Patient services lead Work, Jobs in Glasgow, Sct (with Salaries)

Online Pharmacy Dispensary Manager
PharmacyOnline.co.uk —Glasgow
- £17 - £19 an hour
- Full-time
- Inventory control
- Supervising experience
- Continuous improvement
Quick apply
10d
Healthcare Director
Johnson Medical Care Ltd. —Glasgow
- £72,000 - £92,000 a year
- Full-time
- In-person
- Business
- Leadership
Quick apply
7h
Service Delivery Lead - Scotland - Our Future Health Programme
Xyla Services —Glasgow
- £31 - £40 an hour
- Part-time
- Customer service
- BLS Certification
- Continuous improvement
Quick apply
HR & Patient Relations Manager
Logan practice —Wishaw
- £35,000 - £50,000 a year
- Part-time
- Microsoft Office
- Supervising experience
- Human resources
- Free parking
- Annual leave
Quick apply
Assistant Porter Manager B4
NHS Scotland —Greenock
- £31,537 - £34,303 a year
- Overtime
- Management
- Hospital
- Continuous improvement
- Annual leave
- Employee assistance programme
1d
Healthcare Services Strategy & Quality Executive
Vicky Lanitida Health Services —Glasgow
- £50,000 - £70,000 a year
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Health & wellbeing programme
- Flexitime
Quick apply
1d
254671 - Organisational Development Advisor
NHS Scotland —Bothwell
- £43,231 - £52,679 a year
- Call to connect
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Sick pay
9d
Lead Research & Development Facilitator
NHS Scotland —Airdrie
- £43,231 - £52,679 a year
- Call to connect
- Annual leave
- Sick pay
2d
Practice Manager - Glasgow Central Medical Centre
HCA Healthcare UK —Glasgow
- Full-time
- Customer service
- Data analysis skills
- Analysis skills
Senior Health Promotion Officer
NHS Scotland —Hamilton
- £52,845 - £61,466 a year
- Call to connect
- Microsoft Office
- Master's degree
- Continuous improvement
- Annual leave
- Sick pay
4d
Haematology and Oncology Administrative Assistant B3
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Writing skills
- Data entry
- Communication skills
- Annual leave
- Employee assistance programme
14d
Senior Growth Manager (German Market)
Simple Online Healthcare —Glasgow
- £70,000 - £90,000 a year
- Analysis skills
- Analytics
- Life insurance
Assistant Manager
Boots —Glasgow
- Part-time
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
252000 - Senior Information Analyst
NHS Scotland —Bothwell
- £43,231 - £52,679 a year
- Call to connect
- Analysis skills
- Communication skills
- Annual leave
- Sick pay
9d
Dental Operations Manager
Ultimate Dental Care —Glasgow
- £40,000 - £55,000 a year
- Full-time
- Supervising experience
- Conflict management
- Human resources
- Free parking
Quick apply
7d
Medical Records Team Leader
Nuffield Health —Glasgow
- Up to £28,101 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
- Gym membership
Dietetic Support Worker - Dietetic Rehabilitation Team
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Hospital
- Patient care
- IT
- Annual leave
- Employee assistance programme
1d
Rehabilitation Support Worker - Community Rehabilitation Service
NHS Scotland —Kirkintilloch
- £29,103 - £31,409 a year
- Part-time
- Rehabilitation centre
- Annual leave
- Employee assistance programme
8d
FM Stores Supervisor
Serco Group —Larbert
- Full-time
- Hybrid work
- Computer literacy
- Continuous improvement
- Organisational skills
- Employee assistance programme
3d
Practice Manager
Orthodontic Lounge —Glasgow
- Full-time
- Management
- Team management
- Patient care
Quick apply

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Online Pharmacy Dispensary Manager

PharmacyOnline.co.uk
Glasgow

Quick apply

Job details

Full-time
£17 - £19 an hour
10 days ago

Qualifications

Supplier ordering
Non-conformance investigation
Defect resolution root cause analysis
Inventory control
Stock ordering
Pharmacy experience
Supervising experience
Continuous improvement
Team management
Incident Investigation
Recruiting
Clinical compliance monitoring
Organisational skills
NVQ
Training & development
Stock replenishment
Root cause analysis
Order processing
Stock coordination
Leadership
Communication skills
Team management in senior healthcare role
Time management
Rota coordination

Full job description

Dispensary Manager – Online Pharmacy

Location: Glasgow
Hours: Monday–Friday, 9:00am–5:00pm (37.5 hours per week)
Job Type: Full-time, Permanent
Salary: £17–£19 per hour, depending on experience

Role Purpose

We are looking for an experienced and highly organised Dispensary Manager to take responsibility for the safe, efficient and compliant day-to-day operation of our busy online pharmacy dispensary.

