Administrative assistant Work, Jobs in Highbridge, Eng (with Salaries)

Office Administrator - Full Time
Wags & Whiskers Pet Hotel & Spa —Highbridge
- £12.71 an hour
- Full-time
- Google Suite
- No experience needed
- Administrative experience
- Free parking
- Employee discount
Quick apply
2d
Part Time Bookkeeper/Office Administrator
Image Painting Contractors —Weston-super-Mare
- £15 - £17 an hour
- Part-time
- Social media management
- QuickBooks
- Organisational skills
- Free parking
Quick apply
3d
Office Administrator
Holcim —Cheddar
- Overtime
- Microsoft Word
- Administrative experience
- Communication skills
- Employee discount
QA Admin Assistant
Bilfinger SE —Bridgwater
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Support Secretary/ Admin Support
Cardiff and Vale University Health Board —Llandough
- £26,813 - £27,890 a year
- Part-time
- Organisational skills
- Computer skills
8d
Administrator
Sanctuary Care —Bridgwater
- £15.03 an hour
- Nursing home
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Administrative Assistant
Sedgemoor Manor School —Sedgemoor
- £13.45 an hour
- Front desk
- Communication skills
- School
- Free parking
10d
Executive Assistant
Hodge Bank —Cardiff
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
9d
Office Administrator
Nordic Damp Proofing —Portishead
- From £26,000 a year
- Full-time
- Administrative experience
- Travel
- Accounting
- Free parking
Quick apply
6h
Admin Assistant
Oake Meadows Care Home —Taunton
- £14 an hour
- Full-time
- Nursing home
- Computer literacy
- Administrative experience
- Annual leave
Quick apply
10d
Administrative Assistant
LexisNexis Risk Solutions —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Employee assistance programme
- Employee discount
Office Administrator
South West Fire Doors —Banwell
- From £12.80 an hour
- Full-time
- Google Suite
- Customer service
- Computer literacy
- Flexible schedule
Quick apply
Administrator
Alliance Medical Ltd —Taunton
- £27,976 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Administrative Assistant
RELX —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Employee assistance programme
- Employee discount
Administrator
Abel Alarm —Taunton
- £25,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Administrator
Elysium Healthcare —Wellington
- £27,383 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Annual leave
Quick apply
Administrator
Absolute Property Management Solutions Ltd —Penarth
- £25,500 - £27,500 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Annual leave
Quick apply
8d
Admin Assistant
Snowden & Co (Cardiff) Ltd —Cardiff
- From £13 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee discount
Quick apply
Administrator
ivolve Care and Support —Cardiff
- £12.71 an hour
- Full-time
- Nursing home
- Administrative experience
- Human resources
- Employee discount
1d
Executive Assistant
Julian Hodge Bank —Cardiff
- £45,000 - £47,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
8d

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Office Administrator - Full Time

Wags & Whiskers Pet Hotel & Spa -
Highbridge

Quick apply

Job details

Permanent | Full-time
£12.71 an hour
2 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Guest check-in and check-out
Google Suite
Customer communication
Driving Licence
Client communication
Administrative support experience
No experience needed
Microsoft Office Suite
Handling customer enquiries
Administrative experience
Appointment booking and call handling
Veterinary appointment scheduling
Communication skills
Time management
Office experience

Full job description

Office Administrator – Full Time

Location: Wags & Whiskers Pet Hotel & Spa, Highbridge, Somerset, TA9 3QA

Pay: £12.71 per hour

Contract: Permanent, full time

Hours: 40 paid hours per week

Working pattern: Monday to Friday, 9:30 am–6:00 pm

Break: 30-minute unpaid break from 1:30–2:00 pm

About the Role

Wags & Whiskers Pet Hotel & Spa is a licensed dog boarding and daycare facility based at Brent Farm in Highbridge.

We are recruiting an experienced and dependable Office Administrator to manage our reception, customer communication, bookings and day-to-day administrative processes.

A central part of the position is managing customer arrivals and departures so that our Shift Leaders and animal-care team can remain focused on the dogs and the delivery of scheduled services.

This is an on-site position in a busy animal-care environment. Applicants must be comfortable working around dogs, although professional dog-handling experience is not required.

