Service leader Work, Jobs in Gravenhurst, Bdf (with Salaries)

Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £28,900 a year
- Overtime
- Continuous improvement
- Training & development
- Communication skills
Quick apply
14d
Charity Store Manager
NOAH Enterprise —Letchworth
- £26,227.50 - £27,500.00 a year
- Part-time
- In-person
- Retail management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
13d
Admin Team Leader
Nevells Road Surgery Letchworth —Letchworth
- From £13 an hour
- Full-time
- Computer literacy
- Continuous improvement
- Cleaning
- Free parking
Quick apply
9d
Care Navigator
Nevells Road Surgery Letchworth —Letchworth
- From £12.71 an hour
- Computer literacy
- Front desk
- Cleaning
- Free parking
Quick apply
6d
Operational Team Leader
E & S Medical Services Ltd —Milton Keynes
- From £13.50 an hour
- Part-time
- Microsoft Word
- Data analysis skills
- Analysis skills
- Free parking
- Flexitime
Quick apply
5d
Customer Sales and Aftercare – Partner Products
Roofglaze Rooflights Ltd —Saint Neots
- £14 an hour
- Full-time
- Microsoft Word
- CRM software
- Computer literacy
- Free parking
Quick apply
Operational Resilience Manager
NHBC —Milton Keynes
- £70,000 - £90,000 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Contact Centre Operations Manager
Eckoh —Hemel Hempstead
- From £47,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Work from home
Quick apply
12d
Group Leader
The Inclusion Project North West Bedfordshire —Biggleswade
- £14.00 - £22.50 an hour
- Part-time
- Care experience
- Computer skills
- In-person
Quick apply
4d
Detention Custody Officer
Serco Plc —Bedford
- £31,000 - £35,000 a year
- 12 hour shift
- Hybrid work
- No experience needed
- Conflict management
- Free parking
- Paid training
Receptionist
Portico Corporate Reception Management —Milton Keynes
- £30,500 a year
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Annual leave
- Life insurance
Quick apply
12d
National Sales Order Processing Manager
Altro/Autoglym —Letchworth
- Full-time
- CRM software
- Customer service
- Analysis skills
- Free parking
- Sick pay
Quick apply
AutoCAD Designer and Admin Support
Wernick Hire —Bedford
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
Care Team Leader
Consensus —Flitwick
- £14.06 - £14.36 an hour
- Full-time
- Employee assistance programme
Quick apply
9d
IT First Line Support Assistant
ACO Technologies plc —Shefford
- Microsoft Word
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
Team Leader
Libury Hall —Ware
- £34,603 a year
- Weekend availability
- In-person
- Training & development
- Care plans
- Free parking
Quick apply
6d
Process Manager
elix sourcing solutions —Hitchin
- £45,000 - £70,000 a year
- Management
- Supervising experience
- Continuous improvement
- Employee discount
- Life insurance
6h
Counter Fraud and Investigations Manager
Anglian Water Services Ltd —Huntingdon
- £80,000 a year
- Full-time
- Annual leave
- Employee assistance programme
1d
Roster Clerk (Maintenance/Works Delivery)
Network Rail —Hitchin
- £30,119 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee discount
3h
Site Team Leader
Enviromontel Ltd —Huntingdon
- £32,000 a year
- Overtime
- Schematics
- Maintenance
- Programmable logic controllers
- Free parking
- Gym membership
Quick apply
12d

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Customer Service Team Leader

Arriva UK Bus Limited -
Luton

Quick apply

Job details

£28,900 a year
14 days ago

Qualifications

Complaint handling
Performance management
Continuous improvement
Professional development mentoring
Customer interaction
Training & development
Team motivation leadership
Communication skills

Full job description

Customer Service Centre Team Leader

Location: Luton Head Office
Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next)
Salary: £28,900 per annum + opportunity for overtime
Benefits: Free bus pass, great career development and progression

Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton.

In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences.

Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference, you’ll shape a culture built on empathy, accountability, and continuous improvement.

What You’ll Be Doing

Lead & Inspire: Motivate and manage a team of customer service advisors to deliver outstanding service.
Coach & Develop: Support your team with regular feedback, training, and development to help them shine.
Drive Performance: Monitor KPIs, quality, and productivity to keep standards high.
Champion Customer Experience: Ensure queries and complaints are resolved quickly, effectively, and with genuine care.
Problem-Solve: Create a proactive, solution-focused environment where challenges are resolved confidently.
Live Our Values: Role-model the Arriva approach—always putting customers first.
Collaborate: Work closely with colleagues across the business to support continuous improvement and innovation.

What We’re Looking For

Experience leading or coaching a team in a customer service, contact centre, or similar fast-paced environment
A passion for delivering brilliant customer experiences
Strong communication and interpersonal skills
Calm, confident problem-solving abilities—even under pressure
A flexible, organised approach and the ability to manage multiple priorities

If you’re ready to lead from the front, inspire others, and make a genuine impact for our customers, we want to hear from you.
Apply today and become part of the Arriva family!

Quick apply

Refine Your Search

service leader jobs in gravenhurst, bdf

Customer Service Team Leader

Charity Store Manager

Admin Team Leader

Care Navigator

Operational Team Leader

Customer Sales and Aftercare – Partner Products

Operational Resilience Manager

Contact Centre Operations Manager

Group Leader

Detention Custody Officer

Receptionist

National Sales Order Processing Manager

AutoCAD Designer and Admin Support

Care Team Leader

IT First Line Support Assistant

Team Leader

Process Manager

Counter Fraud and Investigations Manager

Roster Clerk (Maintenance/Works Delivery)

Site Team Leader

I want to receive the latest job alerts for service leader in gravenhurst, bdf

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