Operations agent Work, Jobs in Longfield, Ken (with Salaries)

Staff Business Systems Analyst - GTM Systems
Aircall —London
- Salesforce
- Mentoring
8d
Ground Operations Agent (9-month Fixed Term Contract)
British Airways —London
- 8 hour shift
- English
- Continuous improvement
Customer Support Agent
Gett It UK —London
- From £1,800 a month
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Communication skills
- Free parking
- Work from home
Quick apply
8d
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
AIRPORT DUTY OFFICER - LONDON
Gulf Air —London
Trainee Property Manager
Clarendons —Reigate
- £21,000 - £24,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Freight Forwarder
JAGER FREIGHT LTD —Grays
- £30,000 - £35,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
10d
Levantine Arabic Linguistic Projects (On-site London) | Sigma AI
Sigma Group —London
- Full-time
- Computer literacy
- English
- Computer skills
1d
Customer Service Agent
Apex Parking LTD —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- AI
Quick apply
6d
Gulf and Egyptian Arabic Linguistic Projects (On-site London) | Sigma AI
Sigma Group —London
- Full-time
- Computer literacy
- English
- Computer skills
1d
Maghrebi Arabic Linguistic Projects (On-site London)
Sigma Group —London
- Full-time
- Computer literacy
- English
- Computer skills
1d
Customer Support Team Lead
Clipboard —London
- £47,000 - £90,000 a year
- Weekend availability
- Remote
- Training & development
- Analytics
Customer Service Agent - PART TIME - Gatwick Airport
Swissport International AG —London
- £12.91 an hour
- Part-time
- English
- Communication skills
- Free parking
- Employee assistance programme
4d
Operations Support Agent
FedEx EU —Maidstone
- £14.02 an hour
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
2d
Trading Assistant / Desk Support (Financial Services)
Velos —London
- From £30,000 a year
- Full-time
- Microsoft Powerpoint
- Bachelor's degree
- Organisational skills
Quick apply
10d
Service Cenre Operative Support
The Mansfield Group —Queenborough
- £12.75 - £13.10 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
Freight Forwarder ( Ocean/Sea freight )
Transportify —London
- £30,000 - £45,000 a year
- Full-time
- In-person
- Communication skills
- Negotiation
Quick apply
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Front of House & Private Personal Assistant
NMI PE INVESTMENTS LTD —London
- £25,420 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
Quick apply
8d
Support Team Assistant
Sodalis Capital Ltd —London
- Up to £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Life insurance
Quick apply
3d

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operations agent jobs near longfield, ken

Staff Business Systems Analyst - GTM Systems

Aircall -
London

Apply Now

Job details

8 days ago

Qualifications

Salesforce
Mentoring junior staff
Mentoring
B2B
Business requirements
Solution architecture

Full job description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

The GTM Systems team owns the configuration, build, and governance of Aircall's Revenue technology stack with Salesforce at the center, with CPQ, billing integrations, and the broader lead-to-cash architecture surrounding it. The Staff BSA is the most senior individual contributor on the team, and the technical authority we hold the rest of the function against.

This is a role for someone who reads a complex Salesforce org as a diagnostic puzzle. You'll own the hardest problems: legacy configurations, integration architecture, and the design decisions that sit at the intersection of Sales, Marketing Commerce, and Finance org. You'll partner closely with RevOps to translate business requirements into scalable solutions, and with the broader GTMS team to raise the standard of delivery.

Key Responsibilities:

Own end-to-end solution design and configuration for lead-to-cash workflows: opportunity management, quoting, order processing, contract lifecycle, and billing integrations
Partner with RevOps to translate business requirements into scalable Salesforce architecture; you run technical QA, RevOps and the requesting business owner sign off on business UAT
Define and enforce system-level data quality standards: validation rules, dedupe logic, and field-level governance at the point of entry
Lead release management for the GTMS team: sandbox environments, deployment pipelines, change control, and rollback
Serve as technical lead on integrations between Salesforce and adjacent systems, including billing platforms, marketing automation, data pipelines, and AI tooling with write-back requirements
Conduct structured audits of existing Salesforce configurations, identify technical debt, and drive remediation
Mentor junior BSAs on the team, raising the standard of technical delivery and documentation practices
Contribute to intake, triage, and delivery operations as the team scales

Minimum Qualifications:

8+ years of hands-on experience in lead-to-cash systems, with Salesforce Sales Cloud as the primary platform
Deep configuration expertise in Salesforce: objects, fields, page layouts, flows, validation rules, process automation, permission sets, and profiles
Demonstrated ability to design solutions against business requirements — not just implement what you are handed
Experience in B2B SaaS environments with complex quoting, subscription, or usage-based billing models
Comfortable working across the full delivery lifecycle: requirements, design, build, QA, deployment, and post-launch support
Strong working knowledge of data quality governance — you understand why bad data at the point of entry cannot be fixed downstream
Able to work autonomously, manage competing priorities, and communicate clearly to both technical and non-technical stakeholders

Preferred Qualifications:

Salesforce CPQ (Steelbrick) configuration: product rules, pricing rules, quote templates, guided selling, and contract amendments
Salesforce Advanced Approvals configuration and troubleshooting
Experience with CPQ-to-billing integrations (Stripe, Zuora, or similar)
Salesforce Administrator or Platform App Builder certification
Exposure to revenue recognition workflows and their downstream implications in Salesforce

Why join us?

Key moment to join Aircall in terms of growth and opportunities

‍

️ Our people matter, work-life balance is important at Aircall

Fast-learning environment, entrepreneurial and strong team spirit

45+ Nationalities: cosmopolite & multi-cultural mindset

Competitive salary package & benefits

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

Want to know more about candidate privacy? Find our Candidate Privacy Notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

operations agent jobs in longfield, ken

Staff Business Systems Analyst - GTM Systems

Ground Operations Agent (9-month Fixed Term Contract)

Customer Support Agent

Airport Services Duty Supervisor - London Heathrow

AIRPORT DUTY OFFICER - LONDON

Trainee Property Manager

Freight Forwarder

Levantine Arabic Linguistic Projects (On-site London) | Sigma AI

Customer Service Agent

Gulf and Egyptian Arabic Linguistic Projects (On-site London) | Sigma AI

Maghrebi Arabic Linguistic Projects (On-site London)

Customer Support Team Lead

Customer Service Agent - PART TIME - Gatwick Airport

Operations Support Agent

Trading Assistant / Desk Support (Financial Services)

Service Cenre Operative Support

Freight Forwarder ( Ocean/Sea freight )

Call Centre Operator

Front of House & Private Personal Assistant

Support Team Assistant

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