It support specialist Work, Jobs in Manchester, Eng (with Salaries)

IT Support Specialist
OSSAS IT Digital Solutions —Manchester
- £2,800 - £3,400 a month
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
19h
IT Support Analyst
Leetwolf Digital Technology and Commerce —Manchester
- £2,400 - £2,900 a month
- Full-time
- Microsoft Outlook
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
17h
Technical Support Advisor 2nd Line Telco
Focus Group —Manchester
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Work from home
Quick apply
Technical Support & Online Services Assistant
Integer Let's Order Food Ltd —Manchester
- From £26,000 a year
- Full-time
- Software troubleshooting
- Computer literacy
- Windows
Quick apply
10d
IT Technician
PIXEL SPHERE LTD —Stockport
- £35,420.00 - £46,727.49 a year
- Full-time
- Windows
- Analysis skills
- Linux
- Sick pay
Quick apply
8d
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
3d
IT Helpdesk Assistant
Ticopti —Trafford
- £28,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
4d
IT Infrastructure & Support Technician
Clarion Security Systems Ltd —Manchester
- £32,000 - £38,000 a year
- Full-time
- Social media management
- SharePoint
- In-person
Quick apply
2d
Technical Support Advisor (Night Shift)
Johnson Controls —Manchester
- Full-time
- Communication skills
- Free parking
- Paid training
Graduate Software Support Engineer
Car Benefit Solutions —Bury
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
12d
1st Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
9d
Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
4d
Business Systems & Network Support Coordinator
Speedy Freight —Knutsford
- £35,000 a year
- Full-time
- In-person
Quick apply
10d
Service desk technician
Amiculum —Manchester
- Hybrid work
- Continuous improvement
- Training & development
- Annual leave
- Flexible schedule
IT Technician
The Barlow RC High School —Manchester
- £29,064 - £32,061 a year
- Full-time
- Communication skills
- School
- Free parking
- Health & wellbeing programme
Quick apply
5d
IT Support Officer - Medical School
University of Greater Manchester —Bolton
- £29,588 - £34,610 a year
- Full-time
- School
IT Support Manager
Rochdale Boroughwide Housing —Rochdale
- £40,902 a year
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
5d
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
Quick apply
Junior IT Support Engineer
Partner One Capital —Manchester
- Maintenance
- English
- Communication skills
Quick apply
2d

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IT Support Specialist

OSSAS IT Digital Solutions
Manchester

Quick apply

Job details

Permanent | Full-time
£2,800 - £3,400 a month
19 hours ago

Benefits

Free parking
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

Technical troubleshooting
Desktop support
System administration
Software deployment
Incident queue management
IT service management
User account provisioning
Ticket management
User account management
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Technical writing
Customer support
Application support
Root cause analysis
Communication skills
Mobile devices

Full job description

About the Role

Manchester is home to a wide range of growing businesses that depend on reliable technology and at OSSAS IT Digital Solutions we focus on providing practical IT support that keeps users productive and systems running smoothly.

We are looking for an IT Support Specialist who can resolve technical issues support end users and help maintain reliable day to day IT operations across our client and internal environments.

You will work closely with users systems teams and service colleagues to diagnose problems manage support requests and ensure technology issues are handled clearly efficiently and professionally.

Why Work With Us

The Environment: You will work from our Manchester location in a collaborative IT support environment where problem solving service quality and user experience are central to the role.

Technical Exposure: You will work with a broad range of workplace technology including user devices business applications Microsoft 365 networking and cloud based services.

Service Ownership: You will have meaningful responsibility for support requests incident resolution user communication and technical documentation.

Growth: We support continued development in systems administration cloud support networking endpoint management and IT service operations.

Key Responsibilities

Technical Support: Provide first and second line support for hardware software user account network and application related issues.

Incident Resolution: Investigate technical problems identify root causes and resolve incidents within agreed service expectations.

User Support: Assist employees and clients with day to day technology issues and explain solutions in clear straightforward language.

Device Management: Support the setup configuration maintenance and troubleshooting of laptops desktops peripherals and mobile devices.

Microsoft 365 Support: Assist with user accounts permissions email collaboration tools and common Microsoft 365 applications.

Systems Administration: Support routine user administration password management access permissions software deployment and system updates.

Ticket Management: Record prioritise and update support requests accurately and ensure users receive appropriate progress updates.

Technical Documentation: Maintain clear support notes setup guides troubleshooting procedures and knowledge base information.

What We Are Looking For

Experience: At least 2 years of experience in IT support service desk technical support desktop support or a closely related role.

Technical Knowledge: Good understanding of Windows environments Microsoft 365 user administration hardware troubleshooting networking fundamentals and common business applications.

Problem Solving: Able to investigate technical issues methodically identify likely causes and implement practical solutions.

Customer Service: Comfortable supporting users with different levels of technical knowledge while maintaining a professional and helpful approach.

Communication: Clear written and verbal communication skills with the ability to explain technical information in simple terms.

Organisation: Able to manage multiple support requests prioritise urgent issues and maintain accurate records throughout the working day.

Tools: Experience with ticketing systems remote support tools endpoint management platforms or IT service management systems is preferred.

Mindset: You are patient dependable and solution focused. You take ownership of technical problems communicate clearly with users and stay organised while working through multiple support requests.

Pay: £2,800.00-£3,400.00 per month

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Sick pay

Work Location: In person

Quick apply

Refine Your Search

it support specialist jobs in manchester, eng

IT Support Specialist

IT Support Analyst

Technical Support Advisor 2nd Line Telco

Technical Support & Online Services Assistant

IT Technician

Helpdesk Operator

IT Helpdesk Assistant

IT Infrastructure & Support Technician

Technical Support Advisor (Night Shift)

Graduate Software Support Engineer

1st Line Support Analyst

Product Specialist/Support Engineer (entry level)

Business Systems & Network Support Coordinator

Service desk technician

IT Technician

IT Support Officer - Medical School

IT Support Manager

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

IT Support Analyst

Junior IT Support Engineer

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