Systems manager Work, Jobs in Leicester, Eng (with Salaries)

CX Systems Manager
Blue Light Card —Leicester
- Hybrid work
- Management
- Customer service
- Free parking
- Annual leave
13d
Project Manager
Leicester City Council —Leicester
- £42,839 - £46,142 a year
- Full-time
- Hybrid work
- Project management
- IT
- Communication skills
- Annual leave
- Employee discount
13d
Founding Headteacher (Transitioning to Headteacher upon Successful Registration)
DO TALK WRITE Ltd —Nottingham
- £65,000 - £85,000 a year
- Full-time
- Working with children
- Bachelor's degree
- In-person
Quick apply
11d
Service Desk & Operations Manager
ProvisionIT —Leicester
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Accounting
- QuickBooks
- Communication skills
- Annual leave
- Work from home
Quick apply
12d
Data Centre Operations Manager
Arcus FM —Leicester
- Up to £65,000 a year
- Full-time
- Management
- Engineering
- Organisational skills
Quick apply
Manager
Six Spa —Wigston Magna
- From £32,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
9d
Business Intelligence Manager
North Northamptonshire Council —Kettering
- £59,077 - £62,879 a year
- Leadership
- Employee assistance programme
14d
Capital Account Manager
Steris —Leicester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Product Group Manager
NEXT —Leicester
- From £78,600 a year
- Full-time
- Management
- Contracts
- Software development
- Free parking
- Employee discount
23h
Global Product Manager
Rieke Packaging Systems Limited —Leicester
- Full-time
- Marketing
- Engineering
- Microsoft Office
- Annual leave
- Employee assistance programme
Senior Finance Manager
AMETEK, Inc. —Leicester
- £70,000 - £90,000 a year
- Master's degree
- Bachelor's degree
- Accounting
Electrical Systems Manager - Analysis
Rolls-Royce SMR —Derby
- £60,000 - £78,750 a year
- Full-time
- Hybrid work
- Engineering
- Electrical Engineering
Estate Agent
The Property Experts —Oadby
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Business Change Commissioning Manager
Leicester City Council —Leicester
- £34,734 - £37,412 a year
- Part-time
- Hybrid work
- Analysis skills
- Project management
- Organisational skills
- Annual leave
- Employee discount
12d
Delegate Project Manager (Event Agency)
Premier UK Events Ltd —Leicester
- £33,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
13d
Customer Service & Operations Manager
Soane Britain —Thurmaston
- Full-time
- Hospitality
- Microsoft Excel
- Sales
13d
Frontline Manager (FLM)
PepsiCo —Leicester
- Organisational skills
- Communication skills
Data & Impact Manager
Mesothelioma UK —Loughborough
- £29,635.67 a year
- Part-time
- Hybrid work
- CRM software
- Data analysis skills
- IT
- Free parking
- Sick pay
Quick apply
14d
Developer
NEXT —Leicester
- £42,100 - £45,100 a year
- Full-time
- Azure
- SQL
- Analysis skills
- Free parking
- Employee discount
23h
Cluster Manager
Bleckmann Solutions UK Ltd —Corby
- £95,000 - £105,000 a year
- Full-time
Quick apply

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CX Systems Manager

Blue Light Card -
Leicester

Apply Now

Job details

13 days ago

Benefits

Free parking
On-site gym
Annual leave
Company pension
Private medical insurance
Paid volunteer time
Flexible schedule
On-site parking

Qualifications

Management
Customer service
Zendesk

Full job description

Blue Light Card. Individually great, together unstoppable

The Role and the Team

Blue Light Card's Member Operations team is investing in smarter systems and automation to better support our members. This role joins at a pivotal time, helping shape how the team builds, manages and optimises the systems behind every member interaction.

As the Systems & Tooling Manager, you'll own the strategy for the tools, platforms and automation that power Member Operations, from the systems agents use every day to the integrations and workflows running behind the scenes. You'll work closely with teams across Member Operations, Product, Engineering, Delivery, Process Design and Data to make sure tooling decisions are grounded in what the business actually needs, not just what's technically possible.

