Reservations manager Work, Jobs in Leeds, Wyk (with Salaries)

Guest Service Manager
Ibis Styles Leeds City Centre Arena —Leeds
- Full-time
- CRM software
- Hotel
- Team management
- Employee assistance programme
- Employee discount
Quick apply
14d
Legal PA
Capsticks Solicitors LLP —Leeds
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Business development
Quick apply
13d
Graduate Management Trainee - Leeds
Enterprise Mobility —Leeds
- Full-time
- Customer service
- Bachelor's degree
- Team management
Front of house manager
Three Horse Shoes (oulton) ltd —Rothwell
- £25,420.00 - £35,330.04 a year
- Full-time
- Cooking
- Hotel
- Supervising experience
- Employee discount
Quick apply
8d
Assistant Manager - Spofforth (32-37k)
The Castle Inn —Harrogate
- £32,000 - £37,000 a year
- Full-time
- Customer service
- Restaurant management
- Hotel
- Free parking
- Employee discount
Quick apply
Graduate Management Trainee - Harrogate
Enterprise Mobility —Harrogate
- Full-time
- Customer service
- Bachelor's degree
- Team management
Reservations Agent
Valor Hospitality —Harrogate
- £13.21 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
7d
Graduate Management Trainee - York
Enterprise Mobility —York
- Full-time
- Customer service
- Bachelor's degree
- Team management
Hotel Receptionist
Rudding Park Harrogate —Harrogate
- £26,895 a year
- Full-time
- Computer literacy
- English
- Hotel
- Annual leave
- Employee assistance programme
Receptionist
Mercure Leeds Parkway —Leeds
- £12.71 an hour
- Full-time
- Computer literacy
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
14d
Graduate Management Trainee - Wakefield / Dewsbury
Enterprise Mobility —Wakefield
- Full-time
- Customer service
- Bachelor's degree
- Team management
Audi Front of House Manager
Sytner —Huddersfield
- Conflict management
- Recruiting
- Front desk
- Employee discount
7d
Sales Executive
Keepmoat Homes —South Elmsall
- Full-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
4d
Graduate Management Trainee - Huddersfield
Enterprise Mobility —Huddersfield
- Full-time
- Customer service
- Bachelor's degree
- Team management
Assistant Cafe/Restaurant Manager
Aje Cafe and Studio —Ilkley
- £29,000 - £33,000 a year
- Full-time
- Supervising experience
- Team management
- Guest services
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Assistant/ Weekend Manager
McGilverays Restaurant and Bar —Wortley
- £28,000 - £34,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Cooking
Quick apply
Assistant Manager
McGilverays Restaurant and Bar —Wortley
- £28,000 - £34,000 a year
- Full-time
- Inventory control
- Cooking
- Hotel
Quick apply
Front of House Team Leader
The Barologist —Harrogate
- £13.20 - £13.50 an hour
- Full-time
- Inventory control
- Basic maths
- Maths
- Free parking
- Employee discount
Quick apply
6d
Restaurant Duty Manager
Holmfirth Vineyard Ltd —Holmfirth
- £13.25 an hour
- Part-time
- Inventory control
- Sales
- Supervising experience
Quick apply
HOUSEKEEPING SUPERVISOR
Grantley Hall —Grantley
- Hotel
- Guest services
- Communication skills
- Store discount
- Annual leave
Quick apply

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reservations manager jobs near leeds, wyk

Guest Service Manager

Ibis Styles Leeds City Centre Arena
Leeds

Quick apply

Job details

Full-time
14 days ago

Benefits

Employee assistance programme
Employee discount

Qualifications

CRM software
Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Complaint handling
Hotel guest services experience
Team management
Organisational skills
Front desk
Leadership
Communication skills
Hotel front office operations
Hospitality management

Full job description

Job Ref: INT25765

Branch: Ibis Styles Leeds City Centre Arena

Location: Ibis Styles Leeds City Centre Arena, Leeds

Salary/Benefits: Salary to be discussed at interview

Contract type: Permanent

Hours: Full Time

Shift pattern: 7am to 3pm 3pm to 11pm

Hours per week: 40

Posted date: 10/08/2026

Closing date: 10/09/2026

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

Industry leading training and leadership development opportunities
Hotel discounts portfolio wide – Staff rates and up to 50% discount on food beverage and spa
Access to Stream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing
24/7 access to our employee assistance programme

A day in the life of…

As Guest Services Manager you’ll be responsible for managing the guest services team and ensuring that guests receive exceptional service throughout their stay. Key responsibilities include overseeing front desk operations, managing reservations, handling guest complaints, and ensuring the cleanliness and maintenance of guest rooms and common areas. You’ll be responsible for managing the budget for the department, hiring and training staff, and developing and implementing guest service policies and procedures. In addition, you will be responsible for maintaining positive relationships with guests and ensuring that the hotel's reputation for excellent customer service is upheld.

What do we need from you?

You’ll have prior experience in managing a hotel front office or similar position with a good understanding of hotel operations, including reservations, check-in and check-out procedures, and customer service.
As Guest Services Manager, you should have excellent communication and interpersonal skills to effectively manage staff and interact with guests. You should be able to provide guidance and feedback to staff members and handle customer complaints and queries in a professional manner.
Strong leadership and organisational skills to effectively recruit manage and motivate staff members. You should be able to set goals and objectives, delegate tasks, and monitor performance to ensure that the front office operates smoothly and efficiently.
We’re looking for you to have a good understanding of hotel software and systems, including property management systems (PMS), booking engines, and customer relationship management (CRM) tools. You’ll be able to use these tools to manage reservations, track guest preferences and feedback, and analyse performance data.

Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.

About Ibis Styles Leeds

Ibis Styles Leeds City Centre Arena is ideally situated for easy access to bars, restaurants and shopping plus attractions like the First Direct Arena and John Lewis at Victoria Gate. The hotel décor is inspired by Yorkshire culture but with a modern twist. All of the 134 stylish Bedrooms are contemporary in design with your comfort in mind.

Quick apply

Refine Your Search

reservations manager jobs in leeds, wyk

Guest Service Manager

Legal PA

Graduate Management Trainee - Leeds

Front of house manager

Assistant Manager - Spofforth (32-37k)

Graduate Management Trainee - Harrogate

Reservations Agent

Graduate Management Trainee - York

Hotel Receptionist

Receptionist

Graduate Management Trainee - Wakefield / Dewsbury

Audi Front of House Manager

Sales Executive

Graduate Management Trainee - Huddersfield

Assistant Cafe/Restaurant Manager

Assistant/ Weekend Manager

Assistant Manager

Front of House Team Leader

Restaurant Duty Manager

HOUSEKEEPING SUPERVISOR

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