Smart home consultant Work, Jobs in London, Eng (with Salaries)

Customer Helpdesk Consultant
InfoTrack —London
- £27,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
3d
Graduate Technical Consultant
TAP CXM —London
- £25,000 - £27,500 a year
- Full-time
- Hybrid work
- Sales
- Engineering
- Analysis skills
- Gym membership
Quick apply
Home Consultant
Tapi —North London
- Full-time
- Employee assistance programme
- Employee discount
12d
CRM Data Business Analyst
TAP CXM —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- CRM software
- Data analysis skills
- SQL
- Health & wellbeing programme
- Sick pay
Quick apply
2d
Resourcers / Trainee and Senior
Trevett Services —London
- Hybrid work
- Annual leave
AV Consultant - Principal/Associate (Building Technology Systems)
WSP —London
- Part-time
- Hybrid work
- Schematics
- System design
- Flexitime
- Work from home
Consultant to Principal Consultant opportunities | Environment Policy
ICF —London
- Full-time
- Analysis skills
- Communication skills
- Annual leave
3d
Senior Consultant - Water Governance, Strategy & Policy
ICF —London
- Full-time
- Doctoral degree
- English
- Master's degree
- Annual leave
360 Recruitment Account Managers / Junior and Senior
Trevett Services —London
- Hybrid work
- Annual leave
Technical Business Analyst
Commcise —London
- Full-time
- Microsoft Powerpoint
- Sales
- SQL
Interior Design Consultant
RH —London
- Microsoft Office
- Travel
- Communication skills
Quick apply
Subscriber Sales Consultant
Johnson Controls —Sunbury
- Full-time
- Sales
- In-person
- Annual leave
- Employee assistance programme
Viewing & Booking Consultant
Venture Franchise Services —South Woodford
- £25,000 a year
- Full-time
- Sales
- Communication skills
Account Manager
PPRO —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Gym membership
Senior Consultant - Economics (Environment Policy)
ICF —London
- Full-time
- Doctoral degree
- English
- Master's degree
- Annual leave
Project Controls Risk Lead
th3rdcurve —London
- Temporary
- Hybrid work
- Analysis skills
- Travel
- Construction experience
Quick apply
Consultant / Manager, Financial Services Tax
Deloitte —London
- Hybrid work
- Communication skills
- Banking
- Tax experience
BMS Mechanical Controls Consultant (Building Technology Systems)
WSP —London
- Part-time
- Hybrid work
- Analysis skills
- Project management
- Flexitime
- Work from home
Staff Optimization Consultant
Airwallex —London
- Full-time
- Analysis skills
Heat Network Consultant (HNTAS)
Insite Energy —London
- Full-time
- Hybrid work
- CAD
- Engineering
- English
- Employee assistance programme
Quick apply

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Customer Helpdesk Consultant

InfoTrack -
London

Quick apply

Job details

Full-time
£27,000 a year
3 days ago

Benefits

Annual leave
Flexitime
Private medical insurance
Referral programme

Qualifications

Analysis skills
SaaS
Communication skills

Full job description

Customer Helpdesk Consultant

Location: Waterloo (hybrid after probation)

Salary: £27,000

Do you enjoy helping customers solve problems and get the most out of technology?

Do you thrive in a fast-paced environment where no two days are the same?

InfoTrack’s Helpdesk Consultants are client-centric, tech-savvy, and genuinely passionate about delivering outstanding customer service. If this sounds like you, you could be a great fit for our team.

As a Helpdesk Consultant, you’ll be the first point of contact for InfoTrack clients, supporting them with navigating our platform, troubleshooting issues, and resolving queries. You’ll take pride in helping customers achieve successful outcomes while delivering a high standard of service and building strong, lasting relationships.

About InfoTrack

InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes.

As our market share continues to grow, so does the demand for exceptional support. That’s why we’re expanding our Helpdesk team to ensure we continue delivering the high standards our customers expect.

What you’ll be doing

In this role, you will:

Respond to customer queries and issues via email, phone, and self-service channels
Deliver timely and accurate customer service on a day-to-day basis
Work to defined customer service standards
Identify and champion opportunities to improve customer support
Share customer feedback with your line manager
Maintain clear and ongoing communication with customers regarding updates provided by other teams

What we're looking for

Essential:

• Excellent written and verbal communication skills

Ability to prioritise and multitask across issues

• Understanding of SMART goals/objectives and KPIs

Ability to follow processes and procedures accurately and consistently
High attention to detail
Strong problem-solving, analytical, and diagnostic skills

Desirable (but not essential):

• Experience working with a software or SaaS provider

Exposure to the legal tech or conveyancing sector
Experience using ticketing systems

Working Hours

Your working week will be 37.5 hours per week, typically 9:00am – 5:30pm initially, with opportunities for hybrid working between home and our Waterloo office once your probationary period is completed.

Salary and Progression

Our Helpdesk Consultants earn a salary of £27,000, with annual performance reviews that provide a clear pathway for career development and salary progression.

Benefits and Rewards

At InfoTrack, we believe in rewarding our people and creating a positive workplace culture.

You’ll benefit from:

25 days annual leave, plus bank holidays
Flexible working options, including hybrid working and flexitime after probation
Private health insurance, including dental, optical and hearing cashback
24/7 health advice line and access to virtual GP appointments
In-house barista: enjoy freshly brewed drinks throughout the day
Office snacks, including fruit and refreshments
Regular team breakfasts and lunches
Recognition awards: £100 spot prizes for going above and beyond
“Work From Anywhere” weeks: work remotely from a location of your choice
Referral bonus: earn up to £2,000 for successful referrals
Regular social events including summer and Christmas parties, hikes, pub quizzes and more

If you’re looking to build your career in a varied and interesting support role while working with modern technology and a supportive team, we’d love to hear from you.

If you have any questions about the role or require any reasonable adjustments as part of the recruitment process, please let us know at [email protected].

Quick apply

Refine Your Search

smart home consultant jobs in london, eng

Customer Helpdesk Consultant

Graduate Technical Consultant

Home Consultant

CRM Data Business Analyst

Resourcers / Trainee and Senior

AV Consultant - Principal/Associate (Building Technology Systems)

Consultant to Principal Consultant opportunities | Environment Policy

Senior Consultant - Water Governance, Strategy & Policy

360 Recruitment Account Managers / Junior and Senior

Technical Business Analyst

Interior Design Consultant

Subscriber Sales Consultant

Viewing & Booking Consultant

Account Manager

Senior Consultant - Economics (Environment Policy)

Project Controls Risk Lead

Consultant / Manager, Financial Services Tax

BMS Mechanical Controls Consultant (Building Technology Systems)

Staff Optimization Consultant

Heat Network Consultant (HNTAS)

I want to receive the latest job alerts for smart home consultant in london, eng

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