Head of customer experience Work, Jobs in Kings Hill, Ken (with Salaries)

Head of New Business
Commercial Services Group —West Malling
- £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Travel
- Annual leave
Quick apply
1d
Parking Services Manager
Maidstone Borough Council —Maidstone
- £62,909 - £71,431 a year
- Full-time
- Hybrid work
- Management
- Team management
- Communication skills
- Free parking
- Work from home
Head of Housing
Royal British Veterans Enterprise —Aylesford
- Up to £60,000 a year
- Full-time
- Organisational skills
- Leadership
- Communication skills
Head of Customer Support & Quality Assurance
Datr Technologies Limited —Ashford
- £37,000 - £45,000 a year
- Weekend availability
- Hybrid work
- Management
- English
- Supervising experience
Quick apply
Head of Repairs
Golding Homes —Maidstone
- £77,000 a year
- Full-time
- Maintenance
- Annual leave
- Employee discount
2d
Head of Commercial
Littlewood —Battle
- £90,000 - £110,000 a year
- Hybrid work
- Contracts
- Leadership
- Negotiation
Quick apply
12d
Senior Marketing Manager
Salomons Estate —Royal Tunbridge Wells
- £38,000 - £40,000 a year
- Full-time
- Hospitality
- English
- Project management
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Global Logistics Procurement Manager
Westfalia Fruit —Kings Hill
- £70,000 - £100,000 a year
- Full-time
- Hybrid work
- Spanish
- ERP systems
- Analysis skills
- Free parking
- Life insurance
Quick apply
Partnerships Executive
Commercial Services Group —West Malling
- £27,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Organisational skills
- Annual leave
- Employee discount
Quick apply
11d
Customer Delivery Driver
ASDA —West Malling
- £13.10 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
2d
Facilities Service Desk Team leader (Maternity Cover) Full time
Poyntell —Cranbrook
- £32,000 - £34,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
4d
Senior People and Culture Advisor
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
- Work from home
- Employee assistance programme
Regional Head of Operations
Sanctuary Group —Basildon
- £71,155.30 a year
- Full-time
- Project management
- Continuous improvement
- Driving
- Annual leave
- Employee assistance programme
Quick apply
1d
Senior Business Analyst
Cabot Financial —West Malling
- Azure
- Agile
- IT
- Employee assistance programme
- Employee discount
Customer Service Administrator / Internal Sales
Specialist Blinds —Ashford
- Up to £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Head Of Operations
Medirest —Dartford
- £65,000 a year
- Management
- Hotel
- Leadership
- Employee discount
Brand Manager
Master of Malt —Tonbridge
- Full-time
- Google Suite
- Analysis skills
- Presentation skills
- Employee discount
Quick apply
CX Team Member
Foot Locker —Chatham
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
10d
Online Manager
ASDA —West Malling
- Weekend availability
- Customer service
- Supervising experience
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Recruitment Officer
Ben's Gutters Commercial Ltd —Forest Row
- From £30,000 a year
- Full-time
- English
- Administrative experience
- Human resources
Quick apply
10d

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head of customer experience jobs near kings hill, ken

Head of New Business

Commercial Services Group -
West Malling

Quick apply

Job details

Permanent | Full-time
£65,000 a year
1 day ago

Benefits

Annual leave
Company pension

Qualifications

CRM software
Sales
Sales pipeline
Communication skills

Full job description

Location: Kings Hill / Hybrid

Salary/package: £65,000 per annum

Contract type: Permanent

Hours: Full time, 37 hours per week

As the Head of New Business at LASER Energy, you will take the lead on identifying new opportunities, building senior relationships and driving sustainable growth across our target markets. This is a highly visible role where you'll represent the business externally, build our presence across the public sector and play a key part in shaping future success.

This role would suit someone with proven energy sector experience who thrives on creating new opportunities and building meaningful commercial relationships. You'll be commercially driven, confident operating in the market and comfortable engaging senior decision-makers to support sustainable business growth.

