Senior client services manager Work, Jobs in Liverpool L3 (with Salaries)

Client Services Manager
Signature Business Development Services Ltd —Liverpool
- £43,435 - £52,831 a year
- Full-time
- Business development
- Supervising experience
- Contracts
Quick apply
2d
Client Development Manager
Sykes Holiday Cottages —Chester
- Up to £50,000 a year
- Full-time
- Sales
- Business development
- Travel
Quick apply
Senior Contracts Manager
Nationwide Fencing Services Ltd —Liverpool
- £48,753.69 - £68,692.26 a year
- Full-time
- Civil engineering
- Travel
- Organisational skills
Quick apply
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Senior Paid Social Manager
Soar With Us —Liverpool
- £45,000 - £52,000 a year
- Full-time
- Remote
- Project management
- Mentoring
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Workforce Operations Manager
Fastalents Workforce Solutions Ltd —Liverpool
- £65,770 - £74,179 a year
- Full-time
- Analysis skills
- Supervising experience
- In-person
Quick apply
2d
Senior Knowledge Manager
Brabners —Liverpool
- Hybrid work
- Continuous improvement
- AI
- Annual leave
- Life insurance
14d
Senior Finance Manager
GXO Logistics —Warrington
- Up to £75,000 a year
- Full-time
- Microsoft Excel
- Annual leave
- Employee assistance programme
Sr. Product Manager
Omnicell —Warrington
- £90,000 - £105,000 a year
- Master's degree
- Analysis skills
- Bachelor's degree
Senior Contracts & Projects Manager
QSD —Flint
- £50,000 - £60,000 a year
- Full-time
- Plumbing
- Organisational skills
- Contracts
Quick apply
23h
Client Care Manager
Fletchers Solicitors —Liverpool
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Agile
- Sick pay
Quick apply
1d
Senior Fire Protection Manager
Viza Fire Engineering Services Ltd —Liverpool
- £66,500 - £75,000 a year
- Full-time
- Engineering
- Project management
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Key Account Manager
Zeelandia Ltd —Ashton-in-Makerfield
- £52,000 - £56,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
- Employee assistance programme
Quick apply
6d
Senior Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Hospitality
- Driving
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Project Coordinator
M Group —Bootle
- Microsoft Excel
- Microsoft Office
- Project management
- Annual leave
- Work from home
13d
Senior Marketing Manager
DFS —Warrington
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Brand Strategy Lead
STIC Marketing Ltd —Liverpool
- £58,000 - £76,000 a year
- Full-time
- Marketing
- Bachelor's degree
- In-person
- Language training provided
Quick apply
2d
Senior Site Manager
Gallifordtry —Chester
- Full-time
- Employee assistance programme
- Employee discount
Business Development Manager (BDM)
NRC IES LTD —Wirral
- £45,000 - £60,000 a year
- Full-time
- Business development
- Team management
- In-person
Quick apply
7d
Senior Marketing Executive / Marketing Manager
Fuelius —Chester
- Full-time
- Hybrid work
- IT
- Paid training
Quick apply

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senior client services manager jobs near liverpool l3

Client Services Manager

Signature Business Development Services Ltd
Liverpool

Quick apply

Job details

Permanent | Full-time
£43,435 - £52,831 a year
2 days ago

Benefits

Private medical insurance
Transport links
On-site parking

Qualifications

Business Management
Business development
Supervising experience
Contracts
Business
Account management
Leadership
Communication skills

Full job description

About the Role:

Liverpool is recognised for its strong commercial heritage and growing professional services sector. At Signature Business Development Services Ltd, we help organisations strengthen client relationships, improve service delivery and achieve sustainable business growth.

We are looking for an experienced Client Services Manager who can take ownership of key client accounts and maintain consistently high service standards. You will serve as the main connection between our clients and internal delivery teams, ensuring that expectations are clearly understood and commitments are fulfilled.

This is a senior management position for someone who combines strong relationship-building skills with commercial awareness, operational discipline and the confidence to manage complex client requirements.

Why Work With Us?

The Environment:

Our office is located in Liverpool’s established commercial district at The Capital Building on Old Hall Street. You will work in a professional and collaborative environment with access to major transport links and city-centre amenities.

Client Focus:

Our clients are central to every business decision we make. You will have the authority to improve account processes, resolve service challenges and introduce initiatives that strengthen long-term client satisfaction.

Professional Influence:

You will work closely with commercial, project and operational managers. Your recommendations will directly influence client retention, service quality and account growth.

Growth:

We support professional development through relevant training, industry events and opportunities to take responsibility for larger client portfolios.

Key Responsibilities:

Client Relationship Management:

Build and maintain trusted relationships with key corporate clients. Understand their objectives, challenges and service expectations.

Account Ownership:

Take responsibility for a portfolio of client accounts, ensuring that contractual commitments, service standards and agreed deliverables are achieved.

Service Delivery:

Coordinate with project, operations and support teams to ensure that services are delivered accurately, professionally and within agreed timelines.

Team Leadership:

Supervise and support client service and account management employees. Set performance expectations, review workloads and provide constructive coaching.

Client Retention:

Develop account retention plans and identify potential risks before they affect the client relationship.

Business Growth:

Identify opportunities to expand existing accounts through additional services, contract renewals and long-term partnership arrangements.

Issue Resolution:

Manage escalated client concerns professionally. Investigate service issues, coordinate corrective actions and provide clear progress updates.

Performance Reporting:

Prepare regular account reports covering service performance, client satisfaction, commercial activity and areas requiring improvement.

Stakeholder Management:

Lead client meetings, service reviews and internal account discussions. Communicate confidently with managers, suppliers and senior client representatives.

Process Improvement:

Review client service procedures and recommend improvements that increase efficiency, consistency and customer satisfaction.

What We Are Looking For:

Experience:

At least 5 years of experience in client services, account management, business services or a related commercial environment, including previous responsibility for major client accounts.

Leadership:

Demonstrated experience supervising employees, coordinating multidisciplinary teams or managing account-related workflows.

Client Management:

Strong ability to build professional relationships, manage expectations and handle sensitive or complex service concerns.

Commercial Awareness:

A good understanding of contracts, account profitability, renewals, service-level agreements and business development opportunities.

Communication:

Excellent written and verbal communication skills with the confidence to lead meetings, present reports and negotiate practical solutions.

Organisation:

Strong planning and prioritisation skills with the ability to manage multiple accounts, deadlines and client requirements.

Problem Solving:

A practical and composed approach to resolving service issues, operational challenges and competing stakeholder priorities.

Education:

A degree or professional qualification in business management, marketing, communications or a related field is preferred. Equivalent relevant experience will also be considered.

Mindset:

You are commercially aware, client-focused and accountable. You understand when to protect the client relationship, when to challenge unrealistic expectations and when to escalate a business risk.

Pay: £43,435.00-£52,831.00 per year

Benefits:

On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

senior client services manager jobs in liverpool l3

Client Services Manager

Client Development Manager

Senior Contracts Manager

Head of Customer Experience

Senior Paid Social Manager

Workforce Operations Manager

Senior Knowledge Manager

Senior Finance Manager

Sr. Product Manager

Senior Contracts & Projects Manager

Client Care Manager

Senior Fire Protection Manager

Key Account Manager

Senior Account Manager

Project Coordinator

Senior Marketing Manager

Brand Strategy Lead

Senior Site Manager

Business Development Manager (BDM)

Senior Marketing Executive / Marketing Manager

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