Incident manager Work, Jobs in Leicester Le2 (with Salaries)

Customer Operations Area Manager
Cadent Gas —Leicester
- From £72,000 a year
- Hybrid work
- Continuous improvement
- Driving
- Leadership
- Employee discount
6d
IT Incident and Problem Manager
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- IT
- Employee assistance programme
- Employee discount
SHEQ Manager
Max Energy Ltd —Leicester
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Construction experience
Quick apply
8d
Data Centre Operations Manager
Arcus FM —Leicester
- Up to £65,000 a year
- Full-time
- Management
- Engineering
- Organisational skills
Quick apply
Maintenance Manager
Unite Students —Leicester
- £38,000 a year
- Hospitality
- Maintenance
- Leadership
- Annual leave
- Employee assistance programme
13d
Service Desk & Operations Manager
ProvisionIT —Leicester
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Accounting
- QuickBooks
- Communication skills
- Annual leave
- Work from home
Quick apply
HSEQ Manager
Wilten Construction —Market Harborough
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Free parking
Quick apply
12d
Operational Support Grade - HMP Leicester (Prison Support Role)
Ministry of Justice —Leicester
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
11d
Security Manager
InPost UK —Lutterworth
- £36,000 a year
- Weekend availability
- Microsoft Excel
- Management
- IT
- Annual leave
- Employee assistance programme
Quick apply
Regional Security Manager - EMEA (m/f/x)*
Solventum —Loughborough
- Full-time
- Hybrid work
- PMP
- Military
- English
12d
Site Security Manager (Rugby)
Adept Corporate Services —Rugby
- £14.75 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
- Flexible schedule
Quick apply
12d
Operations Manager
Rhenus SE & Co. KG —Nuneaton
- Full-time
- Microsoft Excel
- Driving
- IT
Control Room Manager
GXO Logistics —Crick
- Up to £50,000 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Transport Operator - 4 on, 4 off
Moran Logistics —Derby
- £27,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- In-person
- Free parking
Quick apply
Aircraft Cleaning Supervisor (Nights)-East Midlands Airport
Swissport International AG —Derby
- £17 an hour
- Weekend availability
- English
- Driving
- Travel
Operational Support Grade - HMP Stocken (Prison Support Role)
Ministry of Justice —Melton Mowbray
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
11d
Porsche Host and Health & Safety Coordinator
Sytner Porsche Leicester —Leicester
- 8 hour shift
- Microsoft Office
- Communication skills
- Employee discount
5d
SHE and Facilities Manager
Brave Human Capital Group Ltd —Rugby
- £35,000 - £38,000 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
Quick apply
1d
Cyber Security Manager
Ideagen —Ruddington
- Full-time
- Azure
- AWS
- Team management
Deputy Manager
Arch Futures —Leicester
- £30,000 - £32,000 a year
- Full-time
- Organisational skills
- In-person
- Care plans
- Health & wellbeing programme
Quick apply
7d

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incident manager jobs near leicester le2

Customer Operations Area Manager

Cadent Gas -
Leicester

Apply Now

Job details

Fixed term contract
From £72,000 a year
6 days ago

Benefits

Company pension
Discounted gym membership
Employee discount

Qualifications

Continuous improvement
Driving
Leadership
Negotiation

Full job description

Location: East Midlands

Advertised Salary: From £72,000 depending on skills & experience

Job Function: Operations

Working Hours: 37

Location Type: Hybrid

Contract Type: Fixed term contract

Req ID: 2891

Posting End Date: August 2nd

Lead the frontline operations that keep our customers and communities safe

As our Customer Operations Area Manager, you’ll play a critical role in delivering Emergency, Repair and Household Connections activities across your geographical area. This isn’t just about managing day‑to‑day work – it’s about ensuring public safety, driving operational excellence and providing a first‑class service to our customers.

Working at the heart of our operational network, you’ll lead a geographically dispersed workforce, ensuring the safe and compliant execution of all activities 24/7. You’ll balance reactive emergency workload with planned and customer‑appointed work, maintaining performance, safety, cost control and regulatory outputs. You’ll be the visible leader who engages teams, supports supervisors, manages contractors and builds trust with both internal and external stakeholders.

This is an exceptional opportunity to step into a highly influential operational leadership role, where you’ll shape culture, develop people and ensure our local operations run efficiently, safely and with a relentless focus on customer satisfaction.

Why you’ll love this role

This is a high‑impact leadership role at the core of our customer operations, offering accountability, variety and the chance to drive meaningful improvement.

Operational Leadership – Lead emergency, repair and connections delivery, balancing reactive and planned workload to meet customer and network commitments.
Safety & Compliance – Ensure public safety, regulatory compliance and strong adherence to procedures, including incident supervision and EM77 requirements.
Workforce Development – Build, develop and motivate operational teams, driving productivity, flexibility and year‑on‑year improvements.
Performance & Delivery – Manage budgets, workforce performance and operational outcomes to meet safety, customer, financial and regulatory targets.
Stakeholder & Contractor Management – Engage supervisors, field teams, contractors and partners to deliver high‑quality, compliant and efficient work.
Data, Quality & Continuous Improvement – Champion high-quality data, asset records and operational reporting to support informed decision-making and network performance.

What you’ll bring

You’re an experienced operational leader with strong judgement, resilience and a passion for safe, high‑quality delivery.

Strong leadership skills with experience managing dispersed operational teams
Excellent understanding of operational policies, regulatory requirements and safety frameworks (including NRSWA, SCO, CDM, SCCF, HSE regulations)
Ability to deliver safe, compliant, efficient operations within budget and to required quality standards
Strong stakeholder, influencing and negotiation skills, including managing trade union relationships
Competence in incident supervision, operational decision-making and performance management
A proactive mindset focused on continuous improvement, customer experience and operational excellence

If you’re ready to take on a key leadership role supporting safe, efficient and customer‑focused operations, apply now.

Disclaimer: While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role.

At Cadent, we’re thrilled to be part of the future of UK energy!

We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do.

What’s In It for You

Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer:

Annual bonus
Pension Scheme double matched up to a total of 18% of salary
25 days holiday, plus statutory days, and an option to buy more
An extra day off each year to celebrate life’s special moments
Career development with funded learning options
Flexible working and strong ED&I commitments
Generous family policies and flexible benefits
Retail discounts, gym access, and more

We support a healthy work-life balance and are open to flexible working options.

Diversity and Inclusion

Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent.

We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you!

What’s next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Home - Cadent Gas Ltd

Be part of something big. Help shape the future of gas for generations to come.

Apply Now

Refine Your Search

incident manager jobs in leicester le2

Customer Operations Area Manager

IT Incident and Problem Manager

SHEQ Manager

Data Centre Operations Manager

Maintenance Manager

Service Desk & Operations Manager

HSEQ Manager

Operational Support Grade - HMP Leicester (Prison Support Role)

Security Manager

Regional Security Manager - EMEA (m/f/x)*

Site Security Manager (Rugby)

Operations Manager

Control Room Manager

Transport Operator - 4 on, 4 off

Aircraft Cleaning Supervisor (Nights)-East Midlands Airport

Operational Support Grade - HMP Stocken (Prison Support Role)

Porsche Host and Health & Safety Coordinator

SHE and Facilities Manager

Cyber Security Manager

Deputy Manager

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