It security specialist Work, Jobs in Ibstock, Lec (with Salaries)

Customer Liaison Officer - Collections Department
Global Telemetrics —Coalville
- From £29,194 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply
3d
3rd Line Network Support Specialist - Rolls Royce
BT —Derby
- Management
- Travel
- In-person
- Gym membership
9d
IT Field Engineer
BCA —Birmingham
- Monday to Friday
- Travel
- Computer networking
- IT
- Employee assistance programme
Quick apply
Protective Security Engineer
The Manufacturing Technology Centre —Coventry
- £65,000 - £85,000 a year
- Full-time
- AutoCAD
- CAD
- Military
Quick apply
Data and information officer
Sense —Loughborough
- £36,017 a year
- Full-time
- Microsoft Excel
- Analysis skills
10d
Senior 1st Line Support Analyst
Intercity Technology —Birmingham
- Hybrid work
- Windows
- Communication skills
- Employee assistance programme
Lead IT Security Analyst
Culina Group —Lutterworth
- Full-time
- Analysis skills
- Mentoring
- IT
- Annual leave
- Employee assistance programme
Quick apply
IT Security Engineer
Voyage Care —Lichfield
- £55,000 a year
- Hybrid work
- Azure
- Analysis skills
- Travel
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Azure
- Driving
- Mentoring
- Free parking
- Referral programme
Quick apply
Systems Specialist
Brush Group —Loughborough
- Hybrid work
- Microsoft Access
- SQL
- JavaScript
- Employee assistance programme
- Life insurance
10d
Senior TechOps Generalist
Octopus Energy Group —Leicester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Sales Support Specialist - IT Managed Services
Everything Tech Group —Derby
- £25,000 - £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
Quick apply
ICS/OT Cyber Support
Rolls-Royce SMR —Derby
- £42,000 - £55,125 a year
- Full-time
- Hybrid work
- Engineering
- No degree
- Travel
8d
Refugee and Migrant Adviser
Entraide (Mutual Aid) —Solihull
- £26,780 a year
- Full-time
- English
- Supervising experience
- Presentation skills
- Work from home
Quick apply
2d
Cloud Support Engineer
Vogehs Innovation Group Ltd —Birmingham
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Computer networking
- Health & wellbeing programme
- Flexitime
Quick apply
5d
Lead AI Security Specialist
Office for Standards in Education, Children's Services and Skills —Birmingham
- £69,322 a year
- Full-time
- Hybrid work
- Azure
- Master's degree
- Presentation skills
- Annual leave
- Flexible schedule
12d
Specialist Engineer (Routing)
M Group —Coventry
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
4d
Cyber Security Engineer, (Cloud Security Specialist)
KPMG —Birmingham
- Full-time
- Azure
- DevOps
- AWS
IT Support Engineer
Greenbul Technology Solutions Ltd —Birmingham
- £31,000 - £40,000 a year
- Full-time
- English
- Windows
- IT
- Life insurance
- Sick pay
Quick apply
1d
Logistics Support Manager
HealthNet Homecare —Swadlincote
- £37,440 a year
- Full-time
- Customer service
- Computer literacy
- Team management
- Employee assistance programme
- Employee discount

I want to receive the latest job alerts for it security specialist in ibstock, lec

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Customer Liaison Officer - Collections Department

Global Telemetrics -
Coalville

Quick apply

Job details

Permanent | Full-time
From £29,194 a year
3 days ago

Benefits

Company events
On-site parking

Qualifications

Driving Licence
Customer service
Driving

Full job description

Join a Growing Business Where Performance Creates Opportunity

Global Telemetrics is the company behind award-winning vehicle security and stolen vehicle tracking brands including SmarTrack and Autowatch UK. As a rapidly growing business, we are committed to delivering exceptional customer service while helping protect thousands of vehicles across the UK.

We are looking for an ambitious, customer-focused Customer Liaison Officer to join our team.

This is an ideal role for someone who enjoys speaking with customers, thrives in a fast-paced environment, works well towards targets and wants to build a long-term career within a growing tech business.

Whilst the role includes managing subscription renewals and outstanding payments, it is much more than a traditional collections position. You'll be responsible for retaining customers, promoting longer-term subscription plans, discussing warranty extensions, identifying vehicle security upgrade opportunities and delivering an outstanding customer experience.

Several members of our team have progressed into senior operational, specialist and sales roles within the business. If you're motivated, eager to learn and looking for an opportunity where hard work is recognised and rewarded, we'd love to hear from you.

Responsibilities and Duties

Manage customer subscription and warranty renewals
Contact customers regarding outstanding payments in a professional and customer-focused manner
Promote longer-term subscription plans and renewal options
Discuss and offer warranty extensions where appropriate
Identify opportunities to upgrade customers to enhanced vehicle security products and services
Build positive customer relationships to maximise customer retention and satisfaction
Handle objections effectively and retain customers who may be considering cancellation
Achieve individual and team KPI targets
Send renewal invitations and pro-forma invoices
Handle inbound customer enquiries via telephone and email
Resolve basic customer service issues and direct more complex enquiries to the appropriate department
Allocate customer payments accurately and maintain CRM records
Complete administration and ad-hoc duties as required
Support wider operational teams when needed

Qualifications and Skills

We're more interested in attitude, ambition and potential than extensive industry experience.

The successful candidate will be:

Confident communicating with customers by telephone and email
Comfortable working to targets and KPIs
Organised and able to prioritise a busy workload effectively
Professional and resilient when handling challenging customer conversations
Customer-focused with a positive attitude
Able to work independently and as part of a team
IT literate and comfortable using CRM systems, email and cloud-based software
Commercially minded with the ability to identify opportunities that benefit both the customer and the business
Possess an excellent telephone manner

Desirable Experience

Experience in any of the following would be advantageous but is not essential:

Customer Service
Customer Retention
Renewals
Account Management
Telephone Sales
Collections
Contact Centre Environments
CRM Systems

Full training will be provided.

Benefits

Competitive salary
Quarterly KPI bonus scheme from day one
Annual company-wide performance bonus
Genuine career progression opportunities
Full training and ongoing development
Potential opportunities to progress into Operations, Customer Success and Sales roles
Company events
On-site parking
28 days holiday including bank holidays

Why Join Global Telemetrics?

At Global Telemetrics, we believe in promoting from within whenever possible.

This vacancy exists because an existing team member has successfully progressed into our External Sales Team, and they are not alone. Several members of our team have developed their careers within the business, moving into senior operational, specialist and commercial positions.

If you're looking for a role where your effort directly impacts your success, where performance is rewarded and where genuine career progression exists, we'd love to hear from you.

Privacy Notice

By applying for this role, you acknowledge that the personal data you provide will be processed by Global Telemetrics. For recruitment and selection purposes, we will collect your name, contact details, previous employment details and, where appropriate, relevant qualifications held. We will only retain your application data for as long as is necessary and in line with our retention policy.

For further details, please see our full privacy policy:

https://terms.globaltelemetrics.com/privacy-policy/

Job Types: Full-time, Permanent

Pay: From £29,194.00 per year

Benefits:

Company events
On-site parking

Ability to commute/relocate:

Coalville LE67 3FH: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 3 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

it security specialist jobs in ibstock, lec

Customer Liaison Officer - Collections Department

3rd Line Network Support Specialist - Rolls Royce

IT Field Engineer

Protective Security Engineer

Data and information officer

Senior 1st Line Support Analyst

Lead IT Security Analyst

IT Security Engineer

Senior IT Support Engineer

Systems Specialist

Senior TechOps Generalist

Sales Support Specialist - IT Managed Services

ICS/OT Cyber Support

Refugee and Migrant Adviser

Cloud Support Engineer

Lead AI Security Specialist

Specialist Engineer (Routing)

Cyber Security Engineer, (Cloud Security Specialist)

IT Support Engineer

Logistics Support Manager

I want to receive the latest job alerts for it security specialist in ibstock, lec

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