Customer service representative Work, Jobs in Kettlethorpe (with Salaries)

Customer Services Supervisor
Ping Europe Ltd —Gainsborough
- Full-time
- Management
- Computer literacy
- Supervising experience
- Free parking
- Employee assistance programme
Quick apply
1d
Online Retail Customer Service Assistant
John Greed Jewellery —Lincoln
- £14.01 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Warehouse experience
- Free parking
- Employee discount
Quick apply
11d
Customer Service Specialist
Barbon Group Ltd. —Lincoln
- Microsoft Office
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
Customer Representative - Retford
Nationwide Building Society —Retford
- From £26,500 a year
- Full-time
- Banking
2d
Customer Services Team Leader
Reconomy Connect —Newark-on-Trent
- Full-time
- Training & development
- Leadership
- Communication skills
- Free parking
- Store discount
Customer Services Advisor
Halfords —Lincoln
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
4d
Customer Service Assistant Supervisor
ESS Compass —Sleaford
- £13.26 an hour
- Full-time
- Customer service
- Cash handling
Customer Services Team Leader
URIS Group Limited —Doncaster
- £29,400 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor
NEXT —Doncaster
- £12.90 an hour
- Part-time
- Free parking
- Employee discount
7d
Catering Customer Service Assistant
ESS Compass —Lincoln
- £12.76 an hour
- Customer service
- Food service experience
- Cash handling
Inbound and Outbound Customer Service Advisor
Eden Mobility —Scunthorpe
- £12.71 an hour
- Full-time
- CRM software
- English
- Organisational skills
Quick apply
2d
Customer Service
Kids Fun Hut —Southwell
- £25,420.00 - £39,730.15 a year
- Part-time
- Spanish
- English
- Data entry
Quick apply
14d
Customer Service Advisor
NAPIT —Mansfield
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
9d
Customer Service Advisor
FMG Repair Services —Scunthorpe
- £27,552.36 a year
- Annual leave
- Employee discount
Quick apply
8d
Customer Service Advisor
SARIA Ltd —Doncaster
- Full-time
- Microsoft Word
- Communication skills
Quick apply
1d
Customer Service Representative
TheNottingham —Brigg
- £25,000 - £25,500 a year
- No experience needed
- Front desk
- Communication skills
- Annual leave
8d
Fulfilment Operative and Customer Services Assistant
IV Creative Ltd —Sleaford
- £12.71 an hour
- Overtime
- Computer literacy
- Warehouse experience
- Computer skills
- Free parking
Quick apply
4d
Customer Service Advisor
Halfords —Mansfield
- £30,000 - £34,440 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
21h
Customer Service Representative - Part Time
Biffa Waste Services —Barlborough
- £25,174 a year
- Part-time
- Free parking
Quick apply
Customer Support Co-ordinator
Public Sector Resourcing —Mansfield
- Part-time

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Customer Services Supervisor

Ping Europe Ltd -
Gainsborough

Quick apply

Job details

Permanent | Full-time
1 day ago

Benefits

Free parking
Cycle to work scheme
Company pension
Canteen
Employee assistance programme
Private medical insurance
Sick pay
On-site parking

Qualifications

Sales support
Customer service call handling
Management
Inbound customer enquiry call handling
Computer literacy
Supervising experience
Quality assurance
Team management
Customer support
Customer interaction
Leadership
Team motivation leadership
Internal quality assurance

Full job description

CUSTOMER SERVICE SUPERVISOR

PING is a family-owned golf manufacturer, founded in 1959 by Karsten and Louise Solheim. The PING brand is synonymous with innovation, performance, quality and service and has a worldwide reputation for designing and manufacturing industry-leading, custom-fit golf equipment, while also being a highly regarded golf apparel brand.

PING Europe, based in Gainsborough, Lincolnshire, assembles and distributes golf equipment to the UK, Ireland, Europe, Iceland, South Africa and the Middle East.

The European headquarters employs over 250 people in a range of different functions, including manufacturing, operations, marketing, sales and finance. The company also has an apparel design office, based in Cheadle, Cheshire, and is the proprietor of Thonock Park Golf Club, also in Gainsborough.

An exciting opportunity has arisen within the Customer Services Department to become the Customer Services Supervisor, based at our head office in Gainsborough, Lincolnshire. This role will report to the Customer Services Manager and oversees the day-to-day running of the Customer Service Team, ensuring service levels, KPIs and quality standards are consistently met, while supporting and developing team members to deliver a positive customer experience.

Key responsibilities:

Manage the daily operations of the Customer Services Department, ensuring SLAs, KPIs and quality standards are consistently met.
Supervise Customer Service Representatives, providing guidance, coaching and support to deliver positive customer experiences while achieving performance measures.
Monitor real-time performance dashboards, call metrics and reporting tools to ensure optimal staffing and productivity.
Conduct call reviews and audits to ensure customer interactions meet quality standards and compliance requirements.
Handle escalated customer issues efficiently, ensuring resolution and customer satisfaction.
Handling incoming phone calls from PING customers.
Processing orders for hard goods, soft goods and apparel.
Sales support for Area Sales Managers.
Liaison with European sales offices.
Maintain thorough knowledge of PING products, services and the production process.
Other duties as assigned.

Essential qualifications and experience:

A proven education record, to include a minimum of Mathematics and English qualifications.
Strong understanding of customer service, KPIs and contact management tools.
Computer literate, with confident use of Word, Excel and performance reporting systems.

Personal qualities:

Excellent telephone manners and interpersonal skills.
Ability to multitask and work effectively under pressure in a fast-paced environment.
Reliable, conscientious and a team player.
Demonstrates strong leadership skills, leading by example to inspire, motivate and develop team members.

If you feel that you would be suited to this role, we want to hear from you! Please submit a CV and covering letter by Monday 14th September 2026.

Immediately Available Benefits

· 33 days holiday per year (including bank holidays)

· Company performance bonus

· Enhanced pension

· Private medical insurance

· Westfield Health Plan

· Employee Assistance Programme

· Wellbeing Programme

· Subsidised canteen

· Thonock park social membership

· Employee purchase scheme

· Free onsite parking

After one years’ service

· Life Assurance

· Enhanced sick pay scheme

· Income protection

After two years’ service

· Cycle to work scheme

Experience:

Supervising: 2 years (preferred)

Work Location: In person

Quick apply

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