Guest service agent Work, Jobs in Hounslow, England (with Salaries)

Reservations Agent (M/F/X)
IBIS BUDGET —Hounslow
- Part-time
- Hotel
- Organisational skills
- Restaurant
- Employee discount
Quick apply
Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
16h
Guest Service Agent
The Laslett Hotel —London
- Full-time
- English
- Hotel
- Front desk
- Store discount
- Health & wellbeing programme
Quick apply
5d
Night Guest Services Agent
Maybourne —South West London
- Full-time
- Hotel
- Front desk
- Guest services
- Employee discount
- Referral programme
Quick apply
Reservations Agent
Marlin —London
- From £12.71 an hour
- Full-time
- Hospitality
- English
- In-person
- Annual leave
- Referral programme
Quick apply
4d
Guest Services Agent
Maybourne —South West London
- Full-time
- Hotel
- Café
- Communication skills
- Employee discount
- Referral programme
Quick apply
Front Desk Agent
Still Life Global —London
- £26,000 a year
- Weekend availability
- Hospitality
- Computer literacy
- Front desk
Quick apply
2d
CONFERENCE BOOKING AGENT
RESERVATIONS 2000 LTD —Hampton
- £21,157.50 - £25,000.00 a year
- Full-time
- No experience needed
- Organisational skills
- In-person
Quick apply
Central Reservations Agent
Heartwood Collection —Teddington
- Up to £29,000 a year
- Weekend availability
- Remote
- Guest services
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Reservations Agent
Number Sixteen - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Customer service
- Hotel
- Language training provided
- Employee discount
Quick apply
Casual Guest Service Agent
Hilton —Cobham
- £12.84 an hour
- Part-time
- Hotel
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hotel
- Restaurant
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Box Office Sales Executive
The Lost Estate —London
- £26,000 - £30,000 a year
- Part-time
- Hybrid work
- Management
- Computer literacy
- English
- Annual leave
- Work from home
Quick apply
15h
Reservations Agent
Charlotte Street Hotel - Reservations —London
- £15.50 - £17.00 an hour
- Full-time
- Bar
- Hotel
- Language training provided
- Employee discount
Quick apply
6d
Day or Night Guest Service Agent
Zedwell —London
- £23,437 a year
- Full-time
- Hotel
- Front desk
- Guest services
Quick apply
14h
Night Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Guest Service Agent
St.Giles- Reception —London
- £26,440 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
12d
Guest Service Agent
Hotel Indigo - Reception —London
- £26,437 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Booking Services Agent
Guild Hotel Marble Arch —London
- £28,000 a year
- Full-time
- Customer service
- Hotel
- Guest services
- Employee discount
- Referral programme
Quick apply
Guest Service Agent
The Bloomsbury —London
- £27,500 a year
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply

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Reservations Agent (M/F/X)

IBIS BUDGET -
Hounslow

Quick apply

Job details

Part-time

Benefits

Employee discount

Qualifications

Organisational skills

Full job description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

Job Description

As a Reservations Agent, you’ll be responsible for managing all aspects of individual and group bookings (7 rooms or more) with or without catering, including handling enquiries, confirming reservations, managing payments, tracking changes, and ensuring all arrangements are clearly communicated across departments.

You’ll use systems like Opera Cloud and ResaWeb to maintain accurate records and provide reports. Excellent customer service, clear communication, attention to detail, and teamwork are essential. You'll also support other departments and help ensure guests enjoy a seamless experience.

Qualifications

At least 2 years’ experience in reservations or customer service, preferably in hotels
Proficiency with ResaWeb and Opera Cloud, as well as comprehensive knowledge of reservation procedures
Understanding of group bookings procedures and expectations
Dazzling customer service and smooth communication abilities, both written and spoken
Must speak and write fluent English with professional business correspondence skills
Tech-savvy with Office365 and always on the lookout for technological tools that can simplify and enhance performance
Exceptional organisational skills and attention to detail
Sharp problem-solving skills and the ability to stay cool under pressure
Flexibility to work mornings, lates, weekends and holidays as needed
Minimum of a high school or vocational diploma (a degree in hospitality or tourism is a plus)
A solid grasp of the travel industry and hotel operations
Stellar multitasking abilities and numerical skills
A keen hunger for knowledge that benefits both personal growth and work excellence

Additional Information

Our mission at the Ibis Budget London Heathrow Central is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling - whatever brings you here, we have something for you!

As part of our team you can have:

Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
Discounted hotel rates all over the world in Accor Hotels
Continuously learn and develop yourself with our Accor Academy
Support your wellbeing in your professional and personal lives
Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
Participate actively in initiatives to build a more inclusive and sustainable world
And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

A little more information:

We are committed to giving our talents the skills and support required to deliver excellent service, and most importantly, to grow in their careers. No matter your specialty or culinary background, we offer great training to improve your skills.

Our hotel offers 307 rooms, and Bar and Restaurant facilities available 24/7.

To ensure you can best welcome and care for our guests you will need to be fluent in English.

Understanding things from our guest’s perspective is key, so while you are settling into your new role we will arrange a one-night stay for you to experience this first hand.

If you feel you are the right candidate for the role, please click ‘apply’ now! We’d love to hear from you!

One more thing…

By working at the Ibis Budget London Heathrow Central you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

Quick apply

Refine Your Search

guest service agent jobs in hounslow, england

Reservations Agent (M/F/X)

Guest Service Agent

Guest Service Agent

Night Guest Services Agent

Reservations Agent

Guest Services Agent

Front Desk Agent

CONFERENCE BOOKING AGENT

Central Reservations Agent

Reservations Agent

Casual Guest Service Agent

Guest Services Agent

Box Office Sales Executive

Reservations Agent

Day or Night Guest Service Agent

Night Guest Service Agent

Guest Service Agent

Guest Service Agent

Booking Services Agent

Guest Service Agent

I want to receive the latest job alerts for guest service agent in hounslow, england

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