You will oversee the end-to-end dispensing workflow, manage and support the pharmacy team, monitor stock and performance, and ensure prescriptions are processed accurately, efficiently and within required timescales.

This is a non-customer-facing role based within our Glasgow online pharmacy.

Applicants must have previous pharmacy experience and proven team management or supervisory experience to be eligible for this role.

You will work closely with pharmacists, prescribers, ACTs, dispensers, customer service and support teams to maintain high standards of patient safety, compliance and operational performance.

Key Responsibilities

Dispensary Operations

Oversee the end-to-end dispensing process, from preparation, accuracy checking and dispatch.
Manage daily workflow and prioritise orders to ensure prescriptions are processed accurately and on time.
Allocate workloads and monitor team productivity throughout the day.
Identify and resolve operational issues that may affect dispensing turnaround times.
Ensure all processes are carried out in accordance with company SOPs and clinical governance requirements.

Team Management & Leadership

Lead, manage and support the dispensary team.
Assist with rota planning, workload allocation, training and staff development.
Support recruitment and onboarding of new team members.
Monitor individual and team performance and address issues proactively.
Create a positive culture focused on accuracy, accountability, teamwork and continuous improvement.
Lead by example and maintain high professional standards.

Compliance & Patient Safety

Ensure the dispensary operates in accordance with relevant UK pharmacy legislation, GPhC standards, clinical governance requirements and company SOPs.
Support the Responsible Pharmacist and Superintendent Pharmacist in maintaining appropriate standards of operation.
Investigate dispensing errors, near misses and operational incidents, ensuring appropriate records are maintained.
Support root-cause analysis and implement improvements to reduce the risk of future incidents.
Support internal audits, regulatory inspections and other compliance reviews.
Ensure documentation and records are maintained to an audit-ready standard.

Stock & Inventory Management

Monitor stock levels and ensure medicines and other pharmacy products are available when required.
Manage ordering and liaise with suppliers.
Maintain accurate stock records and investigate discrepancies.
Work with the wider team to improve stock control and inventory processes.

Online Pharmacy Operations

Work closely with the technology and support teams to identify and resolve issues affecting prescription processing.
Help improve online pharmacy processes as the business continues to grow.
Use technology and data to monitor performance and identify opportunities to improve efficiency.

Customer Service & Escalations

Support the customer service team with pharmacy-related escalations.
Investigate issues relating to prescription delays, dispensing queries, order problems and delivery.
Ensure issues are resolved efficiently while maintaining patient safety and confidentiality.

Essential Requirements

Previous pharmacy/dispensary experience.
Proven experience supervising, managing or leading a pharmacy team.
NVQ Level 2 Pharmacy Services or equivalent pharmacy qualification.
Strong knowledge of pharmacy processes, SOPs and regulatory requirements.
Experience using pharmacy dispensing software and/or online order management systems.
Excellent attention to detail and a strong commitment to accuracy.
Excellent organisational and time-management skills.
Strong communication and leadership skills.
Ability to work under pressure and meet strict deadlines.
Confident using technology, digital systems and data.
A proactive, hands-on approach with the ability to use initiative.
Ability to identify problems, investigate them and implement practical solutions.

Why PharmacyOnline.co.uk?

PharmacyOnline.co.uk is a rapidly growing online pharmacy with a clear ambition to make healthcare simpler, more accessible and more convenient for patients.

As we continue to grow, this role offers the opportunity to become a key member of our operational team and play an important part in shaping how our online dispensary works.

You will be joining a fast-paced environment where leadership, efficiency, technology and patient safety are at the heart of what we do.

Apply Now

If you are an experienced pharmacy professional with strong leadership and organisational skills and are looking for an opportunity to develop your career within a rapidly growing online pharmacy, we would love to hear from you.

Apply now to join the PharmacyOnline.co.uk team.

Job Type: Full-time

Pay: £17.00-£19.00 per hour

Work Location: In person

Quick apply

Refine Your Search

patient services lead jobs in glasgow, sct

Online Pharmacy Dispensary Manager

Healthcare Director

Service Delivery Lead - Scotland - Our Future Health Programme

HR & Patient Relations Manager

Assistant Porter Manager B4

Healthcare Services Strategy & Quality Executive

254671 - Organisational Development Advisor

Lead Research & Development Facilitator

Practice Manager - Glasgow Central Medical Centre

Senior Health Promotion Officer

Haematology and Oncology Administrative Assistant B3

Senior Growth Manager (German Market)

Assistant Manager

252000 - Senior Information Analyst

Dental Operations Manager

Medical Records Team Leader

Dietetic Support Worker - Dietetic Rehabilitation Team

Rehabilitation Support Worker - Community Rehabilitation Service

FM Stores Supervisor

Practice Manager

I want to receive the latest job alerts for patient services lead in glasgow, sct

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