Market leader Work, Jobs in Longfield, Ken (with Salaries)

Manager, Customer Success International
Litera —London
- Full-time
- Hybrid work
- AI
- Communication skills
Sales Intern
CHX Asset Management —London
- £100 - £1,000 a week
- Full-time
- Hybrid work
- Microsoft Word
- English
- Microsoft Office
- Flexitime
- Work from home
Quick apply
12d
In-Store VM- Bluewater Shopping Centre
NEXT —Greenhithe
- Full-time
- Microsoft Outlook
- Merchandising
- Travel
12d
Vehicle and Asset Auditor
Vehicle & Asset Solutions Ltd —Battersea
- £13.94 an hour
- Part-time
- Communication skills
- Annual leave
Quick apply
14d
Team Member (Stock)
NEXT —Dartford
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
7d
Precious Metals and Currency Dealer
Tavex —London
- £50,000 - £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)
Anthropic —London
- £2,310 - £4,300 a week
- Part-time
- Remote
- Maths
- Bachelor's degree
- APIs
- Flexible schedule
Daycare Dog Walker
Green Dog Walking —Pimlico
- £500 - £700 a week
- Full-time
- Customer service
- English
- Driving
Quick apply
Customer Team Leader
Co-op —Rochester
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
5h
Portfolio Development Intern
CHX Asset Management —London
- £100 - £500 a week
- Full-time
- Hybrid work
- Microsoft Word
- English
- Microsoft Office
- Flexitime
- Work from home
Quick apply
12d
Assistant Merchandiser
NEXT —London
- £34,000 - £47,000 a year
- Full-time
- Sales
- Merchandising
- Presentation skills
- Free parking
- Employee discount
Wardrobe Bedroom Fitters Installers
Home Decor GB Limited —Maidstone
- £250 - £400 a day
- Part-time
- Carpentry
- Travel
- In-person
Quick apply
12d
Community Manager
BTCC - UK —London
- From £36,000 a year
- Full-time
- English
- Microsoft Office
- Business development
- Annual leave
- Referral programme
Quick apply
8d
In-Store VM- Thurrock Lakeside
NEXT —West Thurrock
- Full-time
- Microsoft Outlook
- Merchandising
- Travel
12d
Customer Service Specialist
Landmark Information Group —West Malling
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Room Leader
Monkey Puzzle —Sevenoaks
- Up to £31,000 a year
- Full-time
- Childcare
- Teaching
- Health & wellbeing programme
- Annual leave
Quick apply
2d
BBC Studios Runners Pool (Genre-Wide)
BBCSTUDIOS —London
- No experience needed
- Annual leave
International Strategy & Operations Manager, Logistics
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
Stock Manager
NEXT —Orpington
- From £16,839 a year
- Part-time
- Customer service
- Leadership
- Employee discount
3d
Senior Sales Executive- UK
RealTrust —London
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Mentoring
- Work from home
- Referral programme
Quick apply

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Manager, Customer Success International

Litera -
London

Apply Now

Job details

Full-time

Qualifications

AI
Account management
Communication skills

Full job description

Job Description

Ready to Help Shape the Future of Legal Tech?!

At Litera, we don’t just build software, we transform how the world’s top law firms operate. Every day, we Raise The Bar™️ for what’s possible through AI, innovation, and solutions that power millions of legal professionals worldwide. If you’re energized by scale, real impact, and meaningful challenges, you’ll feel right at home here.

Where You’ll Work

Hybrid: This is a hybrid role based in London with the expectations to be in office at least 3 days a week for collaboration and connection.

Why this Role Matters

The Manager, Customer Success (International) owns the outcomes that matter most — retention, adoption, and long-term customer growth across EMEA, APAC, and beyond. In this role, you'll lead and scale a team of Customer Success Managers whose work directly shapes whether international customers succeed with Litera. Your impact is measured in the value customers realize, the partnerships you deepen, and the revenue you protect — all while connecting regional execution to Litera's global Customer Success strategy.

What You'll Deliver

Leadership:

Lead, coach, and develop a team of International Customer Success Managers, supporting customers across EMEA and other assigned regions.
Build a high‑performing, engaged team capable of managing regional complexity, cultural nuance, and varied customer maturity.
Establish clear priorities, capacity planning, and coverage models appropriate for international markets.
Create an environment of accountability, collaboration, and continuous improvement aligned to Litera’s global standards.

Customer Outcomes & Retention:

Ownership of renewal process, including accurate forecasting on SFDC.Own customer health, adoption, and retention outcomes across the international customer portfolio.
Ensure consistent execution of success plans, value adoption assessments, and Quarterly Business Reviews (QBRs) with international customers.
Proactively identify regional risks and partner with CSMs to implement mitigation and recovery strategies.
Support renewal readiness and partner closely with Renewals and Sales teams to ensure value‑led, on‑time renewals.

Operational & Regional Excellence:

Drive consistency and scalability of Customer Success processes across international regions.
Leverage customer telemetry and adoption data to identify trends, risks, and opportunities at both account and regional level.
Partner with Customer Success Operations to refine reporting, playbooks, and tooling that support international scale.
Ensure strong CRM discipline, forecasting accuracy, and account hygiene across the team.

Cross‑Functional & Regional Collaboration:

Act as an escalation point for strategic or at‑risk international accounts.
Collaborate with Product and Engineering to ensure international customer feedback informs roadmap prioritisation.
Partner with Sales, Marketing, and Professional Services to support regional growth, advocacy, and expansion initiatives.
Represent the voice of International customers in internal forums and planning discussions.

Strategic Contribution:

Contribute to the evolution of Litera’s global Customer Success strategy, with a specific focus on international markets.
Support change initiatives including AI adoption, new product launches, and process transformation across regions.
Provide insight and recommendations on regional trends, customer needs, and opportunities for improvement.

Success Measures:

Gross and Net Revenue Retention across International accounts
Customer adoption and value realization by region
Renewal readiness and risk mitigation
Team performance, engagement, and development
Consistent execution of global Customer Success standards

What You'll Bring

Must-Haves:

Proven experience leading Customer Success or Account Management teams in a global or international context.
Strong record of driving adoption, retention, and value realization across diverse customer segments.
Comfortable operating across regions, cultures, and time zones.
Executive‑level communication skills with the ability to engage senior customer stakeholders.
Data‑driven, with experience using customer health, adoption, and renewal metrics.
Collaborative leader experienced in working cross‑functionally within a matrixed organization.

We know great candidates don’t always check every box. If you’re excited about this role, we encourage you to apply.

What You’ll Experience

Team. A culture where people show up for each other and do the right thing.
Reach. A truly global team solving complex, meaningful problems.
Opportunity. Real growth opportunities, not just talk about them.
Technology. Work at the intersection of legal expertise and cutting-edge AI.
Impact. The chance to make an impact at scale, not just contribute.

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now

Refine Your Search

market leader jobs in longfield, ken

Manager, Customer Success International

Sales Intern

In-Store VM- Bluewater Shopping Centre

Vehicle and Asset Auditor

Team Member (Stock)

Precious Metals and Currency Dealer

Anthropic Fellows Program, The Anthropic Institute (Economics & Policy)

Daycare Dog Walker

Customer Team Leader

Portfolio Development Intern

Assistant Merchandiser

Wardrobe Bedroom Fitters Installers

Community Manager

In-Store VM- Thurrock Lakeside

Customer Service Specialist

Room Leader

BBC Studios Runners Pool (Genre-Wide)

International Strategy & Operations Manager, Logistics

Stock Manager

Senior Sales Executive- UK

I want to receive the latest job alerts for market leader in longfield, ken

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