Policy advisor Work, Jobs in Glasgow, Sct (with Salaries)

Customer Information Advisor (job share 17.5hrs)
ScotRail —Paisley
- £35,742 a year
- Computer literacy
- Communication skills
- Employee discount
- Life insurance
7d
HR Advisor
Laings the Jeweller (Glasgow) Limited. —Glasgow
- Up to £38,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
Client Services Advisor
Jones Whyte —Glasgow
- Full-time
- Hybrid work
- Sales
- Customer service
- Microsoft Office
- Employee discount
Quality Assurance Analyst
Barclays —Glasgow
- Microsoft Office
- Continuous improvement
- Quality control
1d
Transaction Monitoring Analyst
Barclays —Glasgow
- Continuous improvement
- Communication skills
- Banking
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Weekend availability
- Hybrid work
- Customer service
- Administrative experience
- Banking
- Life insurance
Employee Relations Advisor
Avidity —Glasgow
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Travel
- Human resources
- Communication skills
- Annual leave
6d
Applicant Contact Advisor (Fixed Term Appointment)
Ministry of Justice —Glasgow
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
8d
Sales Advisor
The White Company —Glasgow
- Customer service
- Employee discount
5d
People Advisor
Scottish Environment Protection Agency —Holytown
- £39,725 - £43,887 a year
- Full-time
- Continuous improvement
- Human resources
- Communication skills
- Annual leave
- Employee discount
14d
Customer Service Advisor
NWH Group —Glasgow
- £27,976 a year
- Full-time
- Organisational skills
- IT
- Typing
Helpline Advisor
Circle Health Group —Glasgow
- £24,947 a year
- Full-time
- Sales
- Customer service
- Employee discount
- Life insurance
5h
HR Advisor
JamesFisher —Glasgow
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
7d
Customer Service Advisor
Fittleworth —Glasgow
- £27,007.50 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
10h
Customer Success Advisor - Glasgow
Chisholm Hunter Ltd —Glasgow
- £12.71 an hour
- Full-time
- Sales
- Employee discount
Quick apply
7d
Customer Service Advisor (Zero Carbon Living)
OVO Energy —Glasgow
- £25,950 - £26,770 a year
- Full-time
- Travel
- Work from home
- Employee discount
Quick apply
Lead Specialist Advisor
Scottish Environment Protection Agency —Holytown
- £59,118 - £65,311 a year
- Full-time
- Analysis skills
- Project management
- Leadership
- Annual leave
1d
SME Customer Success Advisor
Superscript —Glasgow
- Hybrid work
- Sales
- Customer service
- Communication skills
Client Service Team Leader 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Continuous improvement
6d
Universal Credit Operational Leader - Central Scotland
Department for Work and Pensions —Glasgow
- £38,772 - £39,621 a year
- Overtime
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
5d

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Customer Information Advisor (job share 17.5hrs)

ScotRail -
Paisley

Apply Now

Job details

£35,742 a year
7 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Free or subsidised travel
Employee discount
Life insurance
Sick pay

Qualifications

Computer literacy
Communication skills

Full job description

With more than 5,000 employees, ScotRail plays a vital role in serving the people and communities of Scotland. We recognise a modern and diverse workforce, encouraged to use their talents, and develop their skills, is integral to our success in serving and reflecting the communities of Scotland. We are committed to being a diverse and inclusive employer and have also set ourselves ambitious sustainability targets including having a carbon-free railway in Scotland by 2035.

Not your average role…

As part of our team at Paisley Customer Service Centre you will play a key role in supporting the safety and security of our customers and staff. Based in one of our busy CCTV Control Rooms, you’ll be the first point of contact for enquiries - helping customers with clear, accurate information and resolving issues wherever possible.

When disruption occurs, you’ll use all available channels to keep customers updated, including making station announcements and advising on alternative travel options. A key part of the role will also involve monitoring live CCTV footage across stations and investigating incidents captured on ScotRail systems. This is a varied role where no two days are the same.

What you bring

Clear and confident communication skills, with a high standard of spelling and grammar.
Ability to remain calm, composed, and focused in challenging situations.
Strong customer-focused approach, with the ability to deliver excellent service.
Proven ability to work effectively as part of a team in a fast-paced environment.
Computer literate, with confidence in using and navigating multiple software systems.
Strong attention to detail, with the ability to carry out investigations and make sound decisions in line with ScotRail policies and procedures.

What we offer you...

ScotRail offer an excellent rewards package including:

Contributory Final Salary Pension scheme.
Free and reduced rate rail travel for you and your family.
Generous holiday allowance.
Enhanced company sick pay and family leave including maternity, paternity and adoption.
Life Insurance cover for 4 x annual salary.
Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare cashback plan.

Selection Process

If selected for this post, you may be required to attend court to provide evidence in relation to incidents where CCTV has been supplied by ScotRail. You will also complete an online assessment and a competency-based interview, which may include a short additional task to assess relevant skills for the role. This is a job-share role based on a 35-hour working week.

Equal Opportunities

ScotRail is seven times accredited as a Top Employer and a Disability Confident Employer. We value, celebrate, and respect the diversity our people and aim to inspire, attract, retain, and develop the best talent. Because diversity strengthens our organisation and enriches our workplace, we are committed to continually improving representation across our workforce. We particularly welcome applications from women, disabled people, individuals from ethnically diverse communities, LGBT+ people, and young people, who are currently under‑represented in our workforce.

Apply Now

Refine Your Search

policy advisor jobs in glasgow, sct

Customer Information Advisor (job share 17.5hrs)

HR Advisor

Client Services Advisor

Quality Assurance Analyst

Transaction Monitoring Analyst

Customer Service Advisor

Employee Relations Advisor

Applicant Contact Advisor (Fixed Term Appointment)

Sales Advisor

People Advisor

Customer Service Advisor

Helpline Advisor

HR Advisor

Customer Service Advisor

Customer Success Advisor - Glasgow

Customer Service Advisor (Zero Carbon Living)

Lead Specialist Advisor

SME Customer Success Advisor

Client Service Team Leader 24/7 shift pattern

Universal Credit Operational Leader - Central Scotland

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