Service quality manager Work, Jobs in Ipswich, Eng (with Salaries)

Team Leader (Supervisor)
Anglian Water Services Ltd —Ipswich
- £32,044 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Annual leave
11d
Office Manager
Sapphire Cooling Services Ltd —Woodbridge
- From £32,240 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
13d
Team Leader/Deputy Manager
Limetrees Care Group —Harwich
- £33,280 a year
- In-person
- Care plans
- Leadership
Quick apply
Deputy Manager
Inspiring Aspirations Plus Ltd —Ipswich
- £35,360 - £40,040 a year
- Weekend availability
- Management
- Human resources
- IT
Quick apply
Branch / Service Centre Manager - Commercial and Industrial Door Systems
UK Shutters and Doors Ltd —Colchester
- £40,000 - £60,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Organisational skills
- Free parking
Quick apply
4d
Site Manager
GXO Logistics —Ipswich
- Up to £69,000 a year
- Full-time
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
12d
Service Supervisor
SAGA Truck & Van - Mercedes-Benz —Ipswich
- From £39,780 a year
- Full-time
- Microsoft Outlook
- In-person
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
4d
Quality & Performance Manager
Kier Group —Ipswich
- Part-time
- Hybrid work
- Computer literacy
- Travel
- Communication skills
- Flexible schedule
10d
Regional Head of Supported Living Operations
Sanctuary Group —Felixstowe
- £71,155.30 a year
- Full-time
- Project management
- Continuous improvement
- Driving
- Annual leave
- Employee assistance programme
Quick apply
8d
People Relations Advisor
Drax Group —Ipswich
- £35,000 - £43,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Human resources
Head of Care & Wellbeing Operations
East Anglia's Children's Hospices —Ipswich
- £66,582 - £77,368 a year
- Full-time
- Hospice
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
2d
Registered Manager
ivolve Care and Support —Clacton-on-Sea
- Up to £42,500 a year
- Full-time
- Management
- IT
- In-person
- Annual leave
- Sick pay
Learning Support Assistant & IAG Advisor
TCHC Group —Ipswich
- £24,500 - £28,000 a year
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
General Manager
Popeyes UK —Clacton-on-Sea
- £38,000 - £44,000 a year
- Full-time
- Sales
- Employee discount
- Referral programme
Quick apply
Home Delivery Driver – Part Time
Milk & More —Ipswich
- £15,917 a year
- Part-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Service Manager
Europit Tyres —Clacton-on-Sea
- From £38,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Annual leave
Quick apply
5d
General Services Manager
Sodexo —Sudbury
- £39,000 - £44,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
- Employee assistance programme
Quick apply
5d
Health Visitor
Suffolk County Council —Ipswich
- £40,777 - £47,054 a year
- Full-time
- Communication skills
- Nursing
- Annual leave
Service Manager Bury St Edmunds
Mencap —Bury St. Edmunds
- £37,259 a year
- Weekend availability
- Management
- Leadership
- Annual leave
- Employee discount
Quick apply
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for service quality manager in ipswich, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Team Leader (Supervisor)

Anglian Water Services Ltd -
Ipswich

Apply Now

Job details

Full-time
£32,044 a year
11 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Management
Technical support
Supervising experience
Organisational skills
Leadership
Communication skills

Full job description

Location: Ipswich, Colchester, Sudbury and Haverhill
Contract: Permanent (with flexibility for Part Time)
Salary: Circa £32,044

At Anglian Water, our values are that together, we will: Build trust, do the right thing, and we are always exploring.

Who We Are?

Integrated Maintenance, Repair, and Development Services (IMRDS) is an integral part of our team focused on maintaining and improving water recycling infrastructure. We deliver critical projects such as flooding protection, gravity sewers, and rising main relays, with a focus on large, complex initiatives.

If you are looking for a role in a high-performing, forward-thinking team, where your leadership skills will have a real impact on reducing leakage and delivering exceptional operational performance, we want to hear from you!

What Will You Be Doing as an IMR Leakage Team Leader?

As an IMR Leakage Team Leader, you will support the Area Manager and Leakage Delivery Support Manager with the day-to-day management of Assistant Leakage Technicians and Leakage Technicians. You will provide on-site leadership, coaching, and technical guidance, ensuring safe working practices, high-quality performance, and excellent customer service across leakage operations.

You will play a key role in developing team capability, supporting performance targets, and ensuring compliance with operational procedures and health and safety standards.

Key Responsibilities:

Support, coach, and develop Assistant Leakage Technicians and Leakage Technicians through training, mentoring, and competency assessments
Lead by example in promoting behavioural safety and ensuring compliance with Anglian Water health and safety policies and procedures
Provide on-site support in higher hazard environments, including dual-person working where required
Ensure compliance with NRSWA requirements and safe site management practices for highway working
Conduct regular quality checks, audits, and equipment inspections to ensure operational standards are maintained
Support deployment and collection of acoustic monitoring devices and provide technical troubleshooting expertise
Ensure all paperwork, surveys, and administrative activities are completed accurately and on time
Respond to customer enquiries, managing expectations and delivering excellent customer service
Monitor, communicate, and support delivery of team KPI targets and operational performance requirements
Attend performance reviews and contribute to identifying trends and continuous improvement opportunities
Complete repair surveys and assess traffic management requirements for leakage repair activities
Liaise with customers, contractors, and internal stakeholders to facilitate successful leak repair delivery
Undertake basic CDM assessments and support safe repair strategies

What Attributes Are Required?

Strong leadership and people management skills with the ability to coach and develop field-based teams
Excellent knowledge of health and safety requirements and safe systems of work
Strong understanding of leakage operations, performance metrics, and operational excellence
Ability to make decisions and provide effective on-site technical support
Excellent communication and stakeholder management skills
Customer-focused approach with a commitment to delivering a high-quality service
Strong organisational skills and the ability to manage multiple priorities effectively

A Little Bit About Your Skills, Experience, and Behaviours…

Experience supervising or leading operational field teams within utilities, water, highways, or a similar environment
Knowledge of leakage detection, repair processes, and operational delivery activities
Experience conducting audits, quality checks, and competency assessments
Familiarity with NRSWA requirements and highway working practices
Competent in using handheld devices, mobile applications, and data collection systems
Proven ability to drive performance and support teams in achieving operational targets
Strong commitment to continuous improvement and developing team capability
Comfortable working in a physically demanding environment, including walking, manual handling, and lifting operational equipment

Why Anglian Water?

At Anglian Water, our people are at the heart of everything we do, and we ensure their hard work is recognised and rewarded. Some of our benefits include:

Bonus scheme
Private healthcare
Competitive pension scheme
Up to 26 days annual leave, increasing with length of service
Flexible benefits to support your wellbeing

Inclusion is for Everyone

We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong.

If you think this is the next step for your career, apply today!

Closing Date: 29th July 2026

#loveeverydrop

Apply Now

Refine Your Search

service quality manager jobs in ipswich, eng

Team Leader (Supervisor)

Office Manager

Team Leader/Deputy Manager

Deputy Manager

Branch / Service Centre Manager - Commercial and Industrial Door Systems

Site Manager

Service Supervisor

Quality & Performance Manager

Regional Head of Supported Living Operations

People Relations Advisor

Head of Care & Wellbeing Operations

Registered Manager

Learning Support Assistant & IAG Advisor

General Manager

Home Delivery Driver – Part Time

Service Manager

General Services Manager

Health Visitor

Service Manager Bury St Edmunds

Manager Service Delivery & Transport

I want to receive the latest job alerts for service quality manager in ipswich, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected