Connections coordinator Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Communication skills
- Time management
- Annual leave
Quick apply
8d
Activities and Wellbeing Lead
Westgate Healthcare —Hemel Hempstead
- £13.00 - £13.50 an hour
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Employee discount
- Referral programme
Quick apply
6d
Facilities Coordinator
NAB-Jones Lang LaSalle Services —Harpenden
- Weekend availability
- English
- In-person
- Communication skills
Quick apply
Office & People Coordinator
Fairtrade Foundation —London
- £31,834 a year
- Full-time
- Supervising experience
- Human resources
- Organisational skills
- Sick pay
Quick apply
1d
Training and Events Coordinator
The Knowledge Exchange Group —London
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
- Work from home
- Sick pay
Quick apply
13h
Learning & Development Coordinator
Housing Solutions —Maidenhead
- £31,826 a year
- Full-time
- Microsoft Outlook
- Customer service
- Databases
- Annual leave
11h
Project Coordinator
Osprey Charging Network —London
- £28,000 - £32,000 a year
- Hybrid work
- Salesforce
- Engineering
- Microsoft Office
- Annual leave
Quick apply
10d
Senior Project Coordinator/Manager (Utility /Electrical)
SOS Synergy —Borehamwood
- £35,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Health & wellbeing programme
Quick apply
13d
Activities Coordinator
Hamberley Care Homes —Reading
- £31,000 a year
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Annual leave
Marketing Coordinator
Product Marketing Alliance —London
- £26,500 - £30,000 a year
- Full-time
- Remote
- Analytics
- Annual leave
- Work from home
Performance Marketing Coordinator EMEA
Belkin —Hemel Hempstead
- Full-time
- Hybrid work
- Travel
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Wellbeing and Activities Coordinator
CHD Living —Chertsey
- £13.00 - £13.50 an hour
- Full-time
- English
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
10d
Events Project Coordinator
Freeman Company —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Travel
- Annual leave
Business Support Coordinator
London Business School —London
- Hybrid work
- Databases
- Communication skills
- School
- Annual leave
- Gym membership
13d
Administrator
JSM Group —Potters Bar
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
Project Coordinator
Pinewood Group —Iver
- £3.20 an hour
- Full-time
- Construction experience
- Communication skills
- Time management
- Annual leave
- Employee discount
2d
Personal Assistant and Community Relations Executive 12 month FTC
Columbia Threadneedle Investments —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Work from home
2h
Business Support & Operations Coordinator
Iconic Hotels & Resorts —West London
- £30,000 - £45,000 a year
- Full-time
- Microsoft Outlook
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Junior Content Creator UK - Barebells I Vitamin Well I NOCCO
Vitamin Well Group —London
- English
Volunteer Coordinator
Choice in Hackney —London
- £10,067 a year
- Part-time
- Hybrid work
- Social media management
- Supervising experience
- Leadership
- Free parking
- Work from home
Quick apply
13d

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connections coordinator jobs near hemel hempstead, hrt

Helpdesk Co-Ordinator

InPost UK -
Hemel Hempstead

Quick apply

Job details

Permanent
8 days ago

Benefits

Annual leave
Paid volunteer time

Qualifications

Jira
Incident queue management
CCTV
Ticket management
Internal department liaison
Customer support
Communication skills
Time management
Help desk

Full job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for a Helpdesk Co-Ordinator to join our Network Health team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

As a Help Desk Coordinator at InPost, you will raise and update tickets, prioritise issues and assist with queries from other departments to keep on top of locker maintenance requests. As part of a small, close knit team you will play an important role in helping us to reduce locker downtime to keep our customers delighted and parcels moving.

What you’ll be doing:

Manage tickets by raising, updating, prioritising, and escalating within SLA lead times, and ensure accurate updates in the ticketing system
Direct tickets to the appropriate departments efficiently & discuss potential fix outcomes with teams
Act as the primary contact for reported faults affecting our locker network
Build and maintain strong relationships with maintenance engineers and internal teams
Prepare and send out daily reports, including managing the planned downtime list
Promptly and effectively respond to queries from other departments and manage expectations
Verify issues by checking CCTV when necessary
Continuously update documentation throughout the day
Audit newly added lockers to the network for compliance and performance
Monitor and ensure the capacity of lockers to meet customer demands

️ Please note, this is not a call centre or IT support role. You'll predominantly be responding to queries and allocating works via email and our ticketing software.

What we need from you:

Highly organised and process oriented
Proven ability to manage multiple priorities
Brilliant customer service skills and approach to issue resolution
Excellent written and verbal communication
Effective time management with high attention to detail
Great critical thinking and problem-solving skills
Ability to express initiative and take ownership of tasks

Experience using a ticketing system (e.g. JIRA, EAM, ServiceNow) to log, manage and allocate issues will be highly advantageous.

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

Perks of the job!:

We love to reward our people for the great work they do:

Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
More time for you to relax, explore, and enjoy life.

AXA Health Care
Stay healthy and happy with our top-notch health coverage.

Work from Anywhere – 4 Weeks per year
Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.

Enhanced Parental Leave
We support you during those precious family moments.

Rail Loan

Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year.

Volunteering Days
Take a paid day to make a difference in your community

Hybrid Working (Role suitability dependent)
We innovate, collaborate and optimise by coming together 3 days per week in the office

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.

Quick apply

Refine Your Search

connections coordinator jobs in hemel hempstead, hrt

Helpdesk Co-Ordinator

Activities and Wellbeing Lead

Facilities Coordinator

Office & People Coordinator

Training and Events Coordinator

Learning & Development Coordinator

Project Coordinator

Senior Project Coordinator/Manager (Utility /Electrical)

Activities Coordinator

Marketing Coordinator

Performance Marketing Coordinator EMEA

Wellbeing and Activities Coordinator

Events Project Coordinator

Business Support Coordinator

Administrator

Project Coordinator

Personal Assistant and Community Relations Executive 12 month FTC

Business Support & Operations Coordinator

Junior Content Creator UK - Barebells I Vitamin Well I NOCCO

Volunteer Coordinator

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