Support service administrator Work, Jobs in Leeds, Eng (with Salaries)

FM Helpdesk Operator
Pinnacle Group —Morley
- £13.33 an hour
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Rota Coordinator
Assisted Lives —Bradford
- £26,500 a year
- Full-time
- Writing skills
- Accounting
- Computer skills
- Annual leave
- Sick pay
Quick apply
10d
Office Administrator
Sulzer —Leeds
- Full-time
- Microsoft Office
- Administrative experience
- Front desk
- Annual leave
- Employee assistance programme
14d
Supply Chain Administrator
MPCC UK LTD —Leeds
- £28,000 - £30,000 a year
- Full-time
- Writing skills
- Organisational skills
- Communication skills
- Gym membership
Quick apply
6d
Family Team Administrator
Winston Solicitors —Leeds
- £13 an hour
- Full-time
- Writing skills
- Administrative experience
- Organisational skills
- Free parking
Quick apply
1d
Part-time Administrator
Newmedica —Leeds
- £16,785.60 - £22,380.80 a year
- Weekend availability
- English
- Microsoft Office
- Phone etiquette
- Annual leave
Quick apply
6d
Course Administrator (Part-time 30 hours per week)
Leeds Beckett University —Leeds
- £26,093 - £30,378 a year
- Part-time
- Microsoft Word
- Databases
- University
14d
Community Health Development Administrator
Touchstone —Leeds
- From £26,098.24 a year
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Support Service Administrator
Leeds and York Partnership NHS Foundation Trust —Leeds
- £25,272 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Organisational skills
- Annual leave
- Employee discount
1d
Quality & Compliance Administrator (part-time)
HadiCare —Leeds
- £12.82 an hour
- Part-time
- Computer literacy
- English
- Microsoft Office
Quick apply
12d
Recruitment & HR Administrator
TPT Retirement Solutions —Leeds
- Microsoft Office
- Human resources
- Recruiting
HR & Recruitment Coordinator
Rhodar Industrial Services Ltd —Leeds
- £30,000 - £34,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Annual leave
Quick apply
4d
People Services Administrator
Leeds United Football Club —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Wellbeing Administrator PT – 18.5hrs Term time only
Leeds Beckett University —Leeds
- £26,093 - £30,378 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
Academy Administrator L2
Dixons McMillan Academy —Bradford
- £24,444 - £24,832 a year
- Full-time
- Hybrid work
- Bachelor's degree
- In-person
- School
- Free parking
- Employee discount
20h
Course Administrator
Leeds Beckett University —Leeds
- £26,093 - £30,378 a year
- Administrative experience
- University
- Organisational skills
14d
Client Services Administrator
My Law Solicitors —Wakefield
- £21,500 - £28,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Computer skills
- Free parking
- Annual leave
Quick apply
14d
Medical Records Administrator
Nuffield Health —Leeds
- £25,038 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Employee discount
- Gym membership
16h
Administrator
PPG Health In Justice —Leeds
- Up to £28,574 a year
- Monday to Friday
- Administrative experience
- Annual leave
- Employee discount
8d
Control Room Log Administrator
Leeds United Football Club —Leeds
- Customer service
- Computer literacy
- Computer skills

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support service administrator jobs near leeds, eng

FM Helpdesk Operator

Pinnacle Group -
Morley

Quick apply

Job details

£13.33 an hour

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
SharePoint
Customer interaction
Outbound calling
Communication skills
Facilities maintenance
Planned maintenance

Full job description

Job Introduction

Pinnacle Group is looking for an experienced FM Helpdesk Operator (Temporary Contract) to provide exceptional customer service and support by taking and logging calls to the Helpdesk, managing the input of data and generally assisting the FM Helpdesk Administrator in the administration of the contracts. You will be joining our Total FM Team based in Morley, LS27.

Our Total Facilities Management team delivers integrated asset management and maintenance services across education, leisure, corporate, health and residential sectors. We focus on keeping facilities running smoothly, safely, and efficiently – helping our clients create spaces that work for everyone.

Your responsibilities will include handling inbound and outbound calls, resolving customer inquiries, and providing accurate information about our services. You will need excellent communication skills, a friendly demeanor, and the ability to work efficiently under pressure.

We are offering a minimum 3-month temporary contract working from 8am – 4.30pm Monday to Friday. This role comes along with weekly pay, and it has an immediate start.

If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities will include:

Answering the FM helpdesk and dealing with general enquiries and logging calls/jobs on the database utilising FM helpdesk software
Taking ownership of the PPM schedule & Reactive Maintenance jobs thus ensuring that all tasks are completed in line with the allocated response times
Allocating work orders to internal/ external contractors, ensuring that all tasks are completed in line with the allocated response times.
Tracking job progress against rectification times and implementing escalation procedures.
Report back to clients and contract staff on job progress and close out, including requesting extensions where applicable.
Keeping SharePoint up to date with information relating to the contracts and new assets

Key requirements:

Demonstrate a track record as an FM Helpdesk Operator with commitment to customer service.
Excellent organisation skills and attention to detail are required, along with decision-making and problem-solving.
Experienced in the operation of a software package, i.e. Evolution
Conversant in Excel, Word and PowerPoint
Self-managing and able to work on own initiative

Our offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

support service administrator jobs in leeds, eng

FM Helpdesk Operator

Rota Coordinator

Office Administrator

Supply Chain Administrator

Family Team Administrator

Part-time Administrator

Course Administrator (Part-time 30 hours per week)

Community Health Development Administrator

Support Service Administrator

Quality & Compliance Administrator (part-time)

Recruitment & HR Administrator

HR & Recruitment Coordinator

People Services Administrator

Wellbeing Administrator PT – 18.5hrs Term time only

Academy Administrator L2

Course Administrator

Client Services Administrator

Medical Records Administrator

Administrator

Control Room Log Administrator

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