Duty manager Work, Jobs in Manchester, Eng (with Salaries)

Duty Manager
Wire and Sky —Manchester
- £30,000 - £32,000 a year
- Weekend availability
- Management
- Supervising experience
- IT
Quick apply
7d
Team Leader
RRG Group —Salford
- £28,000 - £37,500 a year
- Full-time
- Management
- Team management
- In-person
- Employee discount
Quick apply
7d
Duty Manager
Blanchflower Coffee and Bakery —Trafford
- £13.40 - £13.60 an hour
- Weekend availability
- Serving
- Management
- Customer service
- Free parking
- Employee discount
Quick apply
Train Service Controller
Northern Trains —Manchester
- £61,364 a year
- IT
- Communication skills
- Employee assistance programme
- Employee discount
4d
Regional Manager
ForeverCare —Manchester
- £60,000 a year
- Monday to Friday
- Organisational skills
- Time management
Quick apply
Operations Manager
Wire and Sky —Manchester
- £38,000 - £42,000 a year
- Weekend availability
- Sales
- Customer service
- IT
Quick apply
7d
Production Manager
Tayto Group Limited —Bolton
- £45,000 - £50,000 a year
- Full-time
- Management
- In-person
- Life insurance
Quick apply
11d
Senior Site Manager
Merebridge Construction —Manchester
- £57,000 - £65,488 a year
- Full-time
- Management
- Supervising experience
- Construction
Quick apply
4d
Duty Manager
The Botanist —Warrington
- From £30,000 a year
- Full-time
- Bar
- Restaurant
- Employee discount
Quick apply
8d
Duty Pharmacy Manager - Warrington
Tesco UK —Warrington
- Up to £52,000 a year
- Full-time
- IT
Senior Employment Officer
Pure Innovations —Manchester
- £33,481 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
- Employee discount
- Flexible schedule
Quick apply
1d
Duty Manager
MHDV —Manchester
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
8d
Duty Manager
Dalata —Manchester
- Full-time
- Hospitality
- Hotel
- Leadership
- Employee assistance programme
Quick apply
1d
Foodhall Department Manager
Bents Garden & Home —Glazebury
- £32,000 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Annual leave
Duty Manager
Nell's Pizza —Manchester
- £32,000 - £34,000 a year
- Full-time
- Hospitality
- Paid training
- Employee discount
Quick apply
4d
Passenger Services Agent
PrimeFlight —Manchester
- Customer service
- Communication skills
- Free parking
- Employee discount
Duty Manager
Gusto Italian —Cheadle Hulme
- Up to £32,750 a year
- Part-time
- Restaurant
Quick apply
Duty Manager
SSP —Manchester
- £13.61 an hour
- Weekend availability
- Hospitality
- Leadership
- Employee discount
Quick apply
3d
Development and Skills Coordinator
Emmaus Bolton —Bolton
- £26,500 - £28,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
6d
Wellbeing Coordinator
Pure Innovations —Stockport
- £28,804 a year
- Full-time
- First Aid Certification
- Organisational skills
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
6d

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Duty Manager

Wire and Sky -
Manchester

Quick apply

Job details

Full-time
£30,000 - £32,000 a year
7 days ago

Qualifications

Management
First aid
Supervising experience
Staff training
IT
Leadership

Full job description

Job Description: Duty Manager

Job Title: Duty Manager

Reports to: Head of Operations

Location: Manchester City Stadium

Hours of Work: Full-time (40-hour per week contract).

This role requires a flexible approach to hours, including regular weekend and Bank Holiday shifts to meet the demands of the attraction.

Overview:

Wire and Sky is partnering with Manchester City FC to bring a brand new rooftop adventure attraction to the city. Visitors will be able to experience the stadium from a whole new perspective, as well as take in the spectacular city panorama, at this all-new rooftop adventure.

We are looking for an adventurous and enthusiastic team to help launch and deliver this attraction in Autumn 2026, and as Duty Manager you will play a vital part in the success of this brand-new experience.

Your number one priority will be to assist the Operations Manager in delivering a safe experience for all participants. Our aim is to deliver attractions that are; Fun to take part in, Safe for both staff and customers & Profitable for all commercial partners.