Who we are

LASER Energy's mission is to deliver unique end-to-end solutions that help reduce energy costs and support the public sector on their journey to net zero.

As the leading provider of decarbonisation and energy services to the public sector, our goal is to always push the boundaries; we’ll explore new solutions and technologies to make sure the journey to net zero grows ever-greener and always more efficient – for us and our customers. All the while we strive to deliver on our goals, we also recognise how important it is to create an inviting, colourful place for our employees to work.

Why this role matters

You will play a key role in expanding LASER Energy's customer base, developing strategic relationships and creating a strong pipeline of new business opportunities. This is a role where commercial judgement, market knowledge and relationship building skills are essential, with responsibility for driving new customer acquisition and supporting the long term growth of the business.

What you’ll be doing

Creating and maintaining a high-quality pipeline of qualified opportunities to support sustainable revenue growth.
Identifying, targeting and securing new customers across key public sector markets.
Building and maintaining senior stakeholder relationships to strengthen market presence and generate new opportunities.
Representing LASER Energy at industry events, sector forums and customer engagements.
Leading the identification and prioritisation of target markets, sectors and strategic accounts.
Managing the early stages of the sales lifecycle, including prospecting, qualification and opportunity development.
Working collaboratively with marketing, commercial and bid teams to maximise lead generation and conversion activity.
Using market intelligence, customer insight and performance data to inform strategic decision-making.
Driving team performance through effective KPI management, forecasting and pipeline reporting.
Providing leadership and direction to the Business Development function to support the achievement of growth targets.
Contributing to wider commercial strategy and continuous improvement initiatives across the Sales and Marketing function.

What we’re looking for

Proven experience generating new business opportunities within the energy sector.
Strong understanding of energy markets, customers and commercial drivers.
Experience developing and managing successful sales pipelines.
A track record of achieving revenue, margin or growth targets.
The ability to build credibility and strong relationships with senior stakeholders.
Strong commercial awareness and the ability to identify high-value opportunities.
Experience using KPIs, performance metrics and CRM systems to drive results.
Excellent communication, presentation and networking skills.
Confidence working independently and representing a business externally.
Public sector knowledge would be advantageous, although not essential.
A resilient, proactive and solutions-focused approach.
The ability to turn market opportunities into tangible business outcomes.

What you’ll get in return

Salary of £65,000 per annum + bonus scheme and car allowance.
25 days annual leave, rising to 27 after four years.
Birthday Day Off.
One concessionary day during the Christmas period.
Pension scheme with 6% employer contribution.
Life assurance cover.
Access to Learning & Development opportunities via our CSG Academy.
Hybrid working, with regular travel and monthly office attendance in Kings Hill, Kent.

Why CSG?

CSG is the UK’s largest local authority-owned trading company (LATCO), generating over £700 million in revenue per annum and supporting more than 16,000 education and public sector customers globally.

We are growing through a combination of organic development, acquisitions and strategic partnerships. Our 35+ businesses deliver services across education, IT, HR, legal, energy, procurement and more, all focused on delivering meaningful impact.

As a locally owned organisation, we take pride in reinvesting a significant proportion of our profits into frontline services, helping strengthen the communities we serve.

Inclusion & Accessibility

We are committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified people of all backgrounds.

As a member of Inclusive Employers with Silver Accreditation, we are actively building an environment that supports inclusion, flexibility and belonging for all colleagues.

We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.

Quick apply

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head of customer experience jobs in kings hill, ken

Head of New Business

Parking Services Manager

Head of Housing

Head of Customer Support & Quality Assurance

Head of Repairs

Head of Commercial

Senior Marketing Manager

Global Logistics Procurement Manager

Partnerships Executive

Customer Delivery Driver

Facilities Service Desk Team leader (Maternity Cover) Full time

Senior People and Culture Advisor

Regional Head of Operations

Senior Business Analyst

Customer Service Administrator / Internal Sales

Head Of Operations

Brand Manager

CX Team Member

Online Manager

Recruitment Officer

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