Duty manager Work, Jobs in Lewes, Esx (with Salaries)

Senior Complaints Officer and Duty Manager
East Sussex County Council —Lewes
- Analysis skills
- Communication skills
7d
Area Sales Manager - South
Claygate Distribution Ltd —Sussex
- £37,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Profit sharing
- Employee discount
Quick apply
Site Manager
Northease Manor School —Lewes
- £37,264 a year
- Full-time
- Supervising experience
- In-person
- Mechanical knowledge
- Free parking
Quick apply
21h
Premises Manager
Glebe Primary School —Brighton
- £30,760.67 a year
- Full-time
- Heavy lifting
- Travel
- Training & development
- Free parking
- Health & wellbeing programme
Quick apply
Working Site Supervisor / Site manager
Craig Construction Services Ltd —Shoreham by Sea
- £40,000 - £55,000 a year
- Full-time
- Carpentry
- Microsoft Excel
- Microsoft Outlook
Quick apply
Senior Manager: Specialist Teaching Services
East Sussex County Council —Lewes
- Management
- Leadership
1h
Shipping and Logistics Coordinator
Flare Audio Ltd —Lancing
- From £29,000 a year
- Full-time
- Writing skills
- Forklift
- Data entry
- Free parking
- Employee discount
Quick apply
13d
MSP 3rd Line Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
Medical Secretary / Practice PA (Private Clinic, Hurstpierpoint)
Spine and Brain LTD —Hassocks
- £25,000 - £33,000 a year
- Weekend availability
- Computer literacy
- GP surgery experience
- Administrative experience
Quick apply
11d
Sales Administrator
Birchwood Group —Eastbourne
- £25,350 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
Quick apply
10d
Head of Operations
EMED Group —Burgess Hill
- Full-time
- Hybrid work
- Team management
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
2d
General Manager
TeamSport —Brighton
- Weekend availability
- Recruiting
- Training & development
- Leadership
Holiday Services Manager
Park Holidays UK —Pevensey Bay
- £29,000 a year
- Full-time
- Organisational skills
- Computer skills
- Guest services
- Employee assistance programme
- Employee discount
12d
Practice Tutor Assessor -Brighton, Eastbourne and Hastings- Kent, Surrey & Sussex
HM Prison & Probation Service —Brighton and Hove
- £30,001 - £44,520 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Mentoring
- Annual leave
- Employee discount
2d
Retail Store Manager
Cancer Research UK —Lewes
- £28,429 - £33,431 a year
- Full-time
- Customer service
- Recruiting
- Retail management
- Employee discount
4d
Duty Manager
LKQ Corporation —Brighton and Hove
- Full-time
- Customer service
- Team management
- Recruiting
- Annual leave
- Employee assistance programme
Theatre Staff (Zero-hours)
Brighton College —Brighton
- £15.13 an hour
- Part-time
- Customer service
- English
- Communication skills
- Annual leave
Quick apply
9d
Senior Business Operations Manager
Unity Technologies Canada Company —Brighton
- £109,800 - £168,500 a year
- English
- AI
- Analytics
- Annual leave
- Employee assistance programme
7d
Assistant Site Manager
BarrattDevelopments —Uckfield
- Customer service
- Team management
- Budgeting
10d
Operations Manager
Natural Health Co —Royal Tunbridge Wells
- £34,000 - £38,000 a year
- Part-time
- Google Suite
- Writing skills
- Team management
- Health & wellbeing programme
- Employee discount
Quick apply

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Senior Complaints Officer and Duty Manager

East Sussex County Council -
Lewes

Apply Now

Job details

7 days ago

Qualifications

Report writing
Stakeholder liaison
Complaint handling
Analysis skills
Communication skills

Full job description

Do you want to make a real difference by resolving issues, informing service improvement and ensuring people's voices are heard?

Then join East Sussex County Council's Adult Social Care Complaints and Feedback Team, where you'll help turn feedback into action, improve services for residents, and support the delivery of fair, effective and accountable Adult Social Care services.

We are seeking an experienced and motivated Senior Complaints Officer and Duty Manager to support triage, complaint resolution and Member enquiries within Adult Social Care and Health.

As an integral member of the team you will resolve concerns presenting to our duty team, manage a varied complaints caseload, provide expert advice, and identify themes and learning from complaints to support service improvements.

We are looking for candidates who:

have experience managing complex complaints, investigations or enquiries.
have effective communication skills and strong analytical and report-writing abilities.
are able to manage competing priorities and deadlines.
have knowledge of Adult Social Care services and complaints processes.
have strong IT skills, including in Microsoft 365, and experience of using case management systems

Please download the job description and person specification for more information.

To apply for this role, please follow the ‘Apply Now’ button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests and include why you are interested in the role.

For guidance on how to write an application see our how to apply page and our statement on the use of AI .

Interviews will take place in person at County Hall, Lewes. Interviews will be taking place on the mornings of the 15th and 16th of September.

Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

This post provides an opportunity to work with a range of stakeholders to ensure the resolution of complaints and concerns and that leaning is used to support the ongoing delivery of excellent services to residents.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page .

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

If you're passionate about excellent customer service, resolving complex issues and improving outcomes for residents, we'd love to hear from you.

For an informal discussion about this opportunity contact Jacqueline London-Willis, Head of Insight and Assurance, via email at [email protected] to request a MS teams call or phone call.

For work that makes a difference choose East Sussex.

Additional Information

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record . Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Apply Now

Refine Your Search

duty manager jobs in lewes, esx

Senior Complaints Officer and Duty Manager

Area Sales Manager - South

Site Manager

Premises Manager

Working Site Supervisor / Site manager

Senior Manager: Specialist Teaching Services

Shipping and Logistics Coordinator

MSP 3rd Line Service Desk Technician

Medical Secretary / Practice PA (Private Clinic, Hurstpierpoint)

Sales Administrator

Head of Operations

General Manager

Holiday Services Manager

Practice Tutor Assessor -Brighton, Eastbourne and Hastings- Kent, Surrey & Sussex

Retail Store Manager

Duty Manager

Theatre Staff (Zero-hours)

Senior Business Operations Manager

Assistant Site Manager

Operations Manager

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