Client services Work, Jobs in Harlesden, Gtl (with Salaries)

Operations Executive
Shift —London
- £26,500 - £27,500 a year
- Full-time
- Microsoft Word
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
9d
Client Services & Order Coordinator
Eden Caterers Ltd —London
- £31,500 a year
- Weekend availability
- Customer service
- Salesforce
- English
- Annual leave
- Sick pay
Quick apply
6d
Sales & Front of House Assistant
BCO Beauty Group —London
- £140 - £200 a day
- Full-time
- Sales
- Customer service
- Salesforce
- Store discount
- Employee discount
Quick apply
1d
Event Coordinator
The GOAT Mongolian kitchen Lounge —London
- £24,420 - £60,000 a year
- Temporary
- Hospitality
- Hotel
- Organisational skills
Quick apply
Business Support and Office Manager
Lanson International —Covent Garden
- £29,334.87 - £30,000.00 a year
- Part-time
- Supervising experience
- First Aid Certification
- Organisational skills
Quick apply
13d
Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
IFA Administrative Assistant
Fleet Street Wealth —London
- Up to £28,000 a year
- Full-time
- Hybrid work
- Administrative experience
- In-person
- Phone etiquette
Quick apply
Clinical Services Administrator
CPotential —London
- £26,000 - £28,500 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
7d
Executive Assistant to CEO
Phi Partners —Hatfield
- £60,000 - £80,000 a year
- Full-time
- Master's degree
- Administrative experience
- Organisational skills
- Gym membership
Quick apply
Part Time Transport Manager
The Kidz Clean Kitchen —London
- £14.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Executive Assistant
Velos —London
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Client Services Coordinator
Sayer Vincent —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Quality Control Representative
Flatpay —London
- CRM software
- Customer service
- English
Quick apply
5d
Client Services Coordinator
Wilmington plc —London
- £28,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Customer service
- English
- Annual leave
- Employee discount
8d
Partnerships Associate
Juno —London
- £28,000 a year
- Full-time
Quick apply
Experiential Travel Consultant
1953 —London
- From £37,000 a year
- Full-time
- Hybrid work
- Project management
- Bachelor's degree
- Organisational skills
- Work from home
Quick apply
5d
Customer Service Advisor
NSPIRE SOFTWARE LTD —London
- £14 - £17 an hour
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
Quick apply
3d
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- Customer service
- English
- Administrative experience
Client Success Executive
PEI Group —London
- English
- Administrative experience
Part Time Sales
All Emergency Services Ltd —Croydon
- £16 - £20 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
5d

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client services jobs near harlesden, gtl

Operations Executive

Shift -
London

Quick apply

Job details

Full-time
£26,500 - £27,500 a year
9 days ago

Benefits

Annual leave

Qualifications

Microsoft Word
Logistics
Analysis skills
Organisational skills
Communication skills
Time management

Full job description

Operations Executive

Wembley, London

Full time

£26,500 to £27,500 per annum

About Shift

Shift is a rapidly expanding marketplace that’s transforming the logistics industry. We’re on a mission to revolutionise how goods move from point A to point B, leveraging innovative technology to deliver smarter, faster, and more efficient delivery solutions. Trusted by some of the most well-known brands, Shift powers cutting-edge logistics that enhance convenience and flexibility for all users.

At Shift, you’ll join a dynamic, forward-thinking team committed to redefining logistics and unlocking new opportunities in an ever-evolving market.

Overview of the role as an Operations Executive:

This is an exciting opportunity to play a vital role in enhancing our customer experience. As an Operations Executive, you'll not only help solve immediate issues but also contribute to shaping long-term improvements. This role supports operations for our store-to-home and locker deliveries with one of our well known retail partners. Based on-site, you will play a critical part in ensuring operational success as we grow.

If you're passionate about problem-solving and thrive in a collaborative environment, we’d love to hear from you!

Responsibilities as an Operations Executive:

Overseeing store-to-home and locker delivery operations.
Coordinating with self-employed drivers using our internal tech for route management and adjustments.
Being the day-to-day liaison with the client team in store, supporting them with problem solving and representing the Shift brand in a positive way at all times
Handle and resolve customer queries through email and phone, ensuring a positive customer experience at all touchpoints.
Investigate and solve problems effectively, focusing on delivering quick and satisfactory resolutions for customers.
Address real-time queries and challenges as they arise, all while adhering to internal and external time bound SLAs.
Analyse customer feedback and service trends to identify patterns, recommending strategies to reduce repetitive issues.
Develop and implement contact avoidance and reduction techniques to streamline customer service processes.
Collaborate with internal teams to address root causes of recurring problems and ensure long-term solutions.
Act as a dedicated point of contact for customers using our delivery services, ensuring high standards of satisfaction.
Address real-time queries and challenges as they arise, all while adhering to internal and external time bound SLAs.

To be successful as an Operations Executive, we are looking for the following attributes and experience:

Ability to handle customer queries with professionalism and clarity.
Strong verbal and written communication skills to effectively convey information and ideas.
Proven track record of strong problem solving with a proactive mindset.
Excellent organisational and time management skills to meet targets and deadlines.
Ability to remain calm under pressure, with a strong desire for personal development and continuous learning.
Strong analytical skills to identify trends and develop actionable insights for process improvement.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Familiarity with delivery services or logistics is a plus but not essential.

Why join Shift?

Plenty of benefits such as 25 days annual leave and enhanced MAT and PAT pay.
At Shift, we’re all about personal growth, development, and creating opportunities.
Collaborative working environment, working within cross functional teams across the business group.
We are focused on finding solutions for our customers, drivers and partners through the use of technology.
Ambitious, flexible and challenging culture.
You will have a direct impact on the growth of the business – we will always need and want you to bring ideas to the table!

If you have the drive and determination to make an impact on a growing business, apply now!

Job Type: Full-time

Pay: £26,500.00-£27,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services jobs in harlesden, gtl

Operations Executive

Client Services & Order Coordinator

Sales & Front of House Assistant

Event Coordinator

Business Support and Office Manager

Helpdesk Specialist

IFA Administrative Assistant

Clinical Services Administrator

Executive Assistant to CEO

Part Time Transport Manager

Executive Assistant

Client Services Coordinator

Quality Control Representative

Client Services Coordinator

Partnerships Associate

Experiential Travel Consultant

Customer Service Advisor

Customer Support Officer (UK)

Client Success Executive

Part Time Sales

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