Support engineer Work, Jobs in Hampstead Norris, Brk (with Salaries)

International Service Co-ordinator
Outsource International Ltd —Newbury
- Up to £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer skills
- Free parking
- Sick pay
Quick apply
12d
Quality Assurance Specialist
Science and Technology Facilities Council —Didcot
- £46,444 a year
- Full-time
- Bachelor's degree
- Travel
- In-person
- Employee discount
- Flexible schedule
Drainage CCTV Report Writer
OPC Drain Services —Wantage
- From £31,000 a year
- Full-time
- CRM software
- AutoCAD
- CAD
- Free parking
- Sick pay
Quick apply
Operations Manager
First Facilities Support LTD —High Wycombe
- £33,000 - £43,500 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Recruiting
- Free parking
- Annual leave
Quick apply
HR Officer (part-time)
International Seismological Centre —Thatcham
- £28,593 - £32,159 a year
- Part-time
- English
- Human resources
- Recruiting
- Free parking
- Annual leave
Quick apply
3d
Data Centre Technician , Data Center Operations
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Travel
- Computer networking
Trainee Water Treatment Engineer
SMS Environmental —Reading
- Up to £26,000 a year
- Full-time
- Remote
- Customer service
- Maintenance
- Communication skills
- Employee discount
- Sick pay
Quick apply
Service Quality Engineer (UK/ Ireland & Nordics)
Vantive —Newbury
- Engineering
2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- Google Suite
- Continuous improvement
- SharePoint
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Didcot
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
Administrative Assistant
Protek Systems Limited —Oxford
- £14 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Human resources
- Paid training
- Annual leave
Quick apply
12d
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person
Junior Support Engineer
Netbuilder —Farnborough
- Up to £30,000 a year
- Full-time
- Azure
- No experience needed
- Windows
Quick apply
Quality Assurance Engineer
MDA Space —Didcot
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Employee assistance programme
- Life insurance
HR & Payroll Coordinator
GXO Logistics —Thatcham
- Up to £30,000 a year
- Full-time
- Human resources
- Recruiting
- Communication skills
- Annual leave
- Employee assistance programme
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Research
- Computer networking
- Communication skills
Graduate Design & Quality Engineer
Spafax International Limited —Basingstoke
- From £26,000 a year
- Full-time
- Continuous improvement
- Quality control
- Travel
Quick apply
4d
Trainee - Electrical Thermographic (Thermal Imaging) Engineer
Red Current —Aldermaston
- Full-time
- Microsoft Word
- Engineering
- Maintenance
- Annual leave
Infrastructure Engineer
Netbuilder —Farnborough
- £40,000 a year
- Full-time
- Maintenance
- Agile
- Linux
Quick apply
2nd Line Engineer - Yateley
Arc —Yateley
- £30,000 - £40,000 a year
- Computer networking
- SharePoint
- Training & development

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International Service Co-ordinator

Outsource International Ltd
Newbury

Quick apply

Job details

Full-time
Up to £26,000 a year
12 days ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Ticket management
Microsoft Office Suite
Ticket management systems
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

International Service Co-ordinator

Outsource International Ltd

Newbury, Berkshire

*Please do not apply unless you are currently living in the UK and already possess the required Right to Work credentials

£26,500 per annum, negotiable

Permanent, full-time

Outsource International Ltd are a Global IT Services Provider. We are currently seeking a talented Service Co-ordinator to join our growing team in Newbury.

As the successful candidate, you will be part of our International Services Delivery team responsible for scheduling and co-ordinating field engineers and responding to customer queries in a professional and organised manner.

Role Summary

Key duties are to arrange, plan and co-ordinate field engineer activities globally providing front line customer contact and efficient management of our call outs and maintenance scheduling. Promoting a high level of customer service and commercial awareness at all times you will be working with large corporate clients and international partner engineering teams.

Responsibilities

Receiving and logging calls daily from our global customers via email and telephone onto our ticketing portal, responding in a professional and timely manner.

Scheduling engineering visits on SLA driven maintenance events and organising professional service visits with our partner tech teams.

Managing and updating service tickets real time and providing general support and assistance to international engineers.

Completion of service related admin, raising work orders and updating systems ensuring high levels of accuracy and information updates to all parties.

Ensure highest level standard of work is achieved and provide proactive management and timely close-out information.

Provide further cover for service administration tasks and reporting as required.

Participate in the out of hours on call rota currently 1:6 week ratio.

Key skills and competencies

Ability to communicate effectively and confidently with customers, engineering and partner teams plus internal staff.

Ability to pro-actively manage customer expectations and work to deadlines.

Excellent organisation and administration skills with keen attention to detail and accuracy.

Ability to prioritise workload in a fast pace helpdesk environment.

Good level of business communication skills with IT skills that include MS office and Excel.

A team player with genuine interest in IT related industry with demonstrated customer service experience preferred.

Permanent, full time 09:00-17:30 mon-fri

Participation in out of hours on call rota (1 week in 6 ) with further on call allowance paid

Annual bonus plus benefits

Based in Newbury Town Centre

Please apply with a covering letter and full CV. Due to the high volume of applications we will only contact those candidates selected for the next stage and interview process.

For further information about Outsource International Ltd visit us at www.intoutsource.com

Required skills

Communication Skills
Customer Services

Job Type: Full-time

Pay: Up to £26,000.00 per year

Benefits:

Company pension
Free parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

support engineer jobs in hampstead norris, brk

International Service Co-ordinator

Quality Assurance Specialist

Drainage CCTV Report Writer

Operations Manager

HR Officer (part-time)

Data Centre Technician , Data Center Operations

Trainee Water Treatment Engineer

Service Quality Engineer (UK/ Ireland & Nordics)

2nd Line IT Support Engineer

Data Center Technician , Operations, IT, & Support Engineering

Administrative Assistant

Administrative Assistant (IT)

Junior Support Engineer

Quality Assurance Engineer

HR & Payroll Coordinator

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Graduate Design & Quality Engineer

Trainee - Electrical Thermographic (Thermal Imaging) Engineer

Infrastructure Engineer

2nd Line Engineer - Yateley

I want to receive the latest job alerts for support engineer in hampstead norris, brk

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