Customer experience representative Work, Jobs in Gosforth, Twr (with Salaries)

Registration Officer (RO) - Durham *Updated: Closing date extended*
HM Land Registry —Durham
- £26,811 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
- Sales
Quick apply
Call Centre Representative
Neon Design Consultancy —Newcastle upon Tyne
- From £26,000 a year
- Full-time
- Customer service
- Recruiting
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Newcastle upon Tyne
- £3,800 a month
- Full-time
Quick apply
Customer Advisor
Alexander Mann Solutions (AMS) —Newcastle upon Tyne
- £14.29 an hour
- Full-time
- Hybrid work
- Communication skills
Support Contract Engineer (Document Control)
Express Engineering —Gateshead
- From £28,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
Brand Representative - Eldon Square, Hollister
Hollister —Newcastle upon Tyne
- £10.85 an hour
- Customer service
- Organisational skills
- Store discount
- Employee discount
Outbound Holiday Sales Representative
Betr Outsourcing —Roker
- £24,784 - £35,000 a year
- Full-time
- Customer service
- In-person
- Employee discount
- Referral programme
Quick apply
10d
Field Sales (Account Manager)
CITY ELECTRICAL FACTORS LTD —Newcastle upon Tyne
- £28,000 - £35,000 a year
- Full-time
- Business development
- Conflict management
- In-person
- Free parking
- Employee discount
Quick apply
Customer Service Representative
Leeds Building Society —Newcastle upon Tyne
- £25,000 - £26,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Computer literacy
- Communication skills
Customer Service Advisor (Full-time)
Ashford Orthodontics —Sunderland
- £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Referral programme
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Durham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
2d
Customer Service Assistant - Whitley Bay
Leeds Building Society —Whitley Bay
- Full-time
- Front desk
- In-person
- Cash handling
9d
Customer Service Representative
William Hill —Newcastle upon Tyne
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
12d
Customer Service Representative
HSBC Global Services Limited —Cramlington
- From £25,000 a year
- Full-time
- Communication skills
- Banking
- Employee discount
3d
Customer Experience Representative (Evenings and Weekends)
Pink Boutique —Newcastle upon Tyne
- £25,780 - £30,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Free parking
- Store discount
Quick apply
5d
Venue Presentation Manager - Sunderland
CleanEvent Services Ltd —Sunderland
- £36,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
- Store discount
- Employee discount
Quick apply
8d
People Advisor (Part -Time)
Northern Trains —Newcastle upon Tyne
- £39,052 - £40,340 a year
- Human resources
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
5d
Assistant Manager, Kurt Geiger, Metro Gateshead
Kurt Geiger —Metrocentre
- Full-time
- Retail management
- Leadership
- Communication skills
- Employee discount
Quick apply
Field Sales Representative - Newcastle
Ted Experience —Newcastle upon Tyne
- £15.33 an hour
- Travel
- Paid training

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Registration Officer (RO) - Durham Updated: Closing date extended

HM Land Registry -
Durham

Apply Now

Job details

Permanent | Part-time | Full-time
£26,811 a year

Benefits

Annual leave
Company pension
UK visa sponsorship
Flexible schedule

Qualifications

Presentation skills
Organisational skills
Communication skills
Time management

Full job description

Details

Reference number

474809

Salary

£26,811

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Administrative Officer

Contract type

Permanent

Business area

HMLR - Service Delivery

Type of role

Administration / Corporate Support
Operational Delivery
Other

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Durham, North East England, DH1 5TR

About the job

Job summary

*Closing date extended to 23:55pm on Sunday 23 August 2026*

We are looking for motivated individuals to join us at HM Land Registry as Registration Officers in our Service Delivery Directorate. As a Registration Officer, you will carry out key administrative tasks that keep HM Land Registry running effectively.

Working as part of a close-knit team, you will play a vital role in processing casework to maintain and update the Land Register for England and Wales.

Job description

From processing and discharging mortgages and transferring the ownership of land to answering customer queries, you will carry out important work that has real effect on lives and businesses across England and Wales. You will receive fantastic training to make you an expert in your field.

Undertaking a comprehensive training path, you will learn the skills required to be the best at what you do. With access to an independent learning platform, you will be able to progress at your own pace with as much support as you need to grow into the role. Once your training is signed off, you will quickly settle into the role and manage your personal workload. If you want to progress, there are plenty of opportunities to take on extra work and responsibilities, and room to grow and move up through the organisation.

HM Land Registry plays a vitally important role in the property market, underpinning property ownership worth over £4 trillion across England and Wales including over £1 trillion of mortgages. We have been safeguarding our land and homes for the last 160 years and play a critical role in supporting the governments housing and infrastructure objectives. This uniqueness is part of what makes us so special. The other part is our people.

Person specification

With an eye for detail, you will be able to spot mistakes where others don't. You will be a strong team player with effective verbal and written communication skills. This is a job with responsibility, so you will need to rise to the challenge, taking ownership of the work you do and the results you achieve with great organisational and time management skills.

For more information, please see the the person specification outlined in the candidate pack.

Behaviours

We'll assess you against these behaviours during the selection process:

Making Effective Decisions
Working Together
Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

The ability to maintain attention to detail and accuracy with a capability to respond to gaps, errors and irregularities in information.
Strong organisational and time management skills and the ability to work quickly, prioritising personal workload effectively.

Benefits

Alongside your salary of £26,811, HM Land Registry contributes £7,767 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

#WeAreHMLR

At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.

We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.

We have integrity we value honesty, trust and doing the right thing in the right way.
We drive innovation we are forward-thinking, embrace change and are continually improving our processes.
We are professional we value and grow our knowledge and professional expertise.
We give assurance we guarantee our services and provide confidence to the property market.

