Systems consultant Work, Jobs in Hayes, Gtl (with Salaries)

Universal Banker
HSBC Global Services Limited —Hayes
- From £27,200 a year
- Full-time
- Communication skills
- Banking
- Employee discount
10d
Field Sales Consultant - Uxbridge/Harrow/Hounslow (Auto Industry)
Wurth UK Ltd —Uxbridge
- £24,000 - £34,300 a year
- Monday to Friday
- Customer service
- Business development
- Communication skills
Quick apply
Client Support Coordinator
SilverDoor Ltd —Chiswick
- Up to £28,000 a year
- Full-time
- In-person
- Communication skills
- Hotel experience
Quick apply
2d
Graduate Business Analyst | London
eaChange —London
- £30,000 a year
- Bachelor's degree
- Communication skills
5d
Clinical Trials Coordinator - London
Re:Cognition Health —London
- £34,000 - £38,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Business development
- Annual leave
- Employee assistance programme
Quick apply
9d
Project Coordinator
Osprey Charging Network —London
- £28,000 - £32,000 a year
- Hybrid work
- Salesforce
- Engineering
- Microsoft Office
- Annual leave
Quick apply
13d
QA Executive
Crescent Pharma —Park Royal
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Quality control
- Free parking
- Life insurance
Quick apply
9d
On-Site Client Account Executive
Matrix —London
- £29,500 - £30,680 a year
- Full-time
- Hybrid work
- CRM software
- Recruiting
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Senior Professional Services Consultant (LIMS)
Clinisys —Woking
- £42,641 - £107,302 a year
- Remote
- Databases
- Travel
- AI
Office Manager & Project Administrator
Scotch Partners —Farringdon
- From £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Administrative experience
- Sick pay
Quick apply
Customer Service Consultant
HSBC Global Services Limited —Wembley
- From £27,200 a year
- Full-time
- Communication skills
- Banking
5d
Reservations & Administration Consultant (Canterbury Travel)
Brooklyn Travel —Northwood
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount
Quick apply
London Junior IT Consultant (1-Year Contract)
Gadgets Lab Ltd —London
- £32,000 - £40,000 a year
- 8 hour shift
- In-person
- Communication skills
Quick apply
12d
Graduate AI Engineer
Fifty One Degrees —London
- £40,000 a year
- Full-time
- Hybrid work
- Software development
- AI
- Python
Quick apply
Call Handler/ Administrator
CRGH —London
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Annual leave
- Employee discount
Quick apply
11d
International Project Manager (Remote)
RainFocus —London
- Weekend availability
- PMP
- Presentation skills
- Travel
- Annual leave
Quick apply
Patient Administration
Circle Health Group —Northwood
- £24,947.11 a year
- Full-time
- Hospital
- Computer literacy
- Administrative experience
- Employee discount
- Life insurance
2d
Executive Assistant – 12 Months fixed Term
Circle Health Group —Brentford
- Up to £36,000 a year
- Part-time
- Microsoft Outlook
- Databases
- Administrative experience
- Employee discount
- Life insurance
Design Administrator
Rosa Architectural Design Ltd. —London
- £29,000 - £33,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
Quick apply
14d
Change Consultant
Hitachi Solutions —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Human resources
Quick apply

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Universal Banker

HSBC Global Services Limited -
Hayes

Apply Now

Job details

Full-time
From £27,200 a year
10 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Client engagement
Customer support
Customer interaction
Communication skills
Banking

Full job description

What you'll do

As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Applications are open to UK Residents over the age of 18 currently with the valid right to work in the UK for a minimum of 14 months, we are unable to offer sponsorship for this role. This is a full-time position that requires you to work 35 hours per week. Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application.

There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £27,200 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].

Apply Now

Refine Your Search

systems consultant jobs in hayes, gtl

Universal Banker

Field Sales Consultant - Uxbridge/Harrow/Hounslow (Auto Industry)

Client Support Coordinator

Graduate Business Analyst | London

Clinical Trials Coordinator - London

Project Coordinator

QA Executive

On-Site Client Account Executive

Senior Professional Services Consultant (LIMS)

Office Manager & Project Administrator

Customer Service Consultant

Reservations & Administration Consultant (Canterbury Travel)

London Junior IT Consultant (1-Year Contract)

Graduate AI Engineer

Call Handler/ Administrator

International Project Manager (Remote)

Patient Administration

Executive Assistant – 12 Months fixed Term

Design Administrator

Change Consultant

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