Customer experience leader Work, Jobs in Hessle, Ery (with Salaries)

Senior Customer Service Advisor
Barclays —Kingston upon Hull
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Team Leader- Credit Control- Bond International
Bond International —Pocklington
- £32,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
Quick apply
10d
Service Colleague (Express)
ASDA —Kingston upon Hull
- £13.10 - £15.64 an hour
- Part-time
- Employee assistance programme
- Employee discount
2d
Casual Sales Assistant
Sports Direct —Kingston upon Hull
- Part-time
- Sales
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Ward Administrator
Spire Healthcare —Kingston upon Hull
- Part-time
- Computer literacy
- Administrative experience
- Communication skills
- Annual leave
Domestic Supervisor
OCS Group —Cottingham
- £18.97 an hour
- Monday to Friday
- Supervising experience
- Leadership
- Communication skills
Quick apply
Marshal
Humber Airsoft Club —Barton-upon-Humber
- £12.50 - £15.00 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Profit sharing
Quick apply
Mid Shift Ambient Team Leader
Turner & Price Ltd —Kingston upon Hull
- £33,340 - £35,840 a year
- Full-time
- Team management
- Driving
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Management Coordinator- Pipers
PepsiCo —Brigg
- CRM software
- Sales
- Customer service
Employment Advisor
HULL COLLEGE GROUP —Kingston upon Hull
- £28,394 a year
- Full-time
- Communication skills
- Annual leave
9d
Accounts Manager
VAT Digital Limited —North Ferriby
- £33,000 - £40,000 a year
- Overtime
- Management
- English
- Microsoft Office
- Free parking
- Sick pay
Quick apply
1d
Warehouse Team Manager
ARCO Limited —Kingston upon Hull
- No weekends
- Management
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
Apprentice Sales Assistant
Savers —Cottingham
- £9.75 - £9.95 an hour
- Full-time
- Employee assistance programme
- Sick pay
8d
Butchery Academy Trainer
Cranswick Country Foods —Kingston upon Hull
- £17.13 an hour
- Overtime
- English
- Microsoft Office
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Trainee Hire Controller
Wernick Hire —Kingston upon Hull
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Sales Representative - Lubricants Yorkshire Region
NCH Europe —Kingston upon Hull
- £30,000 a year
- Full-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Assistant Shift Team Leader
BWSC —Brigg
- From £47,000 a year
- 12 hour shift
- Heavy lifting
- Maintenance
- Travel
- Free parking
- Annual leave
Quick apply
Team Leader
Farmhouse Inns - BRA_102 —Hessle
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
Bar Shift Leader
Wetherspoon Home Farm —Hessle
- Up to £13.41 an hour
- Part-time
- Hospitality
- Bar
- Management
Quick apply
10d
Team Leader
Federation of Sport —Kingston upon Hull
- £13.21 an hour
- Bilingual
- Management
- Sales
- Free parking
- Employee discount
Quick apply
1d

I want to receive the latest job alerts for customer experience leader in hessle, ery

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Senior Customer Service Advisor

Barclays -
Kingston upon Hull

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 13/07/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000112717

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

customer experience leader jobs in hessle, ery

Senior Customer Service Advisor

Team Leader- Credit Control- Bond International

Service Colleague (Express)

Casual Sales Assistant

Ward Administrator

Domestic Supervisor

Marshal

Mid Shift Ambient Team Leader

Customer Management Coordinator- Pipers

Employment Advisor

Accounts Manager

Warehouse Team Manager

Apprentice Sales Assistant

Butchery Academy Trainer

Trainee Hire Controller

Sales Representative - Lubricants Yorkshire Region

Assistant Shift Team Leader

Team Leader

Bar Shift Leader

Team Leader

I want to receive the latest job alerts for customer experience leader in hessle, ery

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected