Technical lead Work, Jobs in Kingston Upon Hull, Eng (with Salaries)

Aftersales Technical Assessor
Victory Leisure Homes —Kingston upon Hull
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
Technical Director
British Steel —Scunthorpe
- Up to £100,000 a year
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Engineer - Validation & Specification
Reckitt —Kingston upon Hull
- Communication skills
- Employee assistance programme
- Life insurance
RMM & Automation Lead
HBP Group —Scunthorpe
- £45,000 - £50,000 a year
- Full-time
Quick apply
Sustainable Places Officer - 33058
Environment Agency —Beverley
- £34,320 a year
- Part-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
- Flexible schedule
5d
Compliance Lead
McCain Foods Limited —Kingston upon Hull
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
2d
Design and Development Manager
Turbo Systems Engineering Limited —Kingston upon Hull
- £50,000 - £60,000 a year
- Full-time
- AutoCAD
- CAD
- Assembly
Quick apply
2d
Production Excellence Senior Supervisor
Cargill —Kingston upon Hull
- English
- Supervising experience
- Project management
Works Supervisor
Balfour Beatty —Kingston upon Hull
- Supervising experience
- Project management
- Leadership
- Annual leave
3h
Solar Installation Manager
Installio —Kingston upon Hull
- £55,000 a year
- Driving
- Communication skills
Quick apply
12d
Purchasing Manager
LMA Services Limited —Pocklington
- £35,000 - £52,000 a year
- Full-time
- Management
- Team management
- In-person
Quick apply
8d
Laboratory Analyst 1
Smith & Nephew —Kingston upon Hull
- Full-time
- Hybrid work
- Laboratory experience
- English
- Maths
- Annual leave
- Employee discount
8d
Technical Electrical Services Lead Engineer
British Steel —Scunthorpe
- Full-time
- Engineering
- Maintenance
- No degree
- Annual leave
- Employee assistance programme
Senior Specialist – Evidence Analysis/Evidence Comms
Smith & Nephew —Kingston upon Hull
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Area Technical Manager
British Steel —Scunthorpe
- Up to £45,000 a year
- Full-time
- Sales
- Travel
- Annual leave
- Employee assistance programme
Analytical Assistant - 12-month FTC
Reckitt —Kingston upon Hull
- Laboratory experience
- Communication skills
- Employee assistance programme
- Life insurance
7d
Junior Account Manager
Nothing But Padlocks - part of the John Good Group —Hessle
- £28,000 a year
- Full-time
- Business development
- In-person
- AI
- Free parking
- Annual leave
Quick apply
1d
Senior Buyer
Endent Energy Ltd —Kingston upon Hull
- £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Flexible schedule
Quick apply
14d
Automation Engineer
Donaldson —Kingston upon Hull
- Full-time
- Engineering
- Programmable logic controllers
- Bachelor's degree
Cycle Technician
Halfords —Kingston upon Hull
- £11.25 - £13.11 an hour
- Part-time
- Sales
- Customer service
- Store discount
- Health & wellbeing programme

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technical lead jobs near kingston upon hull, eng

Aftersales Technical Assessor

Victory Leisure Homes
Kingston upon Hull

Quick apply

Job details

Permanent | Full-time
£30,000 - £33,000 a year

Benefits

Free parking
Cycle to work scheme
Employee discount
On-site parking

Qualifications

Customer service
Technical support
Organisational skills
IT
Communication skills
Time management

Full job description

Job Title: Aftersales Technical Assessor
Department: Customer Service / Aftersales
Location: Hull, Leads Road Site HU7 0BZ
£30,000 - £33,000

The role

To manage and assess aftersales warranty claims efficiently and accurately, ensuring all claims are processed in line with company warranty policies and procedures. The Aftersales Technical Assessor will act as a key point of contact for customers, suppliers, service engineers, and internal departments.

Key Responsibilities

Assess and process warranty claims in accordance with company warranty policies and procedures
Liaise with customers, suppliers, warranty engineers, and internal departments to resolve warranty-related matters
Review technical information, photographs, reports, and supporting documentation to determine claim validity
Identify parts required and allocate appropriate labour hours for warranty repairs and remedial works
Prepare and issue chargeable quotations for repairs and parts not covered under warranty
Ensure warranty claims are addressed within required deadlines and followed through to successful resolution
Provide exceptional customer service, responding professionally and promptly to customer enquiries and concerns
Monitor outstanding claims and quotations, providing regular updates to customers and management
Work closely with suppliers to obtain technical information, pricing, and product support where required
Identify recurring product or quality issues and provide recommendations for continuous improvement
Ensure compliance with company procedures, quality standards, and customer service expectations.

Knowledge and Skills

Essential

Strong customer service skills with a commitment to delivering a positive customer experience.
Excellent verbal and written communication skills
Good technical aptitude and ability to interpret technical information and repair requirements
Strong problem-solving and decision-making abilities
Work effectively to schedules, deadlines, and performance targets
Competent IT skills
Ability to work independently and as part of a team.

Desirable

Previous experience in a warranty, aftersales, technical support, customer service, or claims assessment role
Knowledge of warranty management systems and processes
Understanding of parts identification and repair methodologies
Experience preparing quotations and cost assessments
Experience within the caravan industry would be advantageous but is not essential, as full training will be provided.

Person Specification

Experience working in a fast-paced and customer-focused environment
Strong technical and analytical mindset
Ability to assess information objectively and make informed decisions
Self-motivated with the ability to work independently and manage workload effectively
Strong organisational and time management skills
Professional and positive attitude
Excellent attention to detail
Strong interpersonal skills with the ability to build positive working relationships
Customer-focused mindset with a commitment to service excellence
Reliable, flexible, and dependable
Ability to remain calm and professional when dealing with challenging situations.

Package

£30,000 - £33,000
Working Hours: Monday to Thursday: 8:00 - 17:00, Friday: 8:00 - 13:00
Holiday increase with service scheme
Free onsite parking
Cycle to work scheme
A range of employee benefits and discounts through our rewards partner (Perkbox)

Pay: £30,000.00-£33,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

technical lead jobs in kingston upon hull, eng

Aftersales Technical Assessor

Technical Director

Engineer - Validation & Specification

RMM & Automation Lead

Sustainable Places Officer - 33058

Compliance Lead

Design and Development Manager

Production Excellence Senior Supervisor

Works Supervisor

Solar Installation Manager

Purchasing Manager

Laboratory Analyst 1

Technical Electrical Services Lead Engineer

Senior Specialist – Evidence Analysis/Evidence Comms

Area Technical Manager

Analytical Assistant - 12-month FTC

Junior Account Manager

Senior Buyer

Automation Engineer

Cycle Technician

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