Support technician Work, Jobs in Lutterworth, Lec (with Salaries)

IT Support Technician
British Association for Counselling & Psychotherapy —Lutterworth
- £33,237 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- SharePoint
12d
Technical Support Engineer
Avonnex Limited —Market Harborough
- £24,420 - £26,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Travel
- Free parking
Quick apply
7d
Accuracy Checking Technician
CB1 Medical —Evington
- From £16 an hour
- Weekend availability
- Organisational skills
- In-person
- Communication skills
Quick apply
Network Technician
Anglian Water Services Ltd —Great Billing
- £34,258 a year
- Overtime
- Customer service
- Annual leave
Maintenance Technician
Taskmaster Resources LTD —Rugby
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
Quick apply
20h
IT Support Technician
Hydrajaws Limited —Tamworth
- £25,000 - £26,000 a year
- Full-time
- Customer service
- ERP systems
- Windows
- Free parking
Quick apply
2d
Application Technician
U-POL Limited —Wellingborough
- Laboratory experience
- Teaching
Quick apply
Technical Trainer
Renault Truck Commercials —Whetstone
- £42,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Site Services Technician
KP Snacks —Ashby-De-La-Zouch
- £34,000 - £39,000 a year
- Full-time
- Maintenance
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Wheel Technician
The Wheel Specialist Leicester —Wigston Magna
- £24,420 - £26,000 a year
- Weekend availability
- Customer service
- Maintenance
- Power tools
Quick apply
8d
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
12d
Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Daventry UK, Reliability, Maintenance and Engineering
Amazon UK Services Ltd. —Rugby
- Weekend availability
- Maintenance
- Mechanical knowledge
- Flexible schedule
Repair Technician I
Steris —Northampton
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Annual leave
Occupational Health Technician
Healthscreen UK —Hinckley
- £24,784 - £27,200 a year
- Weekend availability
- IT
- Communication skills
- Annual leave
Quick apply
Laboratory Technician
Loughborough University —Loughborough
- £29,588 a year
- Part-time
- Hybrid work
- Laboratory experience
- University
1d
Operations Leader Metrology
The Manufacturing Technology Centre —Coventry
- £50,000 - £56,000 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Leadership
Quick apply
Environmental Laboratory Technician
Environmental Chemistry Testing Limited —Leicester
- £12.71 an hour
- Computer literacy
- Laboratory experience
- No experience needed
- Annual leave
- Employee discount
3d
Pharmacy Technician
PPG Health In Justice —Glen Parva
- £34,428 - £41,658 a year
- Monday to Friday
- Communication skills
- Employee discount
IT Support Technician
Crown Couriers —Tamworth
- £30,000 a year
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
- Store discount
Quick apply
Bookkeeper - Finance, Purchasing & Administration – Maternity cover – 9-12 months Fixed term
Entegraty ltd —Leicester
- £27,000 - £31,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- English
- Free parking
Quick apply
9d

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support technician jobs near lutterworth, lec

IT Support Technician

British Association for Counselling & Psychotherapy
Lutterworth

Apply Now

Job details

Full-time
£33,237 a year
12 days ago

Qualifications

Azure
Microsoft Outlook
IT support
SharePoint
Intune
Help desk

Full job description

Job Advert

At BACP we operate a Hybrid Working Policy, ths team spends a minimum of 2 days per week in the Office to provide on-site support for wider colleagues

Job purpose:

The IT Support Technician provides day to day technical support to BACP staff, helping ensure systems, devices and services work reliably so colleagues can support members, the public and internal services effectively. The role supports a modern cloud based environment, including Microsoft 365, Azure, Entra ID and device management tools, with a focus on clear user support, secure access and reliable workplace technology.

Working as part of the ICT team, and alongside the Senior IT Support Technician, the postholder resolves common issues, supports users, maintains accurate records and contributes to practical improvements in documentation and ways of working. More complex technical issues, infrastructure decisions and larger technical changes are supported or led by the Senior IT Support Technician or IT Manager, ensuring the role remains focused on responsive service delivery and safe, well managed operational support.

Accountabilities:

Provide first and second line IT support, resolving common hardware, software, access and connectivity issues promptly so colleagues can continue to work effectively and with minimal disruption.
Provide clear, friendly and effective technical support to users, so colleagues feel supported and are able to make effective use of BACP systems.
Manage support tickets accurately, including updates, actions and outcomes, so ICT support activity is visible, prioritised and easy to follow.
Support Microsoft 365 services, including Outlook, Teams, SharePoint and OneDrive, enabling staff to communicate, collaborate and access information reliably.
Assist with Azure, Entra ID, user and group management, ensuring account changes are completed accurately and in line with agreed processes.
Support onboarding, role changes and offboarding activity, helping ensure staff have the access and equipment they need at the right time and that access is removed when no longer required.
Maintain secure and well managed user access under the guidance of the Senior IT Support Technician or IT Manager, helping protect BACP systems and information.
Set up, configure and support laptops, peripherals and other workplace devices, so staff have equipment that is ready to use and aligned with BACP standards.
Support device deployment and management using Intune, Autopilot or similar tools, helping maintain consistent, secure and manageable devices.
Maintain accurate records of devices, equipment and support activity, so ICT assets can be tracked, managed and replaced appropriately.
Maintain support documentation, process notes and user guidance, helping the ICT team provide consistent support and enabling colleagues to use systems confidently.
Follow data protection, security and organisational policies, ensuring support activity protects BACP information and the sensitive nature of the organisation’s work.

Knowledge & experience:

Experience in an IT support, helpdesk or service desk role, providing support to users with varying levels of technical confidence.
Experience supporting Microsoft 365 services, including Outlook, Teams, SharePoint and OneDrive.
Familiarity with Azure, Entra ID, user accounts, groups, permissions or similar identity and access management tools.
Experience setting up, configuring and supporting laptops, peripherals and workplace technology.
Basic understanding of networking, connectivity and common troubleshooting approaches.
Experience using support ticketing systems to record, prioritise, update and resolve user issues.
Experience with Intune, Autopilot or similar device management tools would be beneficial.
Awareness of data protection, cyber security and safe handling of organisational information.
Ability to explain technical information clearly and patiently to non-technical colleagues.
Ability to manage a varied workload, prioritise support requests and know when to escalate.
MS-900, AZ-900 or a willingness to complete one would be beneficial.
Willingness to continue developing technical knowledge in Microsoft cloud services, device management and modern workplace support.
Friendly and approachable, with a strong focus on helping users and providing a positive support experience.
Organised and reliable, able to manage varied support requests while keeping records and users updated.
Clear and patient communicator, able to explain technical steps simply and calmly.
Practical and solution focused, with a willingness to investigate issues and learn from each support request.
Careful and responsible when working with access, devices, data and sensitive information.
Collaborative and supportive, able to work well with the Senior IT Support Technician, IT Manager and wider ICT team.
Calm under pressure, particularly when supporting users with urgent or disruptive technical issues.
Proactive in identifying small improvements that make systems, guidance or support processes easier to use.
Willing to learn and develop technical skills in line with BACP’s systems and ways of working.

Apply Now

Refine Your Search

support technician jobs in lutterworth, lec

IT Support Technician

Technical Support Engineer

Accuracy Checking Technician

Network Technician

Maintenance Technician

IT Support Technician

Application Technician

Technical Trainer

Site Services Technician

Wheel Technician

2nd Line Support Technician

Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Daventry UK, Reliability, Maintenance and Engineering

Repair Technician I

Occupational Health Technician

Laboratory Technician

Operations Leader Metrology

Environmental Laboratory Technician

Pharmacy Technician

IT Support Technician

Bookkeeper - Finance, Purchasing & Administration – Maternity cover – 9-12 months Fixed term

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