Site lead Work, Jobs in Hillsborough, Nir (with Salaries)

Head of Customer Success
Yellowcom —Belfast
- £60,000 - £100,000 a year
- Full-time
- Hybrid work
- Driving
- IT
- In-person
- Free parking
- Employee discount
Quick apply
14d
BHSCT Mater Pharmacy Site Lead Band 8B
Health and Social Care Trust —Belfast
- £64,455 - £74,896 a year
- Hospital
11d
Soft Services Site Lead
ABM UK —Belfast
- £30,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
Planner - West Yorkshire
GRAHAM Group —Hillsborough
- Hybrid work
- Hospital
- Patient care
- Construction experience
Head of Lead Generation
Yellowcom Ltd —Belfast
- £45,000 - £80,000 a year
- Full-time
- CRM software
- Management
- Sales
- Free parking
- Employee discount
Quick apply
3d
Team Lead - Security and Protection Group
Ministry of Justice —Belfast
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Presentation skills
- IT
- Annual leave
- Employee discount
6d
Site Manager - Midlands
GRAHAM Group —Hillsborough
- Project management
- Leadership
- Communication skills
Site Manager - Leeds
GRAHAM Group —Hillsborough
- Project management
- Leadership
- Communication skills
Gate Person / Traffic Marshall - York
GRAHAM Group —Hillsborough
- Maintenance
- Administrative experience
- IT
Site Agent - Cumbria
GRAHAM Group —Hillsborough
- AutoCAD
- Civil engineering
- Engineering
- Annual leave
Business Process Analyst - Northern Ireland (Site based)
GRAHAM Group —Hillsborough
- Hybrid work
- Presentation skills
- Travel
- IT
- Annual leave
Labourer - York
GRAHAM Group —Hillsborough
- IT
- Construction experience
- Communication skills
Retail Manager - Game of Thrones Studio Tour
Magic Memories —Banbridge
- £28,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Crawler Crane Operator - Oxfordshire
GRAHAM Group —Hillsborough
- Mechanical knowledge
Planner - South East England
GRAHAM Group —Hillsborough
- Organisational skills
Site Engineer - Midlands
GRAHAM Group —Hillsborough
- AutoCAD
- Analysis skills
- Driving
Head of UK Ireland
Ministry of Justice —Belfast
- £50,001 - £60,001 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Fabrication Supervisor
KME-Steelworks Ltd —Lisburn
- Up to £36,500 a year
- Full-time
- English
- Assembly
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
Videographer / Photographer - Northern Ireland
GRAHAM Group —Hillsborough
- Project management
- Communication skills
- Marketing
Daycare Supervisor
Peters Patch Day Nursery —Hillsborough
- £13.70 an hour
- Full-time
- Childcare
- Working with children
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
8d

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Head of Customer Success

Yellowcom -
Belfast

Quick apply

Job details

Permanent | Full-time
£60,000 - £100,000 a year
14 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Driving
Telecommunication
IT
Business coaching
Account management
Communication skills

Full job description

About Yellowcom

Yellowcom is one of the UK's fastest-growing business technology providers, delivering Telecoms, IT, Cyber Security, Connectivity, Mobile, Web Design and AI solutions.

We're growing both organically and through acquisition, creating exciting opportunities for ambitious people who want to shape the future of the business.

We're now looking for an experienced leader to take ownership of our Account Management function across the UK and Ireland.

This isn't simply a management role.

We're looking for someone who can build a best-in-class customer success strategy that improves customer satisfaction, increases retention and grows revenue from our existing customer base.

The Role

Reporting directly to the Managing Director, you'll lead and develop our Account Management teams across Belfast, Glasgow and Dublin.

You'll be responsible for both our office-based and field-based Account Managers, ensuring every customer receives exceptional service while identifying opportunities to strengthen relationships and grow accounts.

Using data rather than instinct, you'll continually review performance, identify trends and implement new initiatives that improve customer outcomes and commercial performance.

Key ResponsibilitiesLeadership

Lead, coach and develop Account Managers across multiple locations
Create a high-performance culture with clear KPIs
Recruit and develop future talent
Conduct regular one-to-ones and performance reviews
Travel regularly between Belfast, Glasgow and Dublin

Customer Success

Increase customer satisfaction across the group
Improve customer engagement throughout the customer lifecycle
Reduce customer churn
Develop proactive account review programmes
Ensure customers maximise the value from Yellowcom's products and services

Commercial Growth

Increase average revenue and margin per customer
Identify cross-selling and upselling opportunities
Work closely with Telecoms, IT and Web sales teams
Develop customer growth strategies
Improve renewal performance

Strategy & Analytics

Build meaningful KPI dashboards
Analyse customer data and trends
Review retention, NPS, customer feedback and profitability
Present monthly performance reports and improvement plans
Drive continuous improvement through measurable actions

What We're Looking For

Essential

Experience managing Account Management or Customer Success teams
Strong leadership and coaching ability
Commercially minded
Comfortable analysing data and making strategic decisions
Experience improving customer retention
Excellent communication skills
Full UK driving licence

Desirable

MSP, Telecoms, IT or Technology experience
Experience across multiple sites
CRM reporting experience
Experience integrating acquired businesses
Knowledge of customer satisfaction metrics such as NPS or CSAT

Success Will Be Measured By

Customer Satisfaction (CSAT/NPS)
Customer Retention
Gross Revenue Retention
Net Revenue Retention
Margin Growth per Customer
Cross-sell Revenue
Account Review Completion
Team Performance
Customer Engagement

What We Offer

Competitive salary
Performance-related bonus
Company car or car allowance
Hybrid working
Career progression within a rapidly growing business
Opportunity to shape the future of one of the UK's fastest-growing technology providers
Ongoing investment in training and development

Pay: £60,000.00-£100,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

site lead jobs in hillsborough, nir

Head of Customer Success

BHSCT Mater Pharmacy Site Lead Band 8B

Soft Services Site Lead

Planner - West Yorkshire

Head of Lead Generation

Team Lead - Security and Protection Group

Site Manager - Midlands

Site Manager - Leeds

Gate Person / Traffic Marshall - York

Site Agent - Cumbria

Business Process Analyst - Northern Ireland (Site based)

Labourer - York

Retail Manager - Game of Thrones Studio Tour

Crawler Crane Operator - Oxfordshire

Planner - South East England

Site Engineer - Midlands

Head of UK Ireland

Fabrication Supervisor

Videographer / Photographer - Northern Ireland

Daycare Supervisor

I want to receive the latest job alerts for site lead in hillsborough, nir

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