Client services manager Work, Jobs in Gorgie, Edh (with Salaries)

Client Services Manager
HSBC Global Services Limited —Edinburgh
- Full-time
- Continuous improvement
- Banking
6d
Office Administrator
Sports Labs Ltd —Livingston
- £25,420 - £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
9d
Project Co-ordinator
Hymans Robertson LLP —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
8d
Regional Account Manager
DART Tool Group —Kirkcaldy
- £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Profit sharing
- Annual leave
Quick apply
10d
Office Coordinator
Mazars —Edinburgh
- Microsoft Powerpoint
- Microsoft Word
- Front desk
Project Supervisor
Felosama Integrated Services Ltd., —Edinburgh
- £2,750 - £3,600 a month
- Full-time
- Google Suite
- Microsoft Office
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
6d
Project Manager
Johnsons UK Services Limited —Edinburgh
- £40,000 a year
- Microsoft Office
- Business development
- Team management
- Employee assistance programme
Quick apply
2d
Office Administrator HR and Payroll Experience
Glow Social Care —Bathgate
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
Customer Service Brokerage Support
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
Junior Project Manager
British Council —Edinburgh
- £31,000 - £34,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- English
Commercial Manager
UK Cultour & Education ltd —Edinburgh
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- English
- Business development
- Contracts
- Flexitime
Quick apply
Administrative Assistant
St Andrew’s College Language Schools —Edinburgh
- £18 - £59 an hour
- Google Suite
- Microsoft Outlook
- Databases
- Annual leave
Client Service Subject Matter Expert
JPMorganChase —Edinburgh
- Full-time
- CRM software
- Analysis skills
- Financial services
Workplace Concierge
Mitie —Edinburgh
- Computer literacy
- Hotel
- Continuous improvement
French European Account Executive
Norty Ltd —Livingston
- £28,000 - £30,000 a year
- Full-time
- CRM software
- English
- Travel
- Free parking
- Employee discount
Quick apply
Customer Service Advisor - August
Grant Westfield —Edinburgh
- £25,528 a year
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Business Development Manager
K3 Advisory Group —Edinburgh
- £35,000 - £45,000 a year
- Remote
- Business development
- Communication skills
Quick apply
Graduate Project Manager (Energy) - Edinburgh - 2027
Stantec —Edinburgh
- Hybrid work
- Bachelor's degree
- Business
Field Sales Executive
Phoenix 2 Retail —Edinburgh
- £30,000 - £32,500 a year
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Territory Manager
Newcross Healthcare Solutions Limited (1) —Edinburgh
- Up to £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Analysis skills
Quick apply

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Client Services Manager

HSBC Global Services Limited -
Edinburgh

Apply Now

Job details

Full-time
6 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Stakeholder collaboration
Client engagement
Stakeholder liaison
Internal department liaison
Continuous improvement
Relationship management
Cash management
Customer support
Customer interaction
Banking
German

Full job description

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential – whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Client Service Manager – Global Liquidity and Cash Management (German speaking).

The Client Service Manager will support a portfolio of high-value Global Liquidity and Cash Management clients, acting as a first point of contact for day-to-day banking enquiries and ensuring client expectations are consistently surpassed. Working closely with the Client Service Team Leader, you’ll help the team partner with Sales, Relationship Managers, Product Management and Operations to identify tailored, competitive solutions and drive continuous service improvement.

This is a hybrid position with the base location for this role being Lochside Way, Edinburgh, so it is important that the successful applicant is within an easily commutable distance of our Edinburgh office.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

Manage and resolve day-to-day queries from the clients supported in your team.
Encourage clients to utilise digital self-service tools where possible to improve the client experience.
Establish and maintain excellent working relationships with key stakeholders.
Support the Client Service Team Leader to identify and introduce service improvements to enhance the overall client experience.
Interact with global units including clients, global service teams (GSCs), Sales, Product Management and other elements of Client Management.

To be successful in this role you should meet the following requirements:

Fluency in German (written and spoken) is essential.
Prior experience in a customer service environment is required.
Ability to work under pressure within pre-defined SLAs, with experience managing and prioritising your time effectively to deliver efficiently.
Strong ownership mindset: able to liaise with relevant parties, make informed decisions and resolve issues effectively.
Proactive approach, with the ability to investigate issues on your own initiative with minimal information.

Opening a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: +44 207 832 8500.

Apply Now

Refine Your Search

client services manager jobs in gorgie, edh

Client Services Manager

Office Administrator

Project Co-ordinator

Regional Account Manager

Office Coordinator

Project Supervisor

Project Manager

Office Administrator HR and Payroll Experience

Customer Service Brokerage Support

Junior Project Manager

Commercial Manager

Administrative Assistant

Client Service Subject Matter Expert

Workplace Concierge

French European Account Executive

Customer Service Advisor - August

Business Development Manager

Graduate Project Manager (Energy) - Edinburgh - 2027

Field Sales Executive

Territory Manager

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