Head of customer service Work, Jobs in Harrow, Gtl (with Salaries)

Customer Success Manager
Cube Technology IT Services Ltd —Harrow
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Bachelor's degree
- Work from home
Quick apply
4d
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
14d
Head of Customer Experience
Galeta —London
- £60,000 - £70,000 a year
- Full-time
- CRM software
- Hospitality
- Management
- Employee discount
Quick apply
3d
Service Colleague
ASDA —London
- £13.10 - £14.35 an hour
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
20h
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of Fleet
KJ PCO RENTALS LTD —Enfield
- £40,000 - £55,000 a year
- Full-time
- Management
- Driving
- Organisational skills
- Health & wellbeing programme
Quick apply
5d
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
CX Team Member
Foot Locker —London
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
11d
Head of Accounts Payable
Safetykleen —Brentford
- £50,000 - £60,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Head of Campus Experience
Oaklands College —St Albans
- £50,404 - £55,083 a year
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
4d
Head of Customer Support
Aptitude Software —London
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Quick apply
12d
Care Coordinator
The Evewell —London
- £34,000 - £37,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Employee discount
- Bereavement leave
Quick apply
13d
Facilities & Travel Coordinator
Air Charter Service —Surbiton
- £35,000 a year
- Weekend availability
- Microsoft Powerpoint
- Hospitality
- Customer service
- Annual leave
- Gym membership
Quick apply
9d
Telesales/Marketing Agent
CITIGUARD SECURITY —Harrow
- £15,863 a year
- Part-time
- CRM software
- Sales
- Salesforce
Quick apply
11d
Strategic Delivery Lead – Operating Model Transformation & Organisation ...
BRE Group (Building Research Establishment) —Watford
- £60,000 - £80,000 a year
- Remote
- Travel
- AI
- Communication skills
- Free parking
11d
Telephone and Clinic Administrator
Ultrasound Plus Ltd —Watford
- £12.71 - £13.00 an hour
- Part-time
- Microsoft Word
- Customer service
- Administrative experience
Quick apply
Assistant Sales and Marketing Manager
Trans Britannia Properties Ltd —London
- From £40,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
5d
Customer Operations Manager
Hearst Media Services —London
- £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Employee discount
Head of Projects
Pinnacle Group —London
- £75,000 a year
- Hybrid work
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
3d
Sales Assistant
Barker Shoes Limited —London
- £12.71 an hour
- Full-time
- Customer service
- English
- Microsoft Office
- Store discount
- Employee discount
Quick apply
13d

I want to receive the latest job alerts for head of customer service in harrow, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of customer service jobs near harrow, gtl

Customer Success Manager

Cube Technology IT Services Ltd -
Harrow

Quick apply

Job details

Full-time
£35,000 - £45,000 a year
4 days ago

Benefits

Company pension
Work from home
Private medical insurance

Qualifications

Sales
Customer service
Bachelor's degree
Sales pipeline
Customer relationship management
B2B
Organisational skills
Communication skills
Time management

Full job description

Full job description

About Cube Technology

Cube Technology are a proactive and partnership driven Managed Services Provider specialising in end to end technical services and support, helping to keep our customers protected and operational 24/7, 365 days a year.

Role Overview

The role will be to grow new customers while managing and supporting an existing portfolio of customer accounts, building mutually beneficial relationships whilst developing as well as growing revenues using the Cube portfolio of services. This will involve working with the existing team to resolve issues, enabling the retention and growth of customer revenues and margins.

Location

There will be a mixture of working from our Harrow Office, home working and customer sites.

Key responsibilities will include:

Managing a portfolio of customer accounts whilst developing positive relationships and providing exceptional service
Growth and service of customer portfolio
Achievement of revenue and margin growth targets including effective pipeline and forecast management
Achievement of revenue & margin growth targets on a Monthly, Quarterly and Annual basis
Achieve appropriate targeted business mix
Identify opportunities to grow business within client base
Engage with customers with regular calls and face to face conversations
Excellent communication with other departments in the organisation in order to facilitate client requests

Skills & Experience

The successful candidate should have:

Solid communication skills including verbal, written and active listening.
Strong understanding of B2B Customer Services
Understanding of sales cycles, pipeline management.
Understanding of commercials to maintain and grow revenue in line with targets.
Building and maintaining effective long-term relationships with clients
Ability to work effectively and multitask within a busy fast paced office environment.
Customer service skills to effectively and efficiently support clients.
Manage workload effectively to meet client requirements without constant supervision.
Demonstrate ability to evaluate and balance individual workloads through effective time management, prioritisation, and organisational skills.
A self-starter who uses initiative to drive results independently and thrives in a fast-paced, client-focused environment.

The successful candidate must have the following experience:

1-5 years’ experience within B2B Management roles
or
3-7 years’ of relevant Technical Customer Services experience working for an MSP partner

Location

This role will require some UK based travel to visit client locations. Additionally, the role will be a mixture of periodically working from our head office in Harrow and remote working.

Benefits

Air-conditioned offices with shower facilities
Career progression with personal development plans
Funded training opportunities
Company pension

Job Type: Full-time

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company pension
Private medical insurance
Work from home

Application question(s):

Have you got right to work in the UK - full time?
Have you worked in IT Industry as a Customer Success Manager before?

Education:

Bachelor's (preferred)

Experience:

Customer relationship management: 5 years (required)

Location:

Harrow HA1 4HX (preferred)

Willingness to travel:

25% (preferred)

Work Location: Hybrid remote in Harrow HA1 4HX

Quick apply

Refine Your Search

head of customer service jobs in harrow, gtl

Customer Success Manager

Head of Customer Operations

Head of Customer Experience

Service Colleague

Head Of Customer Experience

Head of Fleet

Head of Customer Value

CX Team Member

Head of Accounts Payable

Head of Campus Experience

Head of Customer Support

Care Coordinator

Facilities & Travel Coordinator

Telesales/Marketing Agent

Strategic Delivery Lead – Operating Model Transformation & Organisation ...

Telephone and Clinic Administrator

Assistant Sales and Marketing Manager

Customer Operations Manager

Head of Projects

Sales Assistant

I want to receive the latest job alerts for head of customer service in harrow, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected