Technology infrastructure administrators & architects Work, Jobs in Hitchin, Hrt (with Salaries)

Pyramid Support & Systems Officer
The Housing Network —Luton
- £38,000 - £50,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- System design
- Travel
- Referral programme
Quick apply
5d
Technical Publications Application Support | Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Continuous improvement
- Travel
IT Technician
Interpham Consulting —Luton
- Full-time
- Azure
- Windows
- School
Website Operations Manager
Sanders + Jay Ltd —Royston
- £26,000 - £40,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
Senior HR Officer - Systems
Hertfordshire County Council —Stevenage
- £44,253 - £48,738 a year
- Hybrid work
- English
- Analysis skills
- Continuous improvement
Digital Applications Officer
St Albans City & District Council —St Albans
- £38,949 - £42,500 a year
- Full-time
- English
- Communication skills
- Annual leave
L2/L3-Support Engineer|Aerospace & Defense Engineering COTS Packages| UK
Infosys —Stevenage
- Analysis skills
- Continuous improvement
- Travel
Middleware Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- APIs
Support Engineer| Jira & Confluence| UK
Infosys —Stevenage
- Maintenance
- Analysis skills
- Continuous improvement
Microsoft Dynamics 365 Consultant / Developer
Softwerx —Cambridge
- £65,000 - £80,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Analysis skills
- Organisational skills
- Employee discount
- Gym membership
Senior Salesforce & Business Systems Administrator (EMEA)
Setna iO —Leighton Buzzard
- £80,000 - £95,000 a year
- Full-time
- Salesforce
- Communication skills
- Health & wellbeing programme
- Employee assistance programme
Quick apply
3d
IT Workplace Specialist
Mettler Toledo —Royston
- Travel
- SharePoint
- Communication skills
- Annual leave
Digital & IT Technical Specialist
Parker Hannifin Corporation —Hemel Hempstead
- Full-time
- Hybrid work
- JavaScript
- Communication skills
IT Operations & Project Coordinator
SMC Corporation (UK) Ltd —Milton Keynes
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- SharePoint
- Employee discount
Quick apply
Cloud Solutions Architect (AWS Infrastructure) UK remote
Genedata —Amersham
- Full-time
- Remote
- AWS
Learning Platform Coordinator (FTC)
Dominos —Milton Keynes
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
Solution Architect
M Group —Stevenage
- Analysis skills
- Organisational skills
- Business
- Annual leave
- Employee assistance programme
Scientific Computing Officer | Structural Studies | Scientific Computing | LMB 2765
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Doctoral degree
- Master's degree
- Organisational skills
10d
SAP Technical Architect
MBDA —Stevenage
- £70,000 a year
- Hybrid work
- Travel
- Communication skills
- Free parking
2d
People Systems Analyst
David Lloyd Clubs —Hatfield
- £40,000 - £45,000 a year
- Analysis skills
- Continuous improvement
- Employee discount

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technology infrastructure administrators & architects jobs near hitchin, hrt

Pyramid Support & Systems Officer

The Housing Network -
Luton

Quick apply

Job details

Full-time
£38,000 - £50,000 a year
5 days ago

Benefits

Casual dress
Cycle to work scheme
Free flu jabs
Company pension
Referral programme
On-site parking

Qualifications

Social housing experience
Technical troubleshooting
Desktop support
Power BI
System administration
Data quality analysis
Stakeholder liaison
System architecture
Data analysis skills
System design
System testing
Systems engineering
Technical writing
Software testing
IT
Application support
Communication skills

Full job description

Pyramid Support & Systems Officer

Location: Luton

Hybrid Working - Full Time Monday to Friday 9:00AM - 5:30PM, May involve occasional travel to other sites.

Salary - £38,000 - £50,000 per annum depending on experience

Role Overview – What is it?

To provide day-to-day support for the Omniledger Pyramid Housing Management System
and its users across THN. The postholder will act as a key operational support resource,
helping resolve user queries, maintain data quality, undertake testing activities, and assist
with system-related projects. The role will work closely with the Systems & IT Lead, who
retains overall ownership, governance, strategic development, and continuous improvement
responsibility for Pyramid.

Main Duties:

Provide first and second-line support to Pyramid users across the business.

Investigate and resolve routine system and data queries.
Assist users with processes, navigation, and best practice use of Pyramid.
Support data cleansing, validation, and data quality improvement activities.
Assist with user acceptance testing (UAT) for system changes, upgrades, and
enhancements.
Liaise with Omniledger support regarding incidents, defects, and service

requests.

Produce and maintain user guides, procedures, and process documentation.
Assist with report validation and data analysis activities.
Support system administration tasks as delegated.
Help identify system issues, trends, and opportunities for improvement.
Provide administrative support for change requests and configuration

activities.relating to Pyramid and associated business systems.

Assist the Systems & IT Lead with project delivery and operational priorities

Criteria

Essential:

Previous hands-on experience using the Omniledger Pyramid Housing
Management System in an operational capacity.
Experience working within social housing, supported housing, homelessness,

or a related sector.

Strong understanding of housing management processes and data.
Experience dealing with user queries and providing system support.
Good analytical and problem-solving skills.
Strong attention to detail and data accuracy.
Strong communication and stakeholder engagement skills.
Desirable:
Experience working with the TrueContext mobile working platform.
Experience supporting integrations between business systems.
Experience working with reporting tools such as Power BI.
Knowledge of system testing and change control processes.
General IT support experience, including device setup and deployment,
troubleshooting hardware and peripheral issues, workstation installations,basic network connectivity checks, and assisting users with common technology related issues.
Personal Attributes:
Customer-focused and approachable.
Organised and able to manage multiple priorities.
Able to work independently while supporting a wider team.
Proactive with a continuous improvement mindset.
Strong attention to detail and commitment to data accuracy.
Willingness to learn and develop knowledge of THN systems and processes.

Join us as a Pyramid Support & Systems Officer to leverage your technical expertise in a fast-paced environment where innovation drives success!

Pay: £38,000.00-£50,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Free flu jabs
On-site parking
Referral programme

Experience:

First or Second Line IT Support: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Luton (Bedfordshire, East of England Region)

Quick apply

Refine Your Search

technology infrastructure administrators & architects jobs in hitchin, hrt

Pyramid Support & Systems Officer

Technical Publications Application Support | Stevenage, UK

IT Technician

Website Operations Manager

Senior HR Officer - Systems

Digital Applications Officer

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Support Engineer| Jira & Confluence| UK

Microsoft Dynamics 365 Consultant / Developer

Senior Salesforce & Business Systems Administrator (EMEA)

IT Workplace Specialist

Digital & IT Technical Specialist

IT Operations & Project Coordinator

Cloud Solutions Architect (AWS Infrastructure) UK remote

Learning Platform Coordinator (FTC)

Solution Architect

Scientific Computing Officer | Structural Studies | Scientific Computing | LMB 2765

SAP Technical Architect

People Systems Analyst

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