You must have experience in similar positions and should be able to provide evidence of your leadership capabilities. You need to be a natural communicator, comfortable working outdoors and at height and have an enthusiastic attitude.

So, if you 're ready to embrace the challenge, and be part of an extraordinary team in an extraordinary setting then this could be the job for you!

Principle Responsibilities:

Health & Safety

Assist with ensuring compliance with all health & safety matters as set out in W&S Operating Procedures.
Assist with the maintenance of health & safety records and logs—including maintenance schedules, equipment defects, and risk assessments—as directed by the Operations Manager.
Assist with reporting all accidents to the relevant parties, ensuring all correct paperwork is completed.
Carry out daily site checks and report any variances to the Operations Manager.
Oversee and ensure correct rigging procedures for the abseil and zipline.
Oversee and ensure correct fitting procedures of PPE (Personal Protection Equipment).
Assist with the management of any rescues, incidents, or accidents that occur.

Customer Liaison & Service

Employ a friendly, helpful, "can do" attitude and remain calm under pressure.
Assist in the kit up and de-kit of participants.
Ensure disclaimers and waivers have been filled in correctly and signed.
Deal with extraordinary client requests, customer queries, and complaints in a polite and professional manner.
Ensure other staff are similarly upbeat and helpful towards customers to help create an entertaining, exciting, and social environment.
Deal with daily problems and issues as they arise, referring to the Operations Manager if they are significant.
Help create an entertaining, exciting and social environment in which daily activities are carried out.
Uphold & enforce limitations and conditions to access, as set out in Company Operating Procedures (e.g. height restrictions, parent to child ratios)
Deal with customer queries and complaints in a polite and professional manner

Staff Management

Lead and inspire the staff team by setting a professional example and maintaining motivation through proactive listening.
Assist with scheduling staff, ensuring correct cover, fair allocation of hours, and an appropriate balance of qualifications and experience across the attraction.
Assist with staff communication, keeping the team fully informed of any changes in company operating procedures and policies.
In the absence of the Operations Manager, provide first-level disciplinary actions if necessary.
Assist with identifying staff training requirements, including technical skills, soft skills, group management, and refresher training.
Ensure the attraction is fully staffed, instructing replacement Climb Guides in the event of sickness.

Site & Commercial Management

Ensure all PPE is stored correctly, kept well-organized, and prepared in advance wherever possible.
Ensure standards of cleanliness and tidiness for facilities and equipment are maintained at the highest levels.
Keep abreast of all security issues and maintain regular communication with stadium staff and security.
Assist with monthly audit of all PPE
Assist with monthly PPE inspections

Expertise

Complete in-house training and be signed off as competent by W&S.
Understand full operational processes covering technical and safety-related procedures.
Maintain an excellent awareness of Health and Safety and the ability to follow procedures strictly.
Be fully conversant with all Operational documentation.
Ensure proficiency and a sound knowledge of operational software systems, including Dropbox, Monday.com, and BreatheHR.
Be prepared to seek advice from senior management where necessary.

Essential Skills

Previous management or supervisory experience (preferably within a similar outdoor activity or visitor attraction setting).
First Aid training.
Previous knowledge or experience of PPE Management.
Comfortable working outdoors and at height, with an enthusiastic and flexible attitude to work.
Ability to communicate at all levels and remain calm under pressure.
Strong customer focus with experience delivering high-quality guest experiences.
Well-organised approach to task and time management, featuring excellent attention to detail.
Ability to use initiative and remain self-motivated.
Strong IT literacy.

Desirable Skills

Adventure Activity, Mountaineering, or Climbing Experience.
Knowledge of rescue techniques and equipment.
Hold a valid certificate in one of the following qualifications:

Single Pitch Award

Rock Climbing Instructor Award

IRATA Level 1 or above

Climbing Wall Award with Abseil module

Interview and Selection Process:

Applications will be reviewed as received, and we reserve the right to withdraw the vacancy at any time. Early applications are strongly advised.

For any questions, please email us using [email protected]

Pay: £30,000.00-£32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

duty manager jobs in manchester, eng

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