The HMLR Way Our Shared Commitment

What you can expect from HMLR

Inclusive & Empowering: A positive, healthy environment where everyone feels valued and empowered to contribute
High Performance: Access to tools, resources, and development opportunities within a supportive culture
Value & Recognition: We value team and individual improvement, learning from setbacks as much as celebrating success
Clarity & Transparency: Clear communication of our vision and priorities, so our direction and decisions are evident

You can find more information on our rewards package on our website.

Working for HM Land Registry
Working for HM Land Registry - Blog/

https://www.gov.uk/government/organisations/land-registry/about/recruitment#what-hm-land-registry-can-offer-you

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Strengths, Ability, Experience and Technical skills.

Before applying, please note that this vacancy is part of a national recruitment campaign across a few of our HM Land Registry offices. If you are interested in applying for this role, you can only apply at one office location, therefore please ensure that you only apply for the advertised vacancy at your preferred location. The vacancy is available at the following locations: Durham, Fylde, Gloucester and Swansea, and their respective advertised vacancies can be found on Civil Service Jobs.

After submission of the first stage of your application form, you will be invited to complete a Casework Skills Test. If you successfully pass the test, you will be invited to complete the full application form.

The closing date for the test and full application form is 11:55pm on Sunday 23 August 2026. You must build in time to complete the full application form if you pass the online test. It is recommended that you complete the practice test first. For more information about preparing for the Casework Skills Test and access to the practice test, please follow this link:

Preparing for the Casework Skills Test - GOV.UK

Please note, the first two sections of the Casework Skills Test are not timed. However, the third section is timed. If you need guidance about reasonable adjustments for online tests, see the link above and please use the help required button on the application form to request support.

If you pass the online test, you will progress to the next stage of the application process, where you will be required to complete the Technical skills section of the application form.

The Technical Skills section (maximum 500 words in total) should be used to detail how you meet the essential experience and technical criteria listed below:

Within the first Technical skills section (maximum 250 words):

Please describe a situation when you have worked with detailed information, needing attention to detail and accuracy

In the second Technical skills section (maximum 250 words):

Please describe how you use your organisational and time management skills and the ability to work quickly to prioritise your personal workload effectively

Please ensure you make full use of the word count.

In the event of a high number of applications, we reserve the right to conduct an initial sift on the lead criteria:

Ability to maintain attention to detail and accuracy with a capability to respond to gaps, errors and irregularities in information

(Note: If you do not have a work-based examples then an example from school/college/clubs will suffice).

You may wish to use the STAR (Situation, Task, Action, Result) method to structure your responses.

Please review your application form before clicking submit once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications this is 11:55pm on Sunday 23 August 2026.

Due to the anticipated high volume of applications, it is possible that you may pass the minimum score for the Casework Skills Test, but we might have to raise the pass mark and as a result, you may not progress to the next stage.

If successful at shortlisting stage, you may be invited to complete an additional assessment. Further information, including details of what will be assessed, will be provided to candidates invited to participate.

Candidates successful at the assessment stage will be invited to attend a blended interview held in person at the advertised office. Interviews are expected to take place during September/October 2026. Further details will be provided on invitation to interview. Please note, these dates are indicative and subject to change.

The blended interview will test the Technical and Experience criteria and Behaviours listed in the attached Candidate Pack, as well as the Strengths associated with the role. We want to hear your first, unrehearsed, natural response to strength questions, and so we dont advertise which strengths are being tested.

https://www.gov.uk/government/publications/success-profiles

Candidates may refer to notes within their interview, but they should be used as a prompt only.

The role is anticipated to start in January 2027. If you are successful in securing a position, there will be a significant amount of training required (approx. 16 weeks subject to business need) and we would require you to be in full attendance in the office during this time. Due to the extensive training programme for this role, annual leave cannot be taken during the first 12 weeks of your employment.

Following training you will be able to undertake hybrid working. HMLR believe that a blended approach to where you work may give you an improved experience and has clear business benefits. We expect everyone to spend at least 60% of their working time in the office.

A reserve list may be held for a period of 12 months from which further appointments can be made.

HMLR is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum essential criteria at the shortlisting stage may be invited to attend an interview. If you require the panel to consider a reasonable adjustment or there is anything else you would like the panel to take into consideration, you are asked to notify us of this at application stage where possible or during the process as soon as it becomes a requirement.

The Civil Service values honesty and integrity and expects all candidates to share these values. Please ensure all examples provided throughout the recruitment process are representative of your own experience. Any instances of plagiarism or other forms of cheating (including the improper use of artificial intelligence) will be investigated and, if proven, the application will be withdrawn.

Additional Information

You will be required to work a minimum of 30 hours a week over 4 or 5 days during your training period (approx. 16 weeks subject to business need).

Following successful completion of training and consolidation of your learning, you will be able to request flexible working patterns in line with our flexible working policy.

Due to the extensive training programme for this role, annual leave cannot be taken during the first 12 weeks of your employment.

Visa Sponsorship - Please note that we will only offer sponsorship for a skilled worker visa where a role is in a certain business critical category. This role does not meet that category, and we will not sponsor a skilled worker visa. You must ensure you have the appropriate right to work in the UK before applying.

For more information see the following link: https://www.civil-service-careers.gov.uk/artificial-intelligence-in-recruitment/

You can find more information on how we use your personal data on our website

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

UK nationals
nationals of the Republic of Ireland
nationals of Commonwealth countries who have the right to work in the UK
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : HR Resourcing Team
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance to the Recruitment Principles and you wish to make a complaint, please email [email protected] in the first instance. If you are not satisfied with the response you receive from HM Land Registry then you may take your complaint to the Civil Service Commission: http://civilservicecommission.independent.gov.uk/making-complaint/

Apply Now

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Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Technical skills

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information