Student accommodation Work, Jobs in Leeds, Eng (with Salaries)

Residence Receptionist - Student Accommodation
GoBritanya —Leeds
- £27,000 - £30,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Night Owl - Customer Service Advisor 20:00 - 08:00 - Student Accommodation
Student Roost —York
- £30,466.80 a year
- Night shift
- Sales
- Microsoft Office
- Communication skills
Quick apply
13d
Security Concierge - Student Accommodation - Weekends
Eboracum —York
- £312 a week
- Part-time
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
13d
Residence Manager - Student Accommodation
GoBritanya —Leeds
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Caretaker - Student Accommodation
Student Roost —York
- £13.45 an hour
- Customer service
- Computer skills
- Communication skills
Quick apply
Tutors Wanted- In person in and around Leeds
The Motivated Learner Ltd —Leeds
- £38 an hour
- English
- Maths
- In-person
Quick apply
2d
Property Assistant
Student Facility Management —Leeds
- From £12.71 an hour
- Full-time
- Microsoft Office
- Front desk
- In-person
- Annual leave
- Employee discount
Quick apply
10d
Relief Residential Cleaner
Pinnacle Group —Headingley
- £12.71 an hour
- Temporary
- Heavy lifting
- Cleaning
- Annual leave
- Employee assistance programme
Quick apply
3d
Housekeeper
Cloud Student Homes —Bradford
- £12.71 an hour
- Part-time
- Cleaning
Quick apply
Houseparent
Queen Ethelburga's Collegiate —York
- £25,270.56 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- School
- Free parking
- Employee discount
Customer Services Administrator
Project Furniture Ltd —Halifax
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Cleaning Operative
York St John University —York
- £10,490 a year
- Part-time
- University
- Annual leave
- Employee assistance programme
13d
General Manager
Ottoway Services Limited —Leeds
- Up to £40,000 a year
- Full-time
- Hospitality
- Data analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
Fire stopper
Vulcan Interior and Fire Solutions LTD —Leeds
- Travel
- Construction experience
- Hand tools
Quick apply
6d
Facilities Team Member
Unite Students —Huddersfield
- £24,075 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Advanced Specialist, Sales (Teachers, Educators & Sales Professionals Welcome)
Pearson —Leeds
- Sales
- Business development
- Travel
- Employee discount
5d
Kitchen Fitter
L&J Fitters —Leeds
- £900 - £1,000 a week
- Carpentry
- Schematics
- In-person
Quick apply
Head of Grounds and Landscape Services
University of York —University of York
- £46,049 - £56,535 a year
- Full-time
- No degree
- Computer skills
10d
Freelance classroom teacher
Hamara Healthy Living Centre —Leeds
- Up to £14 an hour
- Computer literacy
- Maths
- Experience working with children
Quick apply
9d
Property Manager
Mortar Investments Pte Ltd —York
- £25,420 - £30,000 a year
- Part-time
- Microsoft Outlook
- Management
- Organisational skills
- Free parking
Quick apply
3d

I want to receive the latest job alerts for student accommodation in leeds, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Residence Receptionist - Student Accommodation

GoBritanya -
Leeds

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Guest check-in and check-out
Customer communication
Hotel and accommodations experience
Inbound customer enquiry call handling
Customer service
Incident Reporting
Email software
Microsoft Office
Organisational skills
Front desk
Safeguarding procedures
Customer interaction
Guest services
Communication skills
Hotel experience

Full job description

Residence Receptionist

Job Overview

StuHomes, part of Education Travel and Leisure Ltd, is looking for a friendly, organised and customer-focused Receptionist to join the team at Briggate Studios, our 86-room purpose-built student accommodation residence in the heart of Leeds.

As the first point of contact for residents, prospective residents, visitors and contractors, you will play a key role in creating a welcoming, safe and professional environment. This varied front-of-house position combines excellent customer service with administration, reception management and day-to-day operational support to ensure residents receive an outstanding experience throughout their stay.

You will support the resident journey from arrival through to departure by assisting with check-ins and check-outs, managing reception services, responding to enquiries, recording maintenance requests and ensuring site security procedures are followed. The successful candidate will be calm under pressure, organised, approachable and committed to delivering exceptional customer service.

Responsibilities

Welcome residents, prospective residents, visitors and contractors in a professional, friendly and helpful manner.
Respond to telephone, email and face-to-face enquiries, providing accurate information or referring queries to the appropriate colleague.
Deliver an excellent customer experience while maintaining a welcoming, tidy and professional reception area.
Support resident check-ins, check-outs and room moves, including issuing keys and access cards, completing document checks and updating resident records.
Maintain accurate occupancy, resident and communication records using company systems.
Complete daily reception logs, shift handovers and administrative tasks accurately.
Manage incoming post, parcels, visitor registrations, contractor access and key control in accordance with company procedures.
Follow site procedures relating to access control, security, lone working, emergencies, evacuations and incident reporting.
Record maintenance and housekeeping issues, ensuring residents receive appropriate updates and requests are escalated promptly.
Support accommodation enquiries, resident communications, property viewings and re-booking activities following training.
Listen to resident concerns professionally and resolve routine issues wherever possible.
Recognise and promptly escalate complaints, safeguarding concerns, welfare issues, medical incidents, security matters or behavioural concerns to management.
Assist colleagues during busy arrival and departure periods and contribute to the smooth day-to-day operation of the residence.
Carry out reception and communal area inspections to maintain high presentation standards.
Provide clear and accurate handovers to colleagues to ensure continuity between shifts.

ExperienceEssential

Previous experience in a customer-facing role, such as reception, hospitality, residential property, retail, education or a similar environment.
Excellent customer service and communication skills, both written and verbal.
Friendly, professional and approachable manner with the ability to build positive relationships.
Strong organisational skills and attention to detail, with the ability to manage multiple tasks effectively.
Confident using Microsoft Office and email, with the ability to quickly learn booking and property management systems.
Ability to remain calm under pressure and follow company procedures.
Awareness of when resident concerns, complaints or welfare matters require escalation.
A proactive, flexible and resident-focused approach to work.

Desirable

Experience working within purpose-built student accommodation (PBSA), university accommodation, hotels, serviced accommodation or residential property.
Experience of booking systems, check-ins, access control, parcel management or property viewings.
Knowledge of safeguarding, student welfare and emergency procedures.
First Aid or Fire Marshal training.

Working Hours

Full-time, permanent position.
40 hours per week.
Working 5 days out of 7, including early, late and weekend shifts.
Based on-site
Employment is subject to satisfactory references and confirmation of the right to work in the UK.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

student accommodation jobs in leeds, eng

Residence Receptionist - Student Accommodation

Night Owl - Customer Service Advisor 20:00 - 08:00 - Student Accommodation

Security Concierge - Student Accommodation - Weekends

Residence Manager - Student Accommodation

Caretaker - Student Accommodation

Tutors Wanted- In person in and around Leeds

Property Assistant

Relief Residential Cleaner

Housekeeper

Houseparent

Customer Services Administrator

Cleaning Operative

General Manager

Fire stopper

Facilities Team Member

Advanced Specialist, Sales (Teachers, Educators & Sales Professionals Welcome)

Kitchen Fitter

Head of Grounds and Landscape Services

Freelance classroom teacher

Property Manager

I want to receive the latest job alerts for student accommodation in leeds, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected