Patient access occupations Work, Jobs in Levenshulme, Gtm (with Salaries)

Optical Assistant - Customer Care Office Based
Eyecare Oncall —Manchester
- £27,539.20 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Employee discount
Quick apply
Chiropractic Assistant
Ancoats chiropractic clinic —Manchester
- £12.21 - £14.00 an hour
- Part-time
- Anatomy knowledge
- Bachelor's degree
- Patient care
- Health & wellbeing programme
- Flexitime
Quick apply
Front of House
Bank MediSpa —Manchester
- From £13 an hour
- Part-time
- Hospitality
- Customer service
- Administrative experience
Quick apply
7d
Administration Assistant
Manchester University NHS Foundation Trust —Manchester
- £25,760 - £27,476 a year
- Full-time
- University
- AI
- Communication skills
2d
Community Administrator
Greater Manchester Mental Health NHS Foundation Trust —Manchester
- £25,760 - £27,476 a year
- Full-time
- Care plans
- Annual leave
- Employee discount
4h
Patient Service Executive
CARE Fertility —Manchester
- £25,284.50 a year
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
Administrator
Manchester University NHS Foundation Trust —Manchester
- £25,760 - £27,476 a year
- Full-time
- Administrative experience
- University
- Organisational skills
1d
Patient Access Officer
HCA Healthcare UK —Wilmslow
- £27,105 a year
- Full-time
- Customer service
- Computer literacy
- Patient care
- Employee discount
13d
Scan Assistant
Window to the Womb —Salford
- £13 an hour
- 12 hour shift
- Sales
- Customer service
- Computer literacy
Quick apply
2d
Clinic Receptionist
UKSKIN —Hale Barns
- £26,750 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Employee discount
- Referral programme
Quick apply
Treatment Coordinator
Holly House Dental Practice —Stockport
- £13 - £15 an hour
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
12h
Patient Advisor
Optical Express Group —Manchester
- £27,000 a year
- Weekend availability
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
PA/Medical Secretary
The Christie NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Part-time
- Hybrid work
- Typing
- Medical terminology
- Annual leave
12d
Medical Secretary
David Medical Centre —Manchester
- Part-time
- GP surgery experience
- Administrative experience
- Organisational skills
Quick apply
9d
Audio Typist
Manchester Surgical Services L —Wythenshawe
- Part-time
- Microsoft Word
- English
- Microsoft Office
- Flexitime
Quick apply
12d
Switchboard Operator (Part-time 20 hours)
The Christie NHS Foundation Trust —Manchester
- £25,272 a year
- Part-time
- Customer service
- Paid training
7d
Activity Scheduler
Manchester University NHS Foundation Trust —Manchester
- £25,760 - £27,476 a year
- Full-time
- University
- AI
- Communication skills
2d
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Manchester
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
10d
Experienced Dental Receptionist/Patient Care Co-ordinator
Beaumont Dental —Salford
- From £13 an hour
- Full-time
- Customer service
- Patient care
- Organisational skills
- Free parking
- Employee discount
Quick apply
Medical Administrative Assistant
Summerhill Health —Ashley
- £12.71 - £14.50 an hour
- Part-time
- GP surgery experience
- In-person
- Medical terminology
Quick apply
8d

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Optical Assistant - Customer Care Office Based

Eyecare Oncall -
Manchester

Quick apply

Job details

Permanent | Full-time
£27,539.20 a year

Benefits

Company events
Employee discount
On-site parking

Qualifications

Optical experience
Care home
Administrative experience
Organisational skills
Communication skills
Time management
Office experience

Full job description

Customer Care Administrator

The purpose of the Customer Care Administrator is to ensure that every touchpoint of the customer journey is delivered seamlessly ensuring exceptional customer service. This includes resolving enquiries and ensuring customer satisfaction.

This role demands excellent communication skills, strong problem-solving abilities, attention to detail, and a customer-centric attitude. The Customer Care Administrator is also responsible for accurate data collection and input across multiple systems.

As Customer Care Administrator, your primary responsibilities will include:

Respond to customer enquiries via phone, email, and chat promptly and professionally to ensure high quality customer service.
Efficiently and effectively resolve customer issues and complaints, escalating to the appropriate department or person as needed to maintain high levels of customer satisfaction.
Ensure patient lists are updated, and customer happiness surveys are carried out accurately and promptly in line with monthly targets.
Assure all confirmed clinics remain at the minimum quantity levels at all times.
Carry out Optical data checks and process orders, identifying and rectifying any errors to ensure accurate data collection, input, and monitoring.
Submit claims to the NHS in a timely manner to make sure payment is received promptly and accurately.
Maintain customer records and update home account information to ensure our data is continuously correct.
Carry out inductions to confirm new customers are onboarded effectively.
Manage time effectively to ensure individual performance and targets are met.
Communicate with Care Home Managers and staff to book and confirm visits, ensuring accurate data verification for optimal service delivery.
Complete all connecting administrative tasks accurately to ensure clinics run smoothly.
Follow up with customers and Care Home Managers to ensure their issues are resolved and continue to provide a high quality service they are happy with.
Provide accurate information about our products and services, continuously acting as a positive ambassador for the company.

Skills required:

Previous experience in a care home setting is a plus

At least 4 years of optical experience required

Strong organizational and time management skills

Excellent interpersonal skills

Enthusiastic and proactive attitude

Hours and Location:

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Benefits

No weekend or evening work

28 days of holidays, including bank holidays

An additional paid day off for your birthday

Annual free eye test and discounted glasses for you and a family member

Job Details

Full-time, Permanent

Denton - Manchester

Monday – Friday 40 hours - 8:30am to 5:30pm

Salary: £27,539.20

Ready to elevate your career and make a difference? Apply now to join our team as an Optical Assistant

Job Types: Full-time, Permanent

Pay: £27,539.20 per year

Benefits:

Company events
Employee discount
On-site parking

Experience:

Optical: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in levenshulme, gtm

Optical Assistant - Customer Care Office Based

Chiropractic Assistant

Front of House

Administration Assistant

Community Administrator

Patient Service Executive

Administrator

Patient Access Officer

Scan Assistant

Clinic Receptionist

Treatment Coordinator

Patient Advisor

PA/Medical Secretary

Medical Secretary

Audio Typist

Switchboard Operator (Part-time 20 hours)

Activity Scheduler

Clinic Receptionist

Experienced Dental Receptionist/Patient Care Co-ordinator

Medical Administrative Assistant

I want to receive the latest job alerts for patient access occupations in levenshulme, gtm

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