Guest service manager Work, Jobs in Manchester, Eng (with Salaries)

Guest Service Manager
Hampton by Hilton Manchester Northern Quarter —Manchester
- Part-time
- Hotel
- Front desk
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
8d
Guest Relations Manager
SPHC —Manchester
- Weekend availability
- Hotel
- Communication skills
- Annual leave
- Employee assistance programme
Operations Manager
Hampton by Hilton Manchester Northern Quarter —Manchester
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Guest Service Manager
Holiday Inn Express Manchester City Centre —Manchester
- Full-time
- English
- Hotel
- Conflict management
- Annual leave
- Employee assistance programme
Quick apply
Assistant General Manager - Soho House Manchester
Soho House & Co. —Manchester
- Weekend availability
- Team management
- Training & development
- Guest services
- Employee discount
Quick apply
Front Office Manager - AC Hotel by Marriott Manchester Salford Quays
Valor Hospitality —Manchester
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Front Office Supervisor
The Rex —Manchester
- Hotel
- Organisational skills
- Front desk
- Referral programme
Quick apply
Hotel Assistant Manager
BB Hotel Warrington - Aston Avenue, Warrington, WA3 6ZN, UK —Birchwood
- Weekend availability
- Customer service
- English
- Hotel
Quick apply
2d
Front Office Manager
Malmaison —Manchester
- Hotel
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
8d
Guest Service Manager (Nights)
Kew Green Hotels —Manchester
- Weekend availability
- Hotel
- Leadership
- Communication skills
- Employee discount
Quick apply
1d
Assistant Front of House Manager
Melia Hotels International —Manchester
- Full-time
- Hotel
- Front desk
- Training & development
- Employee discount
Quick apply
5d
PR Account Manager
Havas Group —Manchester
- Full-time
- Social media management
- Business development
Events Coordinator
Rapport —Manchester
- £32,000 a year
- Full-time
- Time management
- Health & wellbeing programme
Events Manager
Hotel Football —Manchester
- £27,040 a year
- Hotel
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Receptionist
Bloom Manchester —Manchester
- From £26,500 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Administrative experience
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Assistant General Manager - Soho House Manchester
Soho House via Caterer.com —Manchester
- Weekend availability
- Team management
- Training & development
- Guest services
- Employee discount
Event Manager
New Century MCR —Manchester
- £31,500 a year
- Part-time
- Management
- Team management
- In-person
- Health & wellbeing programme
- Employee assistance programme
Quick apply
10d
Meeting & Events Sales Coordinator
Millennium Hotel and Resorts UK —Salford
- £27,060.80 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Office Receptionist
Williams Lea —Manchester
- £24,823.50 a year
- Full-time
- English
- Front desk
- In-person
- Employee discount
- Gym membership
12d
Front Office Supervisor
Lancashire Cricket Club —Manchester
- Full-time
- Hybrid work
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply

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guest service manager jobs near manchester, eng

Guest Service Manager

Hampton by Hilton Manchester Northern Quarter
Manchester

Quick apply

Job details

Part-time | Full-time
8 days ago

Benefits

Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

Guest check-in and check-out
Front of house supervision
Hotel and accommodations experience
Hotel guest services experience
Front desk
Customer interaction
Leadership
Communication skills
Hotel front office operations
Hospitality management
Rota coordination

Full job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Nestled in Manchester’s trendy Northern Quarter, Hampton by Hilton offers 221 rooms with a fresh, modern style right in the city’s creative and cultural hub. The hotel features a vibrant breakfast area, a 24-hour fitness center, and a cozy lobby bar, all designed to reflect the area’s unique character. With its lively surroundings and modern amenities, Hampton by Hilton Manchester Northern Quarter provides a dynamic and inviting setting in one of Manchester’s most exciting neighborhoods.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

Discounted hotel room rates for you and your friends & family
An additional day's leave for your birthday
Enhanced Maternity, adoption & shared parental leave
Course Sponsorship
30% F&B discount at RBH hotels
Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
Flexible working arrangements
Wagestream - choose how and when you get paid
Life Insurance
Employee Assistance Programme
Social and wellness events and activities all year round
Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A GUEST SERVICE MANAGER AT OUR HOTEL

What you'll be doing..

Lead the front desk team with a friendly, proactive vibe, making every guest feel welcome and taken care of from the moment they step in.
Keep front desk operations flowing smoothly, managing everything from busy check-ins to late check-outs with ease.
Be the go-to for front desk agents, offering guidance, training, and support to ensure high standards and a positive atmosphere.
Tackle guest inquiries, special requests, and occasional challenges with confidence, turning every interaction into a great experience.
Coordinate with housekeeping and maintenance to manage room availability and ensure every guest need is met.
Oversee reservations, check-ins, and billing accuracy, keeping guest accounts error-free and organised.
Pitch in with shift planning and scheduling to keep the front desk fully prepped and ready to roll.
Maintain a welcoming and polished front desk area, setting the stage for a memorable guest experience.

WHAT WE NEED FROM YOU

A people-person with front desk or guest services experience, and ideally some leadership skills under their belt.
Exceptional communication skills and a natural problem-solver, ready to step in when things get busy.
Organised and detail-oriented, especially when handling guest reservations and billing accuracy.
Team-focused and collaborative, creating a positive, supportive environment for colleagues and guests alike.
Ready to make quick, confident decisions that keep things running smoothly.
High energy and adaptable, thriving in a fast-paced, guest-facing role where every day brings something new.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

INDFOH

Quick apply

Refine Your Search

guest service manager jobs in manchester, eng

Guest Service Manager

Guest Relations Manager

Operations Manager

Guest Service Manager

Assistant General Manager - Soho House Manchester

Front Office Manager - AC Hotel by Marriott Manchester Salford Quays

Front Office Supervisor

Hotel Assistant Manager

Front Office Manager

Guest Service Manager (Nights)

Assistant Front of House Manager

PR Account Manager

Events Coordinator

Events Manager

Receptionist

Assistant General Manager - Soho House Manchester

Event Manager

Meeting & Events Sales Coordinator

Office Receptionist

Front Office Supervisor

I want to receive the latest job alerts for guest service manager in manchester, eng

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