Business support Work, Jobs in Hemingstone, Sfk (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
4d
Commercial Administrator
C&L Construction Ltd —Hemingstone
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
4d
Business Systems Administrator
Group Retreats —Ipswich
- From £25,000 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Travel
- Free parking
- Employee discount
Quick apply
10d
Training and Compliance Officer
Douglas Steers & Company —Colchester
- £70,000 a year
- Full-time
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
Business Support Manager
Ipswich Borough Council —Ipswich
- £42,839 - £45,091 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Project management
- Employee assistance programme
- Sick pay
10d
Accounts Assistant
Deeks and King Accountants —Ipswich
- £13.50 - £14.00 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Assistant Accountant
Sureserve —Stowmarket
- £30,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Customs Clearance Coordinator
Simarco —Ipswich
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Listing Officer
HM Courts & Tribunal Service —Ipswich
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Travel
- Annual leave
- Employee discount
9d
Trainee Parts Sales Representative
Chassis Cab Ltd —Ipswich
- £25,000 - £27,000 a year
- Bilingual
- Microsoft Excel
- Sales
- Free parking
- Store discount
Quick apply
Field Service Technician, Respiratory Protection. Ipswich / East Anglia
Anchor Safety LLP —Great Blakenham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Programmable logic controllers
- Continuous improvement
Quick apply
9d
People and Culture Officer
St Helena Hospice —Colchester
- £33,000 - £35,000 a year
- Full-time
- Human resources
- Hospice
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Office Junior - Transport
Eagle Freight Terminal LTD —Ipswich
- £18,200 - £27,000 a year
- Full-time
- Microsoft Word
- No experience needed
- Accounting
Quick apply
Business Support Specialist – Cargo & Specie
WTW —Ipswich
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Pharmacy Colleague
ASDA —Ipswich
- £13.10 an hour
- Part-time
- Computer skills
- Annual leave
- Employee assistance programme
Listing Officer
HM Courts and Tribunals Service —Whitton
- £29,303 - £31,061 a year
- Part-time
- Administrative experience
- Presentation skills
- Travel
- Annual leave
9d
Sales Office Assistant
Cowells Arrow Bingo —Ipswich
- £27,800 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Service Advisor - HB Commercial - Trailer Division
HB Commercial Ltd —Ipswich
- From £32,500 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
2d
Data and Returns Manager
University of Suffolk —Ipswich
- £37,694 - £42,254 a year
- Full-time
- Data analysis skills
- Analysis skills
- University
- Annual leave
- Employee assistance programme
Finance Assistant
Precision Marketing Group —Bury St. Edmunds
- £31,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Accounting
- Organisational skills
- Health & wellbeing programme
- Life insurance
Quick apply
9d

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business support jobs near hemingstone, sfk

Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
4 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

business support jobs in hemingstone, sfk

Customer Success Executive

Commercial Administrator

Business Systems Administrator

Training and Compliance Officer

Business Support Manager

Accounts Assistant

Assistant Accountant

Customs Clearance Coordinator

Listing Officer

Trainee Parts Sales Representative

Field Service Technician, Respiratory Protection. Ipswich / East Anglia

People and Culture Officer

Office Junior - Transport

Business Support Specialist – Cargo & Specie

Pharmacy Colleague

Listing Officer

Sales Office Assistant

Service Advisor - HB Commercial - Trailer Division

Data and Returns Manager

Finance Assistant

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