Customer experience manager Work, Jobs in Harrogate, Nyk (with Salaries)

Operational Support Officer
North Yorkshire Council —Harrogate
- £29,064 - £31,537 a year
- Call to connect
- Hybrid work
- Data entry
- Contracts
7d
Production Manager
Avery Dennison —Harrogate
- £47,320 - £75,712 a year
- Full-time
- Continuous improvement
- Team management
- Travel
- Free parking
- Employee assistance programme
Quick apply
Fulfilment Assistant - Bettys By Post
Bettys & Taylors Group —Harrogate
- £13.14 an hour
- Part-time
- Hybrid work
- No experience needed
- Bakery
- Annual leave
- Employee assistance programme
10d
Duty Manager - Leeds Bradford Airport
Unifi —Yeadon
- £14.82 an hour
- Weekend availability
- Team management
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Area Manager
Lidl —York
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
10d
Commissioning Operations Manager
Orchard Healthcare Group —Harrogate
- £60,000 - £65,000 a year
- Full-time
- Business development
- Communication skills
- Employee assistance programme
Quick apply
Temporary Assistant Manager
PetsCorner —Harrogate
- £12.87 an hour
- Temporary
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Assistant Manager - Spofforth (32-37k)
The Castle Inn —Harrogate
- £32,000 - £37,000 a year
- Full-time
- Customer service
- Restaurant management
- Hotel
- Free parking
- Employee discount
Quick apply
Area Care Manager
Helping Hands —Leeds
- £55,000 - £80,500 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Merchandiser - Harrogate
Smiths News —Harrogate
- £12.71 - £14.24 an hour
- Part-time
- Merchandising
- Planograms
- Communication skills
- Annual leave
Customer Operations Support Manager
Leeds Building Society —Leeds
- Hybrid work
- Continuous improvement
- Analytics
9d
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Wakefield
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Operations and Customer Experience Manager
Leeds City Council —Leeds
- £39,862 - £42,839 a year
- Full-time
- Computer literacy
- Continuous improvement
- Team management
- Annual leave
8d
Business Support Officer
North Yorkshire Council —Harrogate
- £25,989 - £27,254 a year
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
9d
BDM (Business Development Manager) – Boroughbridge – up to £40,000 | Fantastic Benefits
Myers Group —Boroughbridge
- Up to £40,000 a year
- Full-time
- Sales
- Team management
- In-person
- Free parking
- Employee assistance programme
Quick apply
4d
Despatch Assistant
Bettys & Taylors Group —Harrogate
- Part-time
- Bakery
- Café
- Annual leave
- Employee assistance programme
Business Development Assistant
Stays York —York
- From £27,000 a year
- Weekend availability
- Salesforce
- In-person
- Guest services
Quick apply
Hotel - Duty Manager
Premier Inn —Harrogate
- Up to £13.86 an hour
- Part-time
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
14d
Associate Product Manager
MillerKnoll —Harrogate
- Full-time
- Communication skills
Assistant Manager
The Harrogate Inn —Harrogate
- Up to £33,700 a year
- Full-time
- Customer service
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
11d

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Operational Support Officer

North Yorkshire Council -
Harrogate

Apply Now

Job details

Permanent
£29,064 - £31,537 a year
7 days ago

Qualifications

Contract management
Purchase orders
Spreadsheets
Purchase order creation
Client services
Data entry
Contracts
Customer support
Contract administration
Asbestos Awareness

Full job description

Salary: £29,064 to £31,537 per annum

Grade: G

Contract: Permanent

Hours: Full Time

Location: Harrogate, North Yorkshire

The Housing Standards team are responsible for ensuring the Councils social housing portfolio of circa 9,000 dwellings is maintained to meet all current statutory, regulatory, and legislative standards. We have an exciting opportunity for an Operational Support Officer within our growing Housing Standards Contracts Team.

Our Service

The purpose of our Service is to provide quality, affordable, healthy, and sustainable homes that meet the present and future needs of all our tenants. The Housing Standards team is made up of six closely linked areas of housing expertise i.e., repairs, improvements, compliance, contracts, construction and safety. Each team consisting of suitably qualified, skilled, and experienced trade operatives, surveyors, or contract supervisors. Your New Role As an Operational Support Officer, you will work within the Contracts team and play a key role in the day-to-day administration of external contractor work. The core focus of the post is to be the principal point of contact for enquiries into the team, dealing with reactive repair requests from tenants, and working closely with Contract Supervisors to raise works orders, purchase orders and process invoices.

What We're Looking

For Essential:

Ability to build positive working relationships with tenants, contractors and colleagues.
Good knowledge of Microsoft software including Excel spreadsheets
Experience of data entry
Customer service experience
Knowledge of housing regulations and landlord duties including AWABBS Law, damp and mould, asbestos awareness, gas regulations, working at heights, electrical safety and other compliance requirements
Good knowledge of area and geography of our stock.

Desirable:

Experience within contract administration or contractor management environments.
Personal Attributes

We're looking for someone who is proactive, organised and customer focused, with a positive approach to problem solving. You will be comfortable working independently and as part of a team, with a commitment to delivering excellent services and continuously improving the customer experience.

Additional Information

After training and induction has been completed hybrid working is available with a minimum of 2 days, 3 preferred, working from the Council offices. Working hours are 8.30am to 5.00pm Monday-Thursday and 8.30am to 4.30pm Fridays.

Contact

If you would like an informal conversation regarding the role, please contact Donna Jobling, Housing Standards Manager on 07525 987947 or [email protected].

Key Dates:

Closing Date: Sunday 30th August 2026

Interview Date: Friday 11th September 2026

Key Documents:

Job Description.docx

Total Rewards

NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.

We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to this commitment.

North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.

Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: Advice on your job application | North Yorkshire Council

Operational Support Officer

Salary: £29,064 - £31,537 per annum

Posted: 14/08/2026

Closing date: 30/08/2026

Closing time: 23:59

Apply Now

Refine Your Search

customer experience manager jobs in harrogate, nyk

Operational Support Officer

Production Manager

Fulfilment Assistant - Bettys By Post

Duty Manager - Leeds Bradford Airport

Area Manager

Commissioning Operations Manager

Temporary Assistant Manager

Assistant Manager - Spofforth (32-37k)

Area Care Manager

Merchandiser - Harrogate

Customer Operations Support Manager

Area Manager, Customer Fulfillment

Operations and Customer Experience Manager

Business Support Officer

BDM (Business Development Manager) – Boroughbridge – up to £40,000 | Fantastic Benefits

Despatch Assistant

Business Development Assistant

Hotel - Duty Manager

Associate Product Manager

Assistant Manager

I want to receive the latest job alerts for customer experience manager in harrogate, nyk

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