Guest experience manager Work, Jobs in Harlington, Gtl (with Salaries)

Reception & Cafe Operative - Climbing & Soft Play Centre
Clip 'n Climb —Uxbridge
- From £26,000 a year
- Part-time
- Serving
- Customer service
- Maintenance
Quick apply
Event Enquiry Assistant
Dearborn Estates —Guildford
- From £33,000 a year
- Full-time
- Sales
- Hotel
- Travel
- Annual leave
- Employee assistance programme
Quick apply
2d
Front of House Supervisor
The Prince Arthur, Grove rd, Windsor —Windsor
- £32,000 - £35,000 a year
- Full-time
- Hospitality
- Bar
- Inventory control
Quick apply
General Manager - Padel & Athletics Club
GrassRoots Padel / Wimbledon Park Sports Hub —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
Quick apply
8d
Hyde Park Winter Wonderland Staff 26/27
Mari —London
- Temporary
- Bar
- Customer service
- Guest services
- Employee discount
Quick apply
Front of House & Community Co-Ordinator - Highgate Studios
ST James Facilities —London
- £40,000 a year
- Full-time
- Front desk
- Communication skills
Quick apply
UK Family Activities Manager
Virgin Active —London
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Meetings & Event Sales Co-ordinator
Bromley Court Hotel —Bromley
- £27,810 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
5d
Venue Supervisor
Hampton HUB Limited —Hampton
- £13 - £17 an hour
- Hospitality
- Management
- In-person
- Free parking
Quick apply
4d
Manor Operations Manager
Foxhills Club & Resort —Chertsey
- Weekend availability
- Inventory control
- Sales
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Part Time Duty Manager
The Thames Club —Staines-upon-Thames
- £13.50 an hour
- Part-time
- Sales
- Customer service
- Supervising experience
- Gym membership
Quick apply
3d
Operations Manager
Virgin Active —London
- Full-time
- Team management
- Annual leave
- Employee discount
Reception Manager
Sam's Riverside —London
- £42,000 - £45,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Head Host / Reservations & Guest Experience Lead
Nancy's Cocktail Bar —London
- £15 an hour
- Full-time
- Bar
- Leadership
- Communication skills
Quick apply
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
6d
Hotel - Duty Manager
Premier Inn —London
- Up to £14.36 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
Stadium Tours Duty Manager - Casual
The Football Association —Wembley Stadium
- Weekend availability
- Microsoft Word
- CRM software
- Team management
2d
Bakery & Coffee Shop Manager
Golden Crust —Harrow
- £33,000.00 - £36,396.20 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
11d
Team Leader - Virgin Clubhouse
Sodexo —London Heathrow Terminal 3
- £13.90 an hour
- Management
- Guest services
- Leadership
Quick apply
Guest Experience Manager VA2870
Anabas —London
- £44,000 a year
- Full-time
- Continuous improvement
- Recruiting
- In-person
- Employee assistance programme
- Referral programme
3d

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Reception & Cafe Operative - Climbing & Soft Play Centre

Clip 'n Climb -
Uxbridge

Quick apply

Job details

Permanent | Part-time | Full-time | Zero hours contract
From £26,000 a year

Qualifications

Serving
Customer service
Maintenance
Baking
Catering
Microsoft Office Suite
Microsoft Office
Food temperature recording
Level 2 Food Hygiene Certificate
Food and beverage service
Coffee shop service
Organisational skills
Cashing up (food service)
Front desk
Cleaning
Stocking
Food Hygiene Certificate
Guest services
Cash handling
Communication skills

Full job description

Job Overview

We are seeking a dynamic and friendly Reception & Cafe Operative to join our vibrant Climbing & Soft Play Centre. In this lively role, you will be the first point of contact for visitors, providing exceptional guest services while managing the café area with enthusiasm and professionalism. Your energetic approach will ensure a welcoming atmosphere where families and guests feel valued and cared for. This paid position offers an exciting opportunity to be part of a fun-filled environment that promotes active play and memorable experiences for all ages.

Main responsibilities (Reception):

Keeping accurate time sheets daily
Answer emails and answerphone messages
Take payments (in person and over the phone)
Make bookings (in person and over the phone)
Organise group bookings
Book birthday parties (including sending payment reminders and collecting final payments)
Cash up till(s)
Charity requests
Keep reception ‘topped up’ (wristbands, Valo codes, disclaimer sheets, merchandise, stationery...)
Ensure all information is up-to-date, for customers and other staff members (checking website, Facebook posts, tills...)
Administrative tasks given by General manager or assistant
Cleaning and general tidiness of reception/downstairs areas

Servery Area:

Welcome customers and give them a great experience
Present products in an attractive and inviting way
Assist with customer enquiries and bookings for the Clip ‘n Climb centre.
Create and bake fantastic cakes/bakes within the company guidelines
Assist the organisation and provisions for birthday parties and corporate events.
Undergo relevant training courses
Cleaning duties, including washing, sanitizing, and drying dishes
Re-stock refrigerators, shelves, and displays
Maintain high cleaning standards throughout the café and facilities in accordance with health and safety legislation & current best practice guidelines
Report any issues to the Manager
Ensure that any risk assessments are complied with
Operate the till system and cash handling
Assist with ordering supplies, locally where possible
Check that orders have been correctly delivered and charged for
Serve customers in a pleasant and courteous manner
Keep cleaning and temperature records
Undertake the preparation of the food and beverages served in the café
Report and carry out basic maintenance tasks

Knowledge, skills and experience required:

Customer service experience and skills
Previous reception experience desirable
Proficient in use of Microsoft Office suite
Good communication skills
Strong organisational skills
Ability to deal with difficult situations and remain calm
Ability to identify and resolve issues
Self-starter, good use of initiative
Punctual, able to work under own initiative without supervision
Excellent interpersonal and communication skills and high standard of personal hygiene and appearance
An enthusiastic team player and be able to work with other colleagues in a dynamic business
Able to work under pressure
Previous catering experience desirable but not essential
Willingness to learn and develop
Flexible and adaptable in undertaking varying activities

Qualifications - Not essential but desired:

Food hygiene level 2
Food handling level 2

The successful candidates will be required to have an enhanced DBS check.

This Job Description does not represent a finite list of duties and you may be called upon to undertake further duties or additional duties not already mentioned but in accordance with your position. This Job Description does not represent a contract of employment.

Pay: From £26,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

guest experience manager jobs in harlington, gtl

Reception & Cafe Operative - Climbing & Soft Play Centre

Event Enquiry Assistant

Front of House Supervisor

General Manager - Padel & Athletics Club

Hyde Park Winter Wonderland Staff 26/27

Front of House & Community Co-Ordinator - Highgate Studios

UK Family Activities Manager

Meetings & Event Sales Co-ordinator

Venue Supervisor

Manor Operations Manager

Part Time Duty Manager

Operations Manager

Reception Manager

Head Host / Reservations & Guest Experience Lead

Front of House Manager

Hotel - Duty Manager

Stadium Tours Duty Manager - Casual

Bakery & Coffee Shop Manager

Team Leader - Virgin Clubhouse

Guest Experience Manager VA2870

I want to receive the latest job alerts for guest experience manager in harlington, gtl

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