Customer service supervisor Work, Jobs in Higham Ferrers, Nth (with Salaries)

Supervisor
Flannels —Rushden
- £31,450 a year
- Full-time
- Sales
- Merchandising
- Leadership
- Employee discount
Quick apply
Customer Service Team Leader
ACO Technologies plc —Bedford
- Call to connect
- Management
- Customer service
- ERP systems
- Annual leave
- Employee assistance programme
5d
Customer Service Assistant/Supervisor
Royal Casino Slots —Northampton
- £12.71 - £14.21 an hour
- Part-time
- Bilingual
- Microsoft Word
- Hospitality
- Paid training
Quick apply
10d
Sales Leader- UK & Ireland
Watts Industries UK —St. Neots
- CRM software
- Sales
- Engineering
Quick apply
Retail Management Graduate Programme
Decathlon UK —Rushden
- £27,000 a year
- Part-time
- Hospitality
- Customer service
- Internship
- Employee assistance programme
- Employee discount
11d
Logistics Supervisor
Mitsubishi Electric —Northampton
- £34,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
9d
Stock Office Team Leader
Lineage Logistics —Peterborough
- £36,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- IT
- Annual leave
- Employee assistance programme
Quick apply
2d
Assistant Store Manager
NEXT —Milton Keynes
- From £31,106 a year
- Full-time
- Retail management
Supervisor - Northampton - Part time
Gravity —Northampton
- £13.13 an hour
- Part-time
- Supervising experience
- Leadership
- Employee assistance programme
Sales - Supervisor
New Look —Bletchley
- Part-time
- Microsoft Word
- Communication skills
Assistant Store Manager
Hotel Chocolat —St. Neots
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
5d
Retail Supervisor
Dunelm —Kettering
- £14.76 an hour
- Management
UK Team Leader (Chain 1 & 5)
Mountain Warehouse —Biggleswade
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
10d
Aqua Park Supervisor
Meadow Bay Villages —Northampton
- £13 - £18 an hour
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Free parking
- Store discount
Quick apply
1d
Starbucks Shift Supervisor
EG Group —Park
- £13.55 an hour
- 8 hour shift
- Hospitality
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
13d
Opticians Team Leader
Boots —Biggleswade
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
Parts Supervisor - Honda
Johnsons Cars —Milton Keynes
- £28,700 a year
- Full-time
- Supervising experience
- Communication skills
- Employee discount
Quick apply
9d
Sortation Supervisor
JD.COM INTERNATIONAL UK LTD —Milton Keynes
- Night shift
- Organisational skills
- Leadership
- Communication skills
Quick apply
Shift Supervisor
Starbucks Peterbrough -Ortongate DT —Peterborough
- £12.00 - £13.20 an hour
- Part-time
- Customer service
- Food service experience
- Leadership
- Employee discount
Quick apply
Guest Service Supervisor - Food and Beverage
Hilton —Northampton
- £13.31 an hour
- Full-time
- Employee stock purchase plan
- Annual leave
6d

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Supervisor

Flannels -
Rushden

Quick apply

Job details

Full-time
£31,450 a year

Benefits

Cycle to work scheme
Discounted gym membership
Employee discount

Qualifications

Sales
Merchandising
Fashion retail
Loss prevention
Leadership
Communication skills

Full job description

Company Description

FLANNELS is one of the UK’s leading luxury retailers, specialising in contemporary men’s, women’s and kids' designer clothing, footwear and accessories. Our brand portfolio includes the likes of Gucci, Saint Laurent, Valentino, Stone Island and Moncler, and our rapid growth has seen us open stores in many of the UK’s major cities, from Liverpool and Leeds to Birmingham and Sheffield. We have over 35 stores nationwide and with a portfolio of over 200 brands, FLANNELS offers a refined selection of the season’s most inspiring and sought-after collections

An exciting opportunity has arisen for a talented Supervisor to join our Rushden Lakes store and play a key role in its continued success.

Job Description

Whether it's prepping for floor walks with some of the UK's biggest luxury brands, working with our head office teams to manage your store's stock package, or running training sessions to increase your team's product knowledge, with Frasers Group, no two days are ever the same. Reporting to the Store Manager, you will oversee a team of Sales Advisors within your store, driving commercial success and contributing to company growth.

COMMERCIAL EXPERTISE

As part of the leadership team, support in driving the commercial success of the store and drive store performance
Identify key opportunities to enhance performance in line with current trends
Support the store leadership team in the implementation of strategic plans to achieve departmental goals and objectives
Analyse data and key performance indicators to make informed commercial decisions and drive KPIs

TEAM LEADERSHIP & MANAGEMENT

Be responsible for your department and team's performance
Lead and inspire your store team, providing guidance, coaching, and support.
Work closely with your Store Management team, acting on feedback and working towards targets and deadlines
Build lasting relationships with internal and external stakeholders
Display exemplary communication and interpersonal skills, with the ability to interact effectively at all levels of the organisation

DEVELOPMENT

As part of the leadership team, support in driving the team's personal development and progression
Seek opportunities to drive your own personal development
Train coach and upskill the sales team to maximise opportunities for future progression within the business

OPERATIONAL EFFICIENCIES

Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures
Use business communication tools to drive completion of tasks and ensure your team understands all key functions
Support the store manager to drive performance in line with retail priorities to meet business objectives

CONTROLS

Support the store manager in monitoring and achieving store-level KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency.
Ensure wage controls are met on a weekly basis and any issues are resolved quickly and effectively
Demonstrate resilience to operational challenges, making effective decisions to drive solutions
Control stock movement, run accurate store audits, and implement visual standards to company guidelines

Qualifications

About You

We’re looking for a motivated and adaptable retail professional with a passion for premium fashion and delivering excellent customer experiences.

A calm and composed approach under pressure, with the ability to handle challenges and resolve issues effectively
A proactive problem-solver, able to think quickly and respond to customer and operational needs
A proud brand ambassador, representing Frasers Group with professionalism, discretion, and a polished appearance
A confident communicator, comfortable engaging with colleagues, customers, and stakeholders

Qualifications & Experience

Minimum 1+ year experience in premium or luxury fashion retail, ideally in a supervisory or management-related role
Proven ability to support, motivate, and guide team members in a fast-paced retail environment
Strong track record of achieving sales targets and delivering results
Good product knowledge, including brands, fashion trends, and materials
Understanding of retail operations, including merchandising, stock control, and loss prevention
Strong verbal and written communication skills, with the ability to build positive working relationships

Additional Information

The Rewards

Basic rate salary £31,450 per annum
28 days holiday a year, inclusive of bank holidays
20% Staff Discount across all Frasers Group Stores
50% in store uniform discount
Weekly/Monthly & Quarterly Commercial Bonuses
Commission-led bonuses across a wide range of products
Long Service awards
Discounted Gym membership
Excellent career development opportunities
Cycle to work scheme
We offer a wide range of Development Courses with National Qualifications

Quick apply

Refine Your Search

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I want to receive the latest job alerts for customer service supervisor in higham ferrers, nth

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