Customer experience manager Work, Jobs in Harwell, Oxf (with Salaries)

Customer Experience Manager
Berkley Care Group —Oxford
- £16.82 an hour
- Full-time
- Business development
- Organisational skills
- Budgeting
- Employee assistance programme
- Employee discount
Area Care Manager
Helping Hands —Oxford
- £60,000 - £80,000 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Casual Venue Assistant
SouthOxfordshireAndVale —Didcot
- Weekend availability
- Bar
- Cash handling
- Café
- Flexible schedule
Quick apply
9d
Community Centres and Partnerships Assistant Manager
Oxford City Council —Oxford
- £48,888 a year
- Full-time
- Team management
6d
Senior HR Advisor
Gap HR Services Ltd —Goring
- £40,000 - £55,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Human resources
- Free parking
- Work from home
Quick apply
Operations Manager - Didcot
Eurest —Didcot
- Up to £45,000 a year
- Weekend availability
- Presentation skills
- Continuous improvement
- Contracts
Program Manager - UK
MDA Space —Didcot
- Hybrid work
- Engineering
- Business development
- Bachelor's degree
- Employee assistance programme
- Life insurance
Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
Marina Coordinator
Wasing —Reading
- £27,000 - £30,000 a year
- Weekend availability
- Front desk
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Casework Support Administrator
Cellmark Forensic Services —Abingdon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
9d
Property Operations Manager
SouthOxfordshireAndVale —Abingdon
- £76,915 - £83,490 a year
- Team management
- Contracts
- Flexible schedule
Quick apply
School Business Manager
St Edward's Prep —Reading
- Up to £50,000 a year
- Full-time
- Hybrid work
- Customer service
- Team management
- Human resources
- Health & wellbeing programme
- Employee discount
Quick apply
6d
Cafe Manager - Didcot
Eurest —Didcot
- Up to £32,000 a year
- Full-time
- Hospitality
- Customer service
- Restaurant management
Sales Colleague
Currys —Didcot
- £12.71 - £13.01 an hour
- Part-time
- Retail sales
- Annual leave
- Employee discount
Alternative Provision Administration Coordinator
Swindon Tuition Centre —Swindon
- £26,600 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Work from home
Quick apply
9d
Internal Sales & Business Development Manager
QTech Global Ltd —Steventon
- £28,000 - £38,000 a year
- Full-time
- CRM software
- Business development
- Travel
- Annual leave
Quick apply
Conference and Events Manager
St Edmund Hall —Oxford
- £48,407 - £57,763 a year
- Full-time
- Business development
- Communication skills
- Annual leave
- Employee assistance programme
14d
Senior Customer Relationship Administrator
Crowcon Detection Instruments Limited —Abingdon
- Hybrid work
- CRM software
- Continuous improvement
- Training & development
- Free parking
- Employee assistance programme
Quick apply
Ticketing Assistant - Box Office
University of Oxford —Oxford
- £14.06 - £14.21 an hour
- Microsoft Word
- Computer literacy
- University
- Annual leave

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customer experience manager jobs near harwell, oxf

Customer Experience Manager

Berkley Care Group -
Oxford

Apply Now

Job details

Full-time
£16.82 an hour

Benefits

Cycle to work scheme
Employee assistance programme
Employee discount
Sick pay

Qualifications

Business development
Partnership building
Organisational skills
Budgeting
Events management
Leadership
Team motivation leadership
Communication skills
Time management

Full job description

About the Position:

£16.82 per hour, paid breaks plus lots of great benefits!

Find your place and make a difference as a Customer Experience Manager at Berkley Care

At Berkley, our mission is Care Reimagined. As Customer Experience Manager, you will play a pivotal role in supporting the Deputy and General Manager to shape experiences that enable residents to live with comfort, joy and dignity, whilst ensuring the home remains commercially strong, and respected in the local community.

A Top Employer 2026

For the third year running, Berkley Care is the only UK luxury care home provider to be recognised in this year’s Top Employer Awards for going above and beyond when it comes to employee well-being and development. This award is given in recognition of the group’s commitment to creating a nurturing, inclusive and supportive work environment, where the culture is warm and encouraging.

Main Responsibilities

To lead all occupancy-related activities and community partnership working in our local area
To ensure the environment is consistently presented and maintained to a high standard, supporting teams to deliver best-in-class experiences and to ensure that the Berkley Brand promise is visible from the moment someone enters the car park to all aspects of the home
Develop and deliver a local marketing and engagement plan, building meaningful relationships with community partners, healthcare professionals, local businesses, community groups and commissioners.
Oversee and lead the home events team to ensure meaningful and personalised events and activities are provided to residents
To attend resident and relative meetings, regularly engaging with residents and loved ones to seek feedback and continually improve our offering and resident and loved one experience

What we are looking for:

An individual who is kind, compassionate and treats others with respect
Outstanding people skills with the ability to engage with a variety of people, eg residents, their families, the home team and the local community
Strong leadership skills with the experience to motivate, develop and delegate to others
Strong commercial, business development and sales experience
Creativity, innovation with experience of event marketing and social media
Patience with the ability to empower and support residents with activity choices and desired experiences
The ability to manage special events and celebrations, including those to promote the home
Planning and budgeting with an excellent attention to detail and solutions-focussed
Excellent communication, organisational and time management skills with the ability to remain calm under pressure

What can you expect from us:

Free meals and drinks whilst at work
Monetary rewards for long service
Enhanced Maternity and Paternity Pay
Industry leading Company Sick Pay (for critical illness and clinically necessary surgery)
Access to a raft of benefits and discounts in hundreds of online and high street locations, plus a Blue Light Card
Cycle to Work Scheme
On-Demand Pay
Employee Assistance Programme plus a 24/7 GP Helpline
A luxury working environment
Excellent learning, development and training opportunities

Our recruitment process:

So, if you want a rewarding role as an Customer Experience Manager in an environment where you’ll be valued for the person you are and where you’ll be appreciated and respected for what you can bring to the role, apply today. There is a two-stage interview process, one of which is a face-to-face in-person interview with the General Manager.

Equality, Diversity and Inclusion (EDI)

At Berkley Care Group, we are committed to providing EDI at all levels in our company. We recognise that employing people who have diverse talents, experiences and perspectives not only contributes to our success but also allows us to have a more exciting, innovative and creative workforce. Therefore, we are committed to creating an inclusive workplace that respects and values all individuals, including those who are Neurodiverse.

#INDHP

Apply Now

Refine Your Search

customer experience manager jobs in harwell, oxf

Customer Experience Manager

Area Care Manager

Casual Venue Assistant

Community Centres and Partnerships Assistant Manager

Senior HR Advisor

Operations Manager - Didcot

Program Manager - UK

Senior Customer Experience Manager

Marina Coordinator

Customer Service Advisor

Casework Support Administrator

Property Operations Manager

School Business Manager

Cafe Manager - Didcot

Sales Colleague

Alternative Provision Administration Coordinator

Internal Sales & Business Development Manager

Conference and Events Manager

Senior Customer Relationship Administrator

Ticketing Assistant - Box Office

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