Quick apply
3d
Guest Service Lead
Rosslea Hall Hotel —Helensburgh
- Hotel
- Guest services
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
8d
Resident Services Associate
Colby River —Glasgow
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
Sales Assistant
Footasylum —Glasgow
- £8.00 - £12.71 an hour
- Part-time
- Laboratory experience
- Employee discount
5d
Nakodar Grill - Front of House Server
Nakodar grill —Glasgow
- £10.00 - £12.21 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
1d
Part Time Restaurant Host
Browns Glasgow —Glasgow
- Part-time
- Bar
- Restaurant
- Annual leave
- Employee discount
Quick apply
5d
Nights - Team Member
Premier Inn —Glasgow
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
2d
Welcome Desk Team Member | Pavilion Theatre | Zero
Trafalgar Enterainment —Glasgow
- £12.85 an hour
- Hospitality
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
5d
Front of House Team Member | Pavilion Theatre | Zero
Trafalgar Enterainment —Glasgow
- £12.85 an hour
- Hospitality
- Communication skills
- Annual leave
- Flexible schedule
Quick apply
5d
Food & Beverage Supervisor
VEGA —Glasgow
- £14.20 an hour
- Full-time
- Bar
- Casual dining restaurant
- Hotel
Quick apply
6d
Guest Representative
BNBHOST —Southside Central
- From £12.75 an hour
- Part-time
- Hybrid work
- Hospitality
- Customer service
- In-person
- Work from home
Quick apply
12d
Lounge Service Assistant - British Airways Lounge
BaxterStorey UK —Glasgow
- £13.43 an hour
- Part-time
- Hospitality
- Customer service
- Communication skills
Quick apply
Work & Study Program: Hotel Management Degree
Motel One —Glasgow
- Full-time
- Hospitality
- English
- Hotel
Quick apply
Club Manager - Pure Padel Glasgow
Pure Padel —Glasgow
- £34,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
2d
Soft Play Assistant
Fun Street —Glasgow
- £10 - £13 an hour
- Weekend availability
- Hospitality
- Management
- First Aid Certification
- Free parking
- Employee discount
Quick apply
8d
Night Team Member
True Glasgow —Glasgow
- £13.50 an hour
- Weekend availability
- Bilingual
- Hospitality
- In-person
- Gym membership
Quick apply
Bartender
GAUCHO Restaurants —Glasgow
- £15.79 an hour
- Part-time
- Bar
Quick apply
Waiting Staff
OWC —Glasgow
- £11.00 - £12.71 a day
- 8 hour shift
- Hospitality
- Customer service
- English
Quick apply
Front of House Server
The Anchor Line —Glasgow
- From £12.21 an hour
- Part-time
- Hospitality
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
8d

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Guest Service Assistant

Mercure Glasgow City -
Glasgow

Quick apply

Job details

Full-time
£12.71 an hour
8 days ago

Benefits

Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Microsoft Office
Organisational skills
Computer skills
Communication skills
Hotel experience

Full job description

Job Ref: INT25511

Branch: Mercure Glasgow City

Location: Mercure Glasgow City, Glasgow

Salary/Benefits: £12.71 per hour minimum 4 hours per week, up to 40 hours

Contract type: Permanent

Hours: Full Time

Shift pattern: 7am to 11pm, 4-8 hour shifts - 2-5 days per week (Incl. weekends)

Hours per week: 16

Posted date: 30/06/2026

Closing date: 30/07/2026

Who are we?

Aimbridge EMEA are part of a larger family called Aimbridge Hospitality with a combined total of 1400 hotels globally. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge family, you will have access to a suite of benefits that include

Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
24/7 access to our employee assistance programme
Career and lifestyle breaks – Allowing you to take time off for key life events.
Volunteer days – Up to two days per year to support a charity of your choice
Staff Meals on Duty
Flexible working opportunities.
Employee of the month scheme with financial bonus
Google/Trip Advisor Bonus - We love our staff being mentioned recognised online. For every mention you will receive a £5 bonus.
Friends family rates at dozens of Aimbridge EMEA Properties
An opportunity for you and a friend to stay overnight in the hotel on completion of probation period

A day in the life of…

Our Guest Service Assistants are responsible for providing the highest level of customer service to our guests. Responsibilities include greeting guests, assisting with check-in and check-out, handling inquiries and complaints, booking reservations, providing information about local attractions, and maintaining a clean and organised workspace. From serving drinks at the bar, and meals at the restaurant, you’ll have the ability to remain calm and professional in high-pressure situations which will ensure that our guests have a positive experience and feel welcomed and valued during their stay, which impact the success and reputation of our hotel.

As an integral part of our hotels operational team, you’ll offer support to colleagues across all areas of the business to ensure a first-class guest experience.

What do we need from you?

Communication skills: You will be required to interact with guests, colleagues, and other stakeholders daily. Excellent communication skills, both verbal and written, are essential to ensure effective communication and provide excellent customer service.
Organisational skills: You will be responsible for managing guest reservations, checking guests in and out, and ensuring the smooth flow of operations at the front desk. Good organizational skills will help you manage your workload efficiently.
Attention to detail: Inaccurate information or mistakes in bookings can lead to unhappy guests, lost bookings, and revenue. You should be detail-oriented to ensure that all guest information is accurate, and all bookings are processed efficiently.
Technical skills: You’ll have basic computer skills, including proficiency in Microsoft Office, email, and internet use. Additionally, some experience with hotel management software systems such as Opera or Fidelio will be an added advantage.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

(3-Month Fixed Term Contract with the potential to become permanent)

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.

Mercure Glasgow City Hotel is a 3-star hotel close to the vibrant hub and cultural attractions of the city. This Glasgow hotel is perfectly located for a shopping spree in Glasgow upmarket Merchant City, while guests are
free to explore many nearby cultural landmarks. Just a few minutes walk from Glasgow Central and various other city centre stations, its convenient location makes it the obvious choice for events, special occasions and more.

Located on Ingram Street, Glasgow's most exclusive fashion boulevard, just metres from the iconic George Square. Enjoy comfortable bedrooms and superb meeting facilities at one of the most central Glasgow hotels. With popular tourist destinations such as the Glasgow Royal Concert Halland the iconic Buchanan Street located nearby, Mercure Glasgow City Centre is a great choice for travellers of all kinds.

Mercure Glasgow City hotel is half a mile from Glasgow Central railway station, within 5 minutes walking distance from Queen Street Railway and Argyle Street Rail. Glasgow Royal Concert Hall and the classy shopping of Buchanan Street are within a mile.

Quick apply

Refine Your Search

guest service jobs in glasgow, sct

Guest Service Assistant

Director of Guest Experience

Guest Service Lead

Resident Services Associate

Sales Assistant

Nakodar Grill - Front of House Server

Part Time Restaurant Host

Nights - Team Member

Welcome Desk Team Member | Pavilion Theatre | Zero

Front of House Team Member | Pavilion Theatre | Zero

Food & Beverage Supervisor

Guest Representative

Lounge Service Assistant - British Airways Lounge

Work & Study Program: Hotel Management Degree

Club Manager - Pure Padel Glasgow

Soft Play Assistant

Night Team Member

Bartender

Waiting Staff

Front of House Server

I want to receive the latest job alerts for guest service in glasgow, sct

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