Key Responsibilities

Customer Check-Ins and Check-Outs

Prepare for scheduled customer arrivals and departures.
Welcome customers and complete boarding and daycare check-ins and check-outs.
Confirm booking details, feeding instructions, medication, emergency contacts and collection arrangements.
Check that required vaccination records and customer information have been received.
Record customer instructions accurately and communicate relevant information to the animal-care team.
Process payments and issue invoices or receipts.
Manage customer belongings, food, medication and documentation during arrival and departure.
Maintain an organised reception area and ensure customers are attended to promptly.

Bookings and Customer Communication

Answer incoming telephone calls and respond to emails professionally.
Process booking requests, amendments and cancellations.
Manage boarding, daycare and service reservations using our booking system.
Confirm arrival and collection times with customers.
Respond to routine questions and refer animal-welfare or operational concerns to the appropriate Shift Leader or manager.
Follow up on outstanding information, vaccination records, forms and payments.
Maintain clear and professional communication with customers throughout the booking process.

Administration and Records

Create and maintain accurate customer and animal records.
Record feeding instructions, medication requirements, behavioural information and special requests.
Prepare daily arrival, departure and service schedules for the operational team.
Maintain organised digital and paper records.
Assist with invoicing, payment processing and chasing outstanding balances.
Process paperwork and general business correspondence.
Order office and operational supplies when authorised.
Report booking conflicts, customer concerns, shortages or administrative issues to management.
Support the management team with general administrative duties.

Operational Coordination

Provide accurate daily handovers to Shift Leaders and animal-care staff.
Inform the operational team promptly of booking changes, early arrivals, late collections or special requirements.
Help ensure that customer-facing activity does not interrupt the animal-care team unnecessarily.
Maintain confidentiality when handling customer, employee and business information.
Follow company procedures and data-protection requirements.

Essential Requirements

Minimum of two years’ previous experience in administration, office support, reception or a comparable role.
Experience handling telephone calls, emails, records and customer enquiries.
Strong organisational and time-management skills.
Clear and professional written and verbal communication.
Confidence using email, booking systems and standard office software.
Ability to process information accurately and maintain detailed records.
Confidence handling payments, invoices and outstanding account follow-ups.
Ability to prioritise tasks and manage interruptions in a busy environment.
Professional, reliable and trustworthy approach.
Ability to work independently and use initiative.
Comfortable working around dogs of different breeds and sizes.
Full UK driving licence and reliable personal transport.
Right to work in the United Kingdom.
Reliable availability for the stated Monday-to-Friday schedule.

Desirable Experience

Previous administration or reception experience in a veterinary, animal-care, hospitality or customer-service environment.
Experience using booking or customer-management software.
Experience processing card payments, invoices and customer accounts.
Experience coordinating customer appointments, arrivals or departures.
Familiarity with Microsoft Office or Google Workspace.

Location and Travel

Applicants must be able to travel reliably to Wags & Whiskers Pet Hotel & Spa, TA9 3QA, for a 9:30 am start.

Successful applicants must either:

Already live within approximately 30 minutes of the hotel; or
Have a genuine plan to relocate within that distance before starting work.

Accommodation options can be discussed with candidates who are considering relocation.

What We Offer

Permanent full-time contract
40 paid hours per week
Fixed Monday-to-Friday working pattern
Company pension, subject to eligibility
Employee discount
Free on-site parking
Training on our booking system and operational procedures
Accommodation options can be discussed for candidates considering relocation

Application Requirements

Please ensure your application clearly states:

Your administrative or office experience
The booking, payment and office systems you have used
Your current postcode and expected journey time to TA9 3QA
Your notice period and earliest potential start date
Whether you can reliably work Monday to Friday from 9:30 am–6:00 pm

Employment references and evidence of the right to work in the United Kingdom will be requested before appointment.

Work location: In person

Pay: £12.71 per hour

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Ability to commute/relocate:

Highbridge TA9 3QA: reliably commute or plan to relocate before starting work (required)

Application question(s):

Can you reliably work Monday to Friday from 9:30 am–6:00 pm?
Excluding temporary contracts, redundancies and internal promotions, have you changed employers more than twice during the last 12 months?

Experience:

administrative, office or reception: 2 years (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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