Administrative associate Work, Jobs in Manchester, Eng (with Salaries)

Resident Services Associate
Downing.com —Manchester
- Overtime
- English
- Data entry
- In-person
Quick apply
Research Associate II
Thermo Fisher Scientific —Manchester
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
14d
Legal Secretary/Legal PA (Hybrid Role)
Mallory Pryce —Manchester
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
5d
Executive Assistant & Business Support Specialist
WHL Group —Manchester
- From £24,420 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Sales Operations Associate
Essity —Didsbury
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Learner Services Advisor
Access Creative College —Manchester
- £23,000 a year
- Full-time
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Marketing Associate Professional
Fantox —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Research Associate - Youth Endowment Fund
The University of Manchester —Manchester
- £37,694 - £39,906 a year
- Hybrid work
- Doctoral degree
- Master's degree
- Education
- Annual leave
12d
Client Success Manager
Marketing and Commercialisation Agency —Manchester
- £28,000 - £31,000 a year
- Full-time
- Hospitality
- Administrative experience
- Supervising experience
Quick apply
7d
Research Associate
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Full-time
- Hybrid work
- Doctoral degree
- University
- Organisational skills
- Annual leave
Sales Support Associate
Ryan, LLC —Salford
- Full-time
- Sales
- Microsoft Office
- In-person
- Gym membership
Quick apply
Research Associate in Nanomedicine
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Doctoral degree
- Annual leave
22h
Research Assistant/Associate in Sustainable Energy Materials
The University of Manchester —Manchester
- £32,080 - £45,163 a year
- Hybrid work
- Doctoral degree
- Analysis skills
- University
- Annual leave
Research Associate (NIHR Greater Manchester Patient Safety Research Collaboration)
The University of Manchester —Manchester
- £37,694 - £41,064 a year
- Full-time
- Hybrid work
- Doctoral degree
- University
- Organisational skills
- Annual leave
Enterprise Applications Analyst
Latham & Watkins LLP —Manchester
- Full-time
- Hybrid work
- Computer Science
- Windows
- Analysis skills
- Employee discount
- Flexible schedule
PDRA in Calcium Imaging
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Doctoral degree
- University
- Annual leave
2d
FTC Sales Associate - Manchester Trafford - UK
Jimmy Choo —Manchester
- £26,000 - £33,500 a year
- Full-time
- Construction
Associate Provost
UK MANAGEMENT COLLEGE —Manchester
- £80,000 - £120,000 a year
- Doctoral degree
- Administrative experience
- University
Quick apply
Research Associate in Bioengineering
The University of Manchester —Manchester
- £37,694 - £46,049 a year
- Hybrid work
- Doctoral degree
- University
- Mechanical knowledge
- Annual leave
5d

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Resident Services Associate

Downing.com
Manchester

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

GCSE
Yardi
English
Data entry
Communication skills
Office experience

Full job description

Resident Services Associate

Manchester

Full-Time

Permanent

We have an exciting opportunity available for a Resident Services Associate to join our fantastic team at our flagship development – Square Gardens in Manchester City Centre.

The Resident Services Associate is generally the first point of contact, therefore has the responsibility of being an excellent brand ambassador for Downing. This exciting, fast-paced position will involve working as part of a small team and undertaking an extremely varied workload.

Downing are an award-winning leading developer, owner, and operator of bespoke, luxury student accommodation, co-living, residential and commercial property across the UK. We have been operating for over 35 years and currently have 14 operational schemes in 10 major cities, with a further £1.6bn of upcoming developments in our pipeline.

Key Responsibilities:

Working as part of a team providing front of office support to residents and visitors to the building, always maintaining excellent resident service. (Face to face, Email, LiveChat, 3rd party agents).
Respond positively and quickly to resident enquiries and complaints and take appropriate action in line with company procedures.
Ensure the building is maintained in line with company policies and procedures to make sure the residents receive a high-quality service.
Comply and participate with the schemes’ Health and Safety requirements.
Provide a friendly and safe environment for residents to feel comfortable speaking with the team about concerns they might have about their apartment or wellbeing.
Always interact with residents professionally, showing empathy towards any issues you may find and understanding that this is their home.
Promote and conduct renewals and carry out leasing activities such as viewings and subsequent follow ups.
Complete administrative tasks in line with company policies and procedures, such as maintenance requests, tenancy administration and system updates.
Support in the creation of a positive, memorable experience for residents.
Updating the company in-house booking and resident relationship management system.
Engage with the residents to capture feedback and insight to improve services to their needs.
Participate in diverse events for residents to join in in.
Support the coordination of any ‘open house’ days.
Assist with periodic and tenancy end inspections.
Chase outstanding rent arrears.
Develop and maintain local knowledge and information relevant to residents.
Maintain site review scores across all platforms ensuring they remain above 4 star.
Support resident wellbeing and, where appropriate, liaise with relevant welfare professionals.
Manage the incoming post and deliveries and ensure it is distributed efficiently.

Key Requirements:

Previous experience in a residential property would be an advantage.
Ability to influence, adapt and be motivated in exceeding resident expectations and sales targets.
Experienced in working to targets, understanding the importance of achieving deadlines and ensuring quality output.
Excellent resident service skills.
Professional presentation, confident and outgoing in nature.
A strong team player supporting all colleagues when required. Confident in their approach to be able to put forward suggestions and ideas.
Able to use initiative to enhance the reputation of the brand and contribute to increased profitability.
Well organised, ability to problem solve, prioritise and work under pressure.
Attention to detail in personal presentation.
Excellent verbal and written communication skills.
Fluent in written and verbal English, culturally aware and able to adapt communication style.
Local understanding and knowledge of the city, it’s people, culture and social scene would be an advantage but is not essential.

Hours of Work:

Monday to Friday, 8am – 5pm or 10am – 7pm on a rota basis.
1 Saturday in 5 on a rota basis with a lieu day off the following week.
There will also be a requirement to work overtime on weekends during the busy student turnaround period and check in weekends.

Benefits:

Competitive salary.
25 days holiday, plus bank holidays.
Paid overtime.
Pension scheme.
Life Assurance cover.
Employee Assistance Scheme.

Work Location: In person

Quick apply

Refine Your Search

administrative associate jobs in manchester, eng

Resident Services Associate

Research Associate II

Project Coordinator

Legal Secretary/Legal PA (Hybrid Role)

Executive Assistant & Business Support Specialist

Sales Operations Associate

Learner Services Advisor

Marketing Associate Professional

Research Associate - Youth Endowment Fund

Client Success Manager

Research Associate

Sales Support Associate

Research Associate in Nanomedicine

Research Assistant/Associate in Sustainable Energy Materials

Research Associate (NIHR Greater Manchester Patient Safety Research Collaboration)

Enterprise Applications Analyst

PDRA in Calcium Imaging

FTC Sales Associate - Manchester Trafford - UK

Associate Provost

Research Associate in Bioengineering

I want to receive the latest job alerts for administrative associate in manchester, eng

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