The HR Advisor & Office Operations is a hands-on operational role responsible for delivering robust HR support to the UK business while ensuring the London office operates smoothly, professionally, and is consistently client-ready.
The focus is on providing practical HR advisory support, maintaining People processes, analysing People data, and managing defined office operations.
The role requires regular on-site presence to proactively identify and resolve issues, support employees and managers, and ensure the office environment functions effectively.
Key Responsibilities
HR Operations & Advisory (Primary Focus – approx. 70%)
- Act as the first point of contact for UK employees and managers on day-to-day HR matters, escalating complex issues where appropriate
- Support the full employee lifecycle, including onboarding, probation management, contract changes, role changes, and offboarding
- Prepare HR documentation including employment contracts, amendments, letters, and policy acknowledgements
- Maintain accurate and compliant employee records within HR systems, ensuring data integrity and audit readiness
- Support performance management processes, including documentation, timelines, and coordination with managers
- Partner closely with the Global HR Operations Director on UK People priorities and wider European People initiatives
- Collaborate cross-regionally with HR colleagues in Europe and India to support
consistency and best practice
- Support policy implementation and updates, including adapting global policies for local UK application
- Assist with employee relations matters at an operational level, ensuring appropriate
documentation and process adherence
- Analyse People data and trends (absence, turnover, engagement, office usage,
compliance metrics) and present insights to HR leadership to inform decision-making Office Management & Facilities (Secondary Focus – approx. 30%)
- Serve as the primary point of contact for all UK office-related matters
- Manage relationships with third-party vendors, landlords, building management,
cleaners, caterers, IT and facilities providers
- Coordinate building access, maintenance issues, health & safety checks, first aid supplies, and office compliance requirements
- Ensure the office kitchen is fully stocked weekly (drinks, milk, food, supplies) and that shared spaces are consistently maintained
- Book and coordinate internal events, team meetings, client visits, and office-based sessions, including catering and room setup
- Arrange office lunches and hospitality where required for meetings or visitors
- Monitor office equipment and facilities (e.g. coffee machines, printers, toilets, meeting rooms) and proactively resolve issues
- Support negotiation and renewal of office-related contracts and vendor rates where appropriate
- Maintain office trackers, logs, and records relating to facilities, spend, and suppliers
Ways of Working
- This role requires regular physical presence in the London office (minimum two days per week) to effectively deliver responsibilities
- Strong collaboration with global People teams is expected, including supporting
initiatives outside the UK where required
Skills & Experience
- Proven experience in an HR operations, HR advisor, HR generalist, or People operations
role, ideally within a growing or international organisation
- Solid understanding of UK employment practices and HR processes
- Experience managing office operations, vendors, or facilities coordination
- Comfortable handling sensitive information with discretion and professionalism
- Strong organisational skills with the ability to manage multiple priorities
- Confident communicator with the ability to work effectively with employees, managers,
and external partners
- Data-literate, with experience analysing and presenting People or operational data
- Proactive, solutions-focused, and comfortable operating independently within defined
parameters
- CIPD qualification (desirable)
What Success Looks Like
- UK HR processes run smoothly, consistently, and compliantly
- Managers and employees receive timely, clear HR support
- The London office is well-run, well-stocked, and client-ready at all times
- Office issues are identified and resolved proactively rather than reactively
- People data and trends are visible and inform People and business decisions
- Clear boundaries exist between HR operations, office management, and executive
support
Salary Range: GBP £35,000- £38,000
The above range is based on a wide array of factors unique to each candidate including, but not limited to, skill set, years and depth of experience, certifications and specific office location.
Company Values: At Radancy, we are dedicated to the core values that guide our work and culture:
Innovative Spirit Innovation leads the way. We have a rich history of developing and delivering what’s new and next while valuing every voice on our team. Together, we’re shaping the future and leading the industry forward.
Rewarding Impact Work that matters. We strengthen organizations with transformative software that connects people around the world to meaningful careers. This work makes a difference in people’s lives and inspires our team to advance technology with purpose.
Performance Driven Success drives results. We use data and insights to inform strategy and maximize performance for our customers, all backed by our global teams committed to exceeding expectations with unmatched expertise and support.
Supportive Teams Collaboration is our backbone. We foster an environment that inspires our team members to deliver industry-defining technology. We empower our teams to learn from each other, grow their skills and create positive change in their work and communities.
Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at [email protected] , and we will work with you to meet your needs.