You'll join at the ground floor, with the opportunity to shape how systems and tooling support Member Operations from the outset. There's a plan to grow the team with a further hire down the line, but for now this role is about hands-on ownership: getting close to the detail of current systems while building the foundations for where tooling needs to go next.

What You'll Do

Define and deliver a systems, tooling and automation roadmap aligned to operational and member experience priorities
Lead the ongoing optimisation of operational systems, workflows, integrations and automation solutions
Establish governance frameworks that support clear prioritisation, testing and change management
Define and track key performance indicators covering system performance, automation and adoption
Evaluate emerging technologies and tooling options to support the team's future needs
Lead and develop a small team, setting clear priorities and building capability over time
Build strong working relationships across Member Operations, Product, Engineering, Delivery, Process Design and Data
Act as the escalation point for significant tooling or operational system issues

What You'll Bring

Established experience managing operational systems, tooling or automation platforms within a customer or member operations environment
A track record of defining and delivering systems or automation strategies, not just administering them day to day
Hands-on experience managing front-line customer service platforms such as Zendesk, Salesforce or Intercom, or similar systems used in a customer or member operations environment
Experience managing workflow automation, integrations or operational technology solutions
Strong understanding of operational processes, service delivery and customer or member journeys
Confidence supporting large-scale operational change or transformation, including working with a degree of ambiguity
Strong stakeholder management skills, with the ability to influence decisions and build alignment across teams and senior stakeholders, prior people management experience would be an advantage
Experience working in a fast-paced, scaling business environment

Our Culture

Our mission is simple – make heroes happy. Our members are the real-life heroes who keep us all safe, cared for, and thriving. It's what gets us up in the morning and pushes us to go further, think bigger, and create something that truly matters. By focusing on their happiness, we create amazing experiences, deliver unrivalled discounts, innovative products, and world-class service.

We don't just follow the usual path - we look for smarter, bolder ways to deliver real impact. We take ownership, move fast, and work shoulder to shoulder to build something special.

We're committed to building a diverse and inclusive team where everyone feels they belong. Different perspectives and experiences help us grow, innovate, and better reflect the communities we serve.

We promote hybrid working, and value in-person collaboration so encourage time in our offices, where you can make the most of our fully stocked snack drawers – either the HQ in Leicestershire, or London, Holborn office. The frequency and office location will vary depending on the role and team. We aim to be flexible, but we aren't able to offer fully remote working.

Blue Light Card is an equal opportunities employer. We believe that employing a diverse workforce is key to our success. We make recruiting decisions based on your experience and skills. In the event of a high number of applications, we'll prioritise candidates who meet both the essential and desirable criteria for the role.

What We Offer

25 days annual leave plus public holidays and a buy and sell holiday scheme of up to 5 days
An additional day off for your birthday
A Moments that Matter day - one extra day each year to use for something that matters to you
A Volunteering / Fundraising Day - one paid day each year to give something back to the community
Annual company bonus scheme – linked to both company and individual performance
Your own Blue Light Card and exclusive access to thousands of discounts
Personal growth fund - £450 per year to invest in your development
Private Medical Insurance (Bupa) that includes cover pre-existing conditions
Auto-enrolment pension scheme via salary sacrifice, with 100% of employer NI savings reinvested into pensions
Enhanced Maternity, Adoption and Shared Parental Leave
Healthcare Cash Plan (Medicash)
Colleague Assistance Programme – 24/7 confidential support whenever you need it
Hybrid working and flexible hours
EV charging and free parking onsite at HQ
Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks and well stocked snack drawers!)
On-site gym including free HIIT and stretch classes (HQ)

#LI-Hybrid

Apply Now

Refine Your Search

systems manager jobs in leicester, eng

CX Systems Manager

Project Manager

Founding Headteacher (Transitioning to Headteacher upon Successful Registration)

Service Desk & Operations Manager

Data Centre Operations Manager

Manager

Business Intelligence Manager

Capital Account Manager

Product Group Manager

Global Product Manager

Senior Finance Manager

Electrical Systems Manager - Analysis

Estate Agent

Business Change Commissioning Manager

Delegate Project Manager (Event Agency)

Customer Service & Operations Manager

Frontline Manager (FLM)

Data & Impact Manager

Developer

Cluster Manager

I want to receive the latest job alerts for systems manager in leicester, eng

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