Membership experience manager Work, Jobs in London (with Salaries)

General Manager
Virgin Active —London
- Budgeting
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Part Time Duty Manager
Zest Leisure Group —London
- £26,500 - £30,000 a year
- Part-time
- In-person
- Communication skills
- Employee assistance programme
- Gym membership
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Gym membership
Quick apply
Membership Manager
Loulou Groupe —London
- CRM software
- Hospitality
- Writing skills
Quick apply
Events & Operations Support Manager
Houston and Hawkes - Head Office —London
- £45 an hour
- Full-time
- Hospitality
- Microsoft Office
- Human resources
- Employee assistance programme
Quick apply
UK Family Activities Manager
Virgin Active —London
- Full-time
- Data analysis skills
- Communication skills
- Annual leave
- Employee discount
Operations Manager
Virgin Active —London
- Full-time
- Team management
- Annual leave
- Employee discount
Membership Experience Manager
JDGYMS —Watford
- Full-time
- Business development
- Training & development
- Leadership
- Employee discount
Quick apply
General Manager - Padel & Athletics Club
GrassRoots Padel / Wimbledon Park Sports Hub —London
- £45,000 - £55,000 a year
- Weekend availability
- Hospitality
- Management
- In-person
Quick apply
19h
Urban Outfitters Team Leader - Spitalfields, London
Urban Outfitters —London
- Part-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Visitor Engagement Assistant - fixed term contract
Mitie —London
- Communication skills
3d
Family Activities Manager
Virgin Active —Bromley
- Team management
- Organisational skills
- Annual leave
- Employee discount
Duty Manager
Virgin Active —London
- Communication skills
- Annual leave
- Employee discount
11d
Partner Events Manager, Partner Experience
PlayStation Global —London
- Hybrid work
- Communication skills
Quick apply
2d
Membership Manager
Work.Life —London
- Cleaning
- Training & development
- Leadership
Counter Associate - 'The Ordinary' - Selfridges, Oxford Street
DECIEM —London
- Part-time
- Customer service
- Merchandising
- Communication skills
- Annual leave
- Employee assistance programme
Day/Night Front Office Team Member
IBIS —London
- £14.80 - £15.30 an hour
- Weekend availability
- Hotel
- Organisational skills
Quick apply
Assistant General Manager
Zest Leisure Group —London
- £42,000 - £48,500 a year
- Weekend availability
- Sales
- Team management
- In-person
- Employee assistance programme
- Referral programme
Membership Manager
My Aerial Home —Sydenham
- £25,953.75 - £32,000.00 a year
- Part-time
- Supervising experience
- Team management
- Free parking
Quick apply
9d
Sports Centre Duty Manager – Part Time
St Margaret's School —Bushey
- £20,000 - £21,000 a year
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
- Gym membership
Quick apply

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membership experience manager jobs near london

General Manager

Virgin Active -
London

Apply Now

Job details

Benefits

Private dental insurance
Annual leave
Discounted or free food
Company pension
Employee assistance programme
Employee discount

Qualifications

Profit & loss
Budgeting
Financial management
Leadership
Team motivation leadership
Communication skills

Full job description

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
We take value in recruiting the very best team members who work in our clubs in delivering a world-class member experience. We are now looking for a General Manager to join our Club Management Team.
It’s a truly exciting time to be joining Virgin Active. We are transforming our clubs and redefining who we are — evolving into social wellness clubs that connect people, movement, relaxation and community all under one roof. With refurbishments underway across the majority of our estate and bold plans to elevate our member experience, you’ll have the opportunity to lead from the front of this transformation. This is your chance to shape the future of wellness and play a pivotal role in the next chapter of Virgin Active.
The General Manager is responsible for leading the overall operations and performance of the club, driving member satisfaction, achieving commercial success, and ensuring the highest standards of safety, service, and brand excellence. You will be the face of the club – inspiring your team, creating a vibrant culture, and delivering an exceptional Virgin Active experience every single day.
The Role
Lead, inspire, and develop a high-performing club team to deliver an exceptional member experience.
Take full ownership of the club’s commercial performance, driving membership growth, retention, and revenue targets.

Champion Virgin Active’s new social wellness vision and ensure all brand standards are consistently achieved.

Manage budgets, P&L, and operational KPIs, ensuring the club runs efficiently and profitably.

Oversee health & safety and compliance standards, ensuring a safe environment for members and team members.

Foster a culture of wellbeing, teamwork, and continuous improvement across the club.

Build strong relationships with members, understanding their needs and ensuring their experience exceeds expectations.

Work collaboratively with support teams to deliver new initiatives and bring our reimagined club experience to life.

Experience
Previous experience as a General Manager, Club Manager, or Senior Operations Manager in a hospitality, fitness, or leisure environment.

Strong leadership skills, with a proven ability to build, motivate, and develop high-performing teams.

Commercial acumen and experience managing budgets, KPIs, and P&L.

A passion for health, fitness, and delivering exceptional customer experiences.

Outstanding communication and interpersonal skills, with the ability to influence and inspire.

Strong problem-solving skills and the ability to thrive in a fast-paced, people-focused environment.

Our Perks
25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you to take them.

Access to The People’s Pension (3% contribution) OR Scottish Widows Pension with matched contributions up to 5%.

Competitive bonus structure
Complimentary Virgin Active membership for you and a buddy – plus free membership for your children and access to Club V.

Private Dental and Healthcare Insurance – because your physical health matters.

Life Assurance 4x your salary – peace of mind for you and your loved ones.

Discounts across Virgin Active – including guest passes and 50% off PT sessions.

Join the Virgin Family – enjoy exclusive discounts with Virgin Atlantic, Virgin Holidays, Virgin Media/O2, and more.

20% off food and drink at our KAUAI branches.

Access to Salary Finance for loans, savings plans, and financial wellbeing support.

Mental health support through our BUPA Employee Assistance Programme, including 4 free counselling sessions.

Complimentary corporate letting services with Dexters – no tenant charges.

Access to ePoints with online retailer discounts.

Discounts on Virgin Active Academy courses – perfect for pursuing your passion.

Apply Now

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membership experience manager jobs in london

General Manager

Part Time Duty Manager

Assistant Customer Service Manager

Membership Manager

Events & Operations Support Manager

UK Family Activities Manager

Operations Manager