Client services occupations Work, Jobs in Leighton Buzzard, Bdf (with Salaries)

Maintenance and Contracts Co-ordinator - Full Time
Levant —Leighton Buzzard
- £29,500 - £32,500 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
4d
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
Principal Specialist, Customer Service
Collins Aerospace —Leighton Buzzard
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Annual leave
- Employee assistance programme
3d
Customer Support Executive ( 12 Month Fixed term)
PayByPhone —Hatfield
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Life insurance
Quick apply
14d
Customer Service Co-ordinator (Administrator)
DS Smith —Blunham
- Full-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Employee assistance programme
- Employee discount
Account Manager (E-Commerce)
Airbox Fulfilment —Leighton Buzzard
- Full-time
- Microsoft Outlook
- Organisational skills
- Communication skills
Quick apply
Customer Service Representative
AMI-CON —Towcester
- £24,000 a year
- Full-time
- CRM software
- Customer service
- Data entry
- Free parking
Quick apply
Operations Support Coordinator
M&S Water Services (Utilities) Limited —Luton
- £13.45 - £14.50 an hour
- Full-time
- Microsoft Word
- Contracts
- In-person
Quick apply
Equipment Installation Coordinator
UCC Coffee UK & Ireland Ltd —Milton Keynes
- £27,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Data entry
Quick apply
Customer Care Guide
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- Computer literacy
- English
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Weekend availability
- Hybrid work
- Communication skills
- Time management
Quick apply
1d
Customer Service Administrator
Johnsons Workwear Ltd —Letchworth
- £26,734.50 a year
- Full-time
- Health & wellbeing programme
Quick apply
6d
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Service Helpdesk Coordinator
BCAS Biomedical Services Ltd —High Wycombe
- £22,000 - £26,000 a year
- Full-time
- Microsoft Word
- Data entry
- Organisational skills
- Referral programme
Quick apply
12d
Customer Service Advisor
Henkel —Hemel Hempstead
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
6d
Customer Service Representative (CSR)
HUBER+SUHNER —Bicester
- Computer literacy
- Continuous improvement
- Computer skills
Customer Service Representative
CSafe —Long Crendon
- Full-time
- Hybrid work
- English
- Travel
- IT
Quick apply
Relationship Manager
School of Outdoors —Aylesbury
- £32,000 - £38,000 a year
- Hybrid work
- School
11d
Client Planning Advisor
BSI —Milton Keynes
- Up to £26,775 a year
- Full-time
- Hybrid work
- CRM software
- In-person
- Annual leave
- Bereavement leave
Customer Support Service Planner
Atlas Copco Group —Hemel Hempstead
- English
- Maths
- Computer skills
12d

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Maintenance and Contracts Co-ordinator - Full Time

Levant
Leighton Buzzard

Quick apply

Job details

Full-time
£29,500 - £32,500 a year
4 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
CRM software
Microsoft Outlook
GCSE
Filing
No experience needed
English
Microsoft Office Suite
Client services
Organisational skills
Contracts
Customer support
Customer interaction
Communication skills
Office experience
Rota coordination

Full job description

About LEVANT

LEVANT is a specialist uninterruptible power supply (UPS) service company focused on delivering a first-class service experience to our clients. We support organisations ranging from offices and data centres to major corporations across banking, telecommunications, public services and government departments.

Our sector is fast-paced and can be highly reactive because of the critical nature of the equipment we support. We are a close-knit team based at our modern office facility in Leighton Buzzard.

The Role

As Service & Contracts Co-ordinator, you will play an important role in the day-to-day delivery of our maintenance contracts and service operations. You will help ensure planned and reactive engineering visits are scheduled efficiently, customer and contract records remain accurate, and our clients receive a responsive and professional service.

You will work closely with the Managing Director, the Office UPS Maintenance and Contracts Manager, other co-ordinators, our Field Service Engineers and our clients.

Key Responsibilities

· Co-ordinate planned preventative maintenance visits and reactive engineering works.

· Manage Field Service Engineer calendars, balancing customer requirements, contractual commitments and engineer availability.

· Maintain accurate maintenance contract, customer and site information.

· Build and develop strong working relationships with customers by telephone and email.

· Process and check purchase orders received from customers.

· Review completed Field Service Engineer job reports for accuracy and identify where follow-up repair quotations are required before approved reports are submitted to clients.

· Prepare straightforward customer quotations.

· Input site-specific information into risk assessment templates.

· Collate monthly reporting information from our Field Service team.

· Provide general administrative support to the wider service and contracts team, including telephone answering, email management and filing.

UPS or electrical engineering experience is not required. Full on-the-job training will be provided to help you understand our services, terminology, systems and processes.

What We’re Looking For

Essential

· Previous administration, service co-ordination or customer service experience.

· Excellent organisational skills and strong attention to detail.

· Confident and professional written and verbal communication, including a friendly telephone manner.

· Ability to prioritise competing requirements and remain organised in a fast-paced environment.

· A strong customer service mindset and a positive, professional approach.

· Ability to take ownership of tasks and follow them through to completion.

· Ability to work flexibly, use your own initiative and contribute effectively as part of a team.

· Competent using Microsoft Outlook, Word, Excel, Teams and Microsoft 365.

· Reliable and punctual.

Desirable

· Previous experience scheduling engineers, technicians or other field-based personnel.

· Experience working with maintenance contracts or service agreements.

· Experience using field-service, scheduling, CRM or contract-management software.

· Experience within engineering, facilities management or another service-based business.

Working Environment

Because we support critical power equipment, priorities can sometimes change quickly. You will need to be organised, calm under pressure and comfortable re-prioritising work when urgent customer requirements arise.

This is a full-time, office-based position working Monday to Friday, 9.00am–5.30pm (37.5 hours per week, excluding a one-hour break).

Benefits

· Company pension

· A paid day off for your birthday

· Generous holiday allowance

· Competitive salary

Application Information

We appreciate every application. Due to application volumes, we may only be able to contact candidates selected for the next stage of the recruitment process.

For information about how we process applicant data, please see our privacy policy:

Job Types: Full-time, Permanent

Pay: £29,500.00-£32,500.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Ability to commute/relocate:

Leighton Buzzard, Bedfordshire: reliably commute or plan to relocate before starting work (required)

Education:

GCSE or equivalent (required)

Experience:

Office Administration: 2 years (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Leighton Buzzard, Bedfordshire (preferred)

Work Location: In person

Quick apply

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