Service advisor Work, Jobs in Hindhead, Sry (with Salaries)

Customer Service Advisor
Pen Underwriting —Liphook
- Customer service
- Microsoft Office
- Administrative experience
- Employee stock purchase plan
- Life insurance
Service Advisor
Porsche Retail Group —Guildford
- £36,000 a year
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Service Advisor
Richmond Motor Group —Portsmouth
- Up to £45,000 a year
- Full-time
- Customer service
- In-person
- Mechanical knowledge
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
Customer Service Advisor
Zentiva Group, a.s. —Guildford
- Full-time
- Sales
- Customer service
- ERP systems
Customer Services Advisor
Halfords —Farnham
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Customer Service & Sales Advisor
Stellantis &You —Godalming
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
2h
Showroom Host / Service Advisor
Chery Camberley —Camberley
- £33,750 a year
- Full-time
- Hospitality
- Sales
- Customer service
Quick apply
14d
Service Advisor - Harwoods Five Oaks Audi
Harwoods Group —Billingshurst
- £28,571 - £38,171 a year
- Overtime
- Customer service
- Driving
- IT
- Health & wellbeing programme
- Annual leave
Quick apply
5d
Service Advisor
Winchester Motor Group —Ash
- £28,000 - £35,000 a year
- Monday to Friday
- Customer service
- Annual leave
Quick apply
2d
Service Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
Quick apply
Customer Services Advisor
Guildford Borough Council —Guildford
- £30,804 - £33,940 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
8d
Service Advisor
west end garage —Woking
- £28,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
Quick apply
13d
Senior Customer Service Advisor
Barclays —Guildford
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
1d
Sales and Service Advisor
Mowers and More —Wokingham
- £24,784.00 - £28,478.24 a year
- Full-time
- Sales
- Customer service
- Computer skills
- Free parking
Quick apply
8d
Customer Service Advisor
Mears Group —Crawley
- Up to £28,598.37 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
Customer Service Advisor
Fittleworth —Littlehampton
- £27,007 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
8d
Service Advisor / Admin / Receptionist.
Eames Motor Repairs Ltd —Chichester
- £25,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- Front desk
- Free parking
- Profit sharing
Quick apply
14d
BMW Trainee Service Advisor
Sytner BMW Sunningdale —Sunningdale
- Weekend availability
- Customer service
- No experience needed
- Administrative experience
- Employee discount
13d
Customer Service Advisor
Peter Christian Ltd —Horsham
- From £13 an hour
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Store discount
- Employee discount
Quick apply
2d
Service Advisor- Harwoods Portsmouth Audi
Harwoods Group —Portsmouth
- £28,571 - £38,171 a year
- Overtime
- Customer service
- Driving
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
6d

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Customer Service Advisor

Pen Underwriting -
Liphook

Apply Now

Job details

Benefits

Employee stock purchase plan
Season ticket loan
Company pension
Discounted gym membership
Private medical insurance
Paid volunteer time
Life insurance

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

Introduction

At Pen, we don’t just underwrite risk, we unlock possibility. We’re a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, we’re transforming what it means to be an MGA in today’s insurance landscape. Whether you’re shaping new products, solving complex problems, or collaborating across teams, your ideas and initiative will help deliver smarter solutions for our clients—and move the industry forward. Here, agility meets stability. Creativity meets execution. And your career meets real opportunity. At Pen, we champion innovation, value accountability, and thrive on building something better together. If you’re looking to join a team that’s rewriting the future of underwriting, we’d love to hear from you.

Overview

Pen Underwriting is looking for a Customer Service Advisor to join their team based in Liphook.

This is a great opportunity for someone with strong customer service and administrative skills who enjoys building relationships, solving problems and delivering excellent service. Whether you have previous insurance experience or are looking to transfer your skills from another customer focused environment, we would love to hear from you.

Working as part of a supportive team, you will act as a key point of contact for brokers, helping to manage enquiries, maintain accurate records and support the smooth day to day running of the business. This is a varied role that would suit someone who is organised, proactive and enjoys working in a fast paced environment.

How you'll make an impact

Handle inbound and outbound calls, providing a professional and friendly service.
Act as a key point of contact for brokers, responding to enquiries by phone and email.
Manage team mailboxes and ensure tasks are completed within agreed timescales.
Update internal systems with accurate customer, policy and communication records.
Run reports and follow up on outstanding information and policy requirements.
Process claims cover requests and support policy trading activities in line with company procedures.
Work closely with colleagues across the business to resolve account and policy related queries.
Escalate more complex issues to underwriters where required.
Ensure all work is completed in line with regulatory, compliance and quality standards.
Contribute to delivering an excellent customer experience and maintaining strong broker relationships.

About You

Proven experience in a customer service or call-handling role, ideally within a fast-paced environment.
Excellent verbal and written communication skills, with the ability to handle challenging conversations confidently.
Strong organisational skills and the ability to manage multiple tasks and priorities effectively.
Proficiency in Microsoft Office applications and the ability to quickly learn internal systems.
High attention to detail and a proactive, problem-solving mindset.
Resilience and confidence in managing high call volumes and meeting targets or deadlines.
Professional, approachable, and aligned with the organisation's values and operating principles.
Self-motivated with the ability to work independently, taking ownership and accountability for workloads.
A positive and enthusiastic attitude, with the ability to adapt and thrive in a fast-paced, evolving team environment.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
Defined contribution pension scheme, which Gallagher will also contribute to
Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
Income protection, we’ll cover up to 50% of your annual income, with options to top up
Health cash plan or Private medical insurance

Other benefits include:

Three fully paid volunteering days per year
Employee Stock Purchase plan, offering company shares at a discount
Share incentive plan, HMRC approved, tax effective, stock purchase plan
Critical illness cover
Discounted gym membership, with over 3,000 gyms nationally
Season ticket loan
Access to a discounted voucher portal to save money on your weekly shop or next big purchase
Emergency back-up family care
And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Apply